Nice clean pet friendly hotel.
Not too far from main highway- easy access for traveling, close to gas station and fast food/coffee Where to begin? I actually called to attempt to cancel as soon as we got there but wasn't able. My gut instincts were correct. We arrived after 12+ hours of traveling with our 5 month old only to wait 20-30 mins for the front desk person to come back and be able to check us in. Once we got to the room, it felt dark and dingy. There is absolutely ZERO Insulation in the walls as I could hear every step, conversation, etc coming from every room around us and the constant walking that took place in the room above us for hours. I almost called to complain to the front desk but assumed they wouldn't even bother to be available. The TV guide that is out is incorrect, and none of the channels are HD. The next morning I looked forward to grabbing a cup of coffee and leaving.. No to go cups. Overall, I would recommend staying across the street at the Hilton garden Inn for the same price and I'm sure it would be a lot nicer for the same price.
Room was fairly large and bedding was decent. The girl at the front desk overnight was very kind and apologetic which I'll get to in a minute. Unfortunately after a hot shower at around 1am the fire alarm in our room began going off (which I'm sure everyone on our floor appreciated). The phone in our room didn't work so we had to walk down to the front desk. The front desk girl told us that " it happens sometimes from the steam". Okay, so after that we request a late check out for noon, and despite that as well as a do not disturb sign on the door we are repeatedly woken up by housekeeping knocking three separate times between 9 and 11am. I wouldn't recommend a return unfortunately.
The staff was friendly and helpful. Breakfast was good it had a lot of variety. The room was clean, the beds were comfortable and we had lots of pillows. The room was our choice, at the end of the hall and with easy access from the the room and the hall which we were bombarded by smokers who didn't smoke in their rooms but near the access'. Wallpaper isn't essential but needs re-glued or removed.
Very friendly staff. Breakfast was very good and fresh. Pool area was dirty and hot tub was broke.
Nothing The room was disgusting and smelled of stale smoke with a broken lock on door. The carpet was grimy and stained to wear I was Leary to touch anything. The tv and lights only worked after several attempts. I didn't even attempt turning on the water or using the shower or any towels. I just wanted out of there as soon as possible! I would not recommend this place to anyone!