El Personal del Hotel, muy amable y siempre dispuesto a ayudar al cliente. La lujosidad de las instalaciones. Las habitaciones. El pago extra por el uso de la Piscina. El excesivo precio del desayuno, comida o cena.
The double room was really comfortable, very warm-well decorated, and very big, with far enough space to move (rooms in Japan usually are very tiny). The toilet was excelent and luxury. Room cleaning excellent, and the personal of the hotel gentle and helpful, and talk enough english. Very good services inside as well. I really recommend this hotel. The situation is not the best, bit far from the centre, although they have a free bus service that bring you from the hotel to a bussier area. No subway or bus near the hotel, and the area doesn't offer anything, except a 7 eleven at 5 minutes by feet. There are a lot of cabs at the front of the hotel, and a free clients parking.
El excelente y sobresaliente trato de toda la plantilla con los huespedes. Estamos encantados con el trato dispensado, muy profesional. Precios excesivos en la comida y bebida en general.
La espaciosa habitación. lo alejado del metro, bus.
roomy, comfortable bed, nice garden view felt like dark, a bit of depressive mood at front desk, needs to update a few things (feels like early 80's) bathroom, carpet needs serious updating in order to compete some of the hotels around the town, overall felt lack of vibrant feeling.
The Ryokan experience. Shoes left at the front desk. Different slippers for common areas, room, and communal bath area, Every need attended to. Directions, laundry, recommendations and even a ride to the airport in the owner's personal car at check out. Nothing to complain about. They seemingly could not do enough to make sure our every need was met.