Instalaciones perfectas, todo muy cuidado, habitaciones cómodas y con todo tipo de detalles, personal amable, ubicación ideal, precio. Nada
Ubicación perfecta, instalaciones modernas, servicio exquisito, todo tipo de detalles para el cliente. Muy recomendable.
The location is on a main road not far from the Dnieper River and the Paton bridge, two major land marks in Kiev that help foreign business travellers find the the hotel. The service was excellent. The restaurant is reliably high quality. The rooms are excellent in size, cleanliness and amenities. The park adjoining the hotel is a perfect place for a walk. The price is not cheap but the hotel is worth the slightly higher price.
La Habitación doble superior no tenía dos camas grandes sino dos pequeñas y además la cama supletoria estaba rota. El aire acondicionado no bajaba de los 28 ó 29º
el hotel esta a 5 minutos de l metro las habitaciones son demasiado pequeñas
está muy bien ubicado, muy cerca de la plaza principal de la ciudad, buena relación calidad-precio. no recogen las habitaciónes cada dia.
música de piano en vivo en el desayuno; ambiente internacional; wifi gratis organización del buffet de desayuno
Todo lo que yo he llegado a utilizar, me ha gustado. En caso de tener que resaltar algo,hay quien usa secador de pelo, y en hotel no lo hay.
There was a very nice view from the 6th floor where we were Coffee and tea were made available but it wasn't possible to get hot water until we asked for a kettle
Extremely bad employees, worst breakfast ever,etc
nice, clean, 5 minutes from metro station Arsenalnaya. 5 minutes from kievo-pecherskaya Lavra! nice cafe on the 1st floor
La ubicación es excelente y las habitaciones están muy bien. El servicio de Internet wifi funciona bien y es gratuito. El room service no funciona bien. No hay muchas personas que hablen ingles y no hay carta en la habitación.
Decepcionante que no hubiera gimnasio, por lo demás, muy agradable.
ubicación El servicio está fatal. La atención es pésima. Las habitaciones están descuidadas.
El hotel es muy centrico, el personal muy amable aunque no habla la mayoria inglés por lo que se hace muy dificil entenderse, esta limpio, aunque es antiguo, para una estancia corta esta muy bien. No
Cuando se paga con tarjeta cobran un plus sin detallar.
Nothing I did not have access to the internet. Breakfest was awful. In general it was awful
the hotel staff are so friendly and helpful and the location is fantastic the hotel still under preparation and the driller was knocking our heads every days we can't sleep well :(
Good location! Comfortable, clean hotel! Good design of the rooms! In Room type Junior Suite the window isn't open!
I don’t like anything Every day laborers worked and made a lot of noise only could sleep at night.
Everything was quite comfort - whole design, furniture, enough space in the room. Breakfast - it was not a buffet, in this case I think it could be better to offer at least 2 sets of meals and ask for a choice.
The location was very central, close to several metro stations and within walking distance to a number of tourist attractions. The hotel is really more of a "mini hotel", on one floor in a building in a shopping centre. There was also at least one night club in the building and every night I could hear music from the club all night until early morning so did not sleep well. The included "buffet breakfast" was very light.
Nothing! Lights didn't work. Power points didn't work. Wi-fi didn't work. Shower went hot then cold then hot. Shower didn't drain and flooded the bathroom. Rooms are tiny. Bathroom is tiny.
Bed excellent, very big and comfortable. Big airy balcony, plenty of room for table and chairs but none provided.. Plenty of electrical sockets for phone chargers etc. Staff pleasant and helpfull. Clean and well decorated. Quiet location. Air conditioner unit, electric wall heater plus hotel heating system in room. Light switches glow in the dark. To reach the hotel from the street door you have to climb two flights of stairs, there is no lift. No fire escape plan in the room, or anywhere else that I could see. No "Exit/Emergency Exit" signs anywhere that I could see. If there was an emergency exit I never saw it, or signs leading to it. I booked a Junior Suite,. It was not a suite but a standard room. The room had only one chair, I asked for, and was given a second one. There was no way to hold up the shower head so you had to hold it yourself whilst showering. There was no shower curtain or rail for one, so the water went all over the floor. Breakfast, not enough seats,not enough utensils, not enough plates, not enough anything, tea was included but coffee cost extra.
polite personal, convenient location breakfast not so good
Hotel staff Cleanliness of the room is terrible. Two days out of 4 they didn't clean my room. The hotel is under construction and workers start fron 8AM to 5PM. Was blocked outside of the hotel at 2AM for 20 minutes as the staff was sleeping. Well bellow standard! Will never recommend this hotel to anyone.
Good quality price, located not far from center, good quality of bed, bif space and totally new. Half of hotel in reconstructions, procedures not clear (my room was without towels), and because it's very small breakfast for poor.
Staff was unbelievably great
The Staff are one of the most attentive and friendliest I encountered at a luxury Hotel in Europe. They definately know how to make a guest welcomed.
The staff is amazing and they actually walk you to your room and show you how everything works. The location is great and not far from all the sights. It as a First Class stay for sure as the rooms are awesome.
Rooms are stunning, Internet signals, beds, quite. Location is not that good to walk around. You would always need a taxi. Also, there was no bank office which would make it more convenient for guests. ATM gives only 2000 uah, there is only one machine there. Bar drinks are very expensive higher than what other 5 star hotels charge. Lobby is not good. Small and no working bar services. You must go to second floor for that !
The staff at the City Hotel was excellent. Everyone was friendly and knowledgeable. Any requests for assistance came with a smile. The food in the restaurant was very good and served tastefully. The location made it easy to walk and explore Kiev. Overall it was.a very pleasant experience.
The hotel was centrally located and had excellent staff and amenities. The rooms were very comfortable with excellent beds. The breakfast on the 15th floor was top rate and the view was an added bonus. Would definitely return and recommend.. There was nothing to dislike.
Relatively new hotel, some English-speaking staff, good location. Prompt room service. Many electric outlets. Room air conditioning would not work after repeated complaints. Too hot to sleep, opened window to cool room, then street noise too loud(cobblestone streets). Had to cut trip short, they would not put me in other room, nor refund any unused days.. Very expensive. Does not deserve 4 stars. No bidet.
The location in the hystoric center of Kiev Rooms are small as well as the bathroom which has no relation to the price. Room was noisy because of its location close to the restaurant and conferance room above.
Staff was helpful Twice I had to complaint that there was no hot water for showering. Room was extremely small
Friendly staff, size of hotel and general design, breakfast buffet Accessibility because of poor state of road outside, insistence to pay for room in advance, which I refused to do.
The staff, the location and the breakfast. Small room.
I was upgraded! The room was small but beautifully decorated with lovely lighting The hotel is lovely but the prices are too high
Very friendly staff, nice location in the old center, small hotel. TV was not working well, room a little bit small.
la ubicacion...ya que se encuentra en una zona centrica y cerca de los lugares turisticos mas importantes en el desayuno me dijieron que se habia acabado el pan...es desayuno buffet y se acaba el pan en medio del horario???? mal!!!
Ubicación excelente y personal de recepción amable. Excellent location and the receptionists were very kind. Mini bar vacío, la habitación no dispone de caja fuerte. Minibar was empty and there was no safe box in the room.