Great location, friendly staff very small rooms and VERY small bathroom
The decor and everything has been updated very well, but some of the elements of the building remain in disrepair - which to the credit of the Omni, they are working on. It was clean, staff were all nice, and the location was very convenient. It's an old building and there were two issues that arose from that - 1, The elevators were in repair during my three night stay, necessitating either a long wait or a long walk to the opposite wing. Not a biggie, but an inconvenience. Also, 2. the hot water took so long to come on in the shower I wondered if I had even used the handle correctly. It was very slow...but the building is older than dirt, so whattaya gonna do?
Most full service hotels have a very nice look from a distance but up close, are a bit dirty or have out dated bathroom fixtures. It seems like there's always some small disappointment. This place was very nice when we walked in, and was still very nice as we looked closer and settled into our room. It was a great hotel!
The bed and the towels and the other materials felt luxurious. The room was exceedingly small. The Omni name and the expense did not match the size of the room.
the pool; the restaurant; the warmth and helpfulness of the staff the bathroom was nicely done but a bit cramped; the bed was too soft
Loved the location of hotel. Staff was very helpful- minus the restaurant hostess Rooms were very small, coffee maker disgusting along with staircases and ice machine.
Very clean and setup well, Lots of extra pillows
The staff is extremely friendly and very eager to assist Asked for a king bed when made my reservation(a coupke weeks in advance) but told when i arrived only doubles were available
The hotel was located conviently and was nice and clean. We had requested a room opposite to the trains and our room was very close to the loud trains that rolled through all night. We won't risk a nights sleep by not getting our request filled next time.
Speedy check in
Alexandria,Va Noise on ally outside my room
I liked that the hotel was SO clean, the service was excellent and the breakfast was great! Overall the best hotel I've stayed in, in a long time and will only stay here from now on! -McKenzie
Love the tall ceilings and the brick walls We woke up about 1pm to the sound of the music from the bar located next door. This went on until 3am when the bar eventually closed.
Atmosphere, Charm (Exposed brick and Original Beams), Friendly and Helpful Staff, Clean
Everything. Location was amazing. The suite style room was nice. It wasn't lush as I'm accustomed to. Yet, I couldn't of asked for a friendlier staff and the housekeeping was worth more than money could buy. The hotel even had an officer in lobby during the late hours. Which was comforting. I only have one complaint. The parking garage was 2 blocks away. I felt guilty asking the valet to get the car when I had forgot a few things out of it. So I went without. Also, the $27 a night was a bit much plus tipping. But, the weather was freezing, so okay... Well worth it, I guess. Problem with Priceline... Don't book to early, watch for price changes. I could of saved over $100 if I would of waited or even Just booked through hotel. ( live and learn ) I frequent Indy often, this was my first visit to this hotel. But, I will return. Location is AMAZING. And...now I know true price. You'll not be sorry. The rating for this hotel is way to low.
Close proximity to Lucas Oil No
Location to downtown, everything we want to do was walkable
My total experience was quite good. Nothing negative to say.
Very Clean , large suite. Paid parking in an area that was not 'prime Downtown' location.
Loved that they offered a $5 shuttle to another hotel downtown where the event I was attending was being held! That made staying there so convenient.
Cleanliness Paying for parking.
Excellent breakfast; spacious room; updated facility Sure, paying $14 for parking isn't great but it is downtown and you always pay for parking in a metropolitan area.
helpful staff; close to downtown
The rooms were a good size and the breakfast was good. The hotel front desk staff was rude and appeared bothered. The maid service was fine.
I like the location and the free breakfast. The staff at the help desk when I checked in and out was very friendly. I did not like that guest have to pay for parking
The staff were helpful and friendly. Our room vibrated and rumbled all night. We thought a semi was under our window. It turned out that the ice machine was against our wall and ran all night. We had no sleep.
Staff friendly and clean n/a