I have stayed at Mesa Inn before without any issues. This time was a nightmare. It took three (3) times for them to get my key right, them the room was dirty. I was then moved to another room that was even worse. The maid made the beds with the dirty sheets on them, hair in the tub, bathroom floors were filthy, sink had muck in it, carpet was not vacuumed, and someones personnel beginnings were still in the room. The manager looked at me and said sorry I don't have anymore rooms. He didn't offer even to have someone clean it for me. The maintenance man offered to clean my room. I wasn't even offered any kind of compensation for my horrible experience. I usually stay two nights. I felt like the manage should have compensated part of the price of my room. It took two (2) hours for me to get a clean room.
It was bug infested and smelled like urine. AC did not work. The carpet was way overdue for replacement.
I liked the location The fact I have pictures and how dirty my room was. Dirty sheets.... A/C cents covered in years of dust... Hairs on the bed and pillows I got a sleeping bag and new pillow for $30 at Walmart and didn't use anything else. Nasty.
It met all expectations. Very clean. For the price, I'd upgrade "great" to "excellent".
Had problems with TV and Internet . Night staff had no idea how to help.Manager in am took care of problem..and made up for it by Reimbursing us for being put out. Appreciate management who knows how to professionally take care of their guests and make it right . Not having TV or Internet for the nite. Also no carpet on floors which I'm sure was to keep costs down but a lot of construction workers were staying there who wore work boots and so we were awaken at 4:30 am to loud footsteps in upper room and side rooms as they were getting ready to leave for work.
Basic, comfortable room, no frills but didn't need any. For the price it was worth it; clean, secure, private, comfortable, everything worked. Didn't need to pay an extra $30/might for a coffee maker and cold breakfast. Only 1 bar of soap and two glasses, but again I appreciate the clean place to stay without breaking my budget. Staff was great! Found a hair but felt it was just one from the maid, staff responded wonderfully when told about it.
Location was good for our travel plans.
Dirty toilet, dirty TV, very old furnishings, had to turn sideways to get the bathroom door open,
It was the cheapest we could find in the area, as we were just stopping one night and travelling through. cheap internet was good. staff were friendly beds were a bit uncomfortable
Nothing Disgustingly filthy
It was conveniently located and the staff was personable and willing to advise on where to go in town for dinner and drinks. N/A
Nothing Everything smelled of cigarettes, even the "No Smoking" rooms. The sheets looked as though they had never been washed.
Quiet, a good shower and parking for airport proximity and travel. better quality coffee would be appreciated!