Un buen servicio al cliente, habitación limpia.. en general 10
Necesita una reforma. El pasillo huele a sucio. Nuestra habitación estaba limpia. Pero muy anticuada
Tranquila. Pisos de madera incluso en el baño. Cortinas opacas. Dos mesas. Dos camas. Teléfono en el baño.
El precio era bueno y la habitación era bastante amplia. La ubicación al lado de la parada de YART era genial para nosotros. Las camas eran muy incómodas.
En general lo que mas me ha gustado en la atencion del personal y la buena disposicion para ayudar, salvo en San Luis Obispo que el personal tenia no muy buena disposicion
Escogimos el hotel para realizar una parada en nuestra ruta en coche, relación comfort-precio razonable.
No está en el centro de la ciudad, pero se llega facil tanto al hotel como a la ciudad. El aparato de aire acondicionado hace mucho ruido, y durante la noche es casi imposible dormir con él puesto, aunque no fué necesario. Tienen una piscina muy agradable. No tiene aascensor para subir a la primera planta, y subir las maletas puede resultar incomodo. El ruido del aparato de aire acondicionado y que nohay ascensor para subir a la primera planta, que cuando viajas con maletas para varios dias, es un poco incomodo.
Habitacion amplia y limpia, parquing gratis en la puerta y piscina. Desayuno correcto No hay ascensor
Motel correcto con habitacion grande y limpia. Nevera. Baño correcto.Camas grandes y comodas. Pequeña piscina hasta la media noche. Es el tipico Motel de paso. Sencillo y limpio. Lo justo para una noche. No mas. Nada destacable. Desayuno regular : Platanos, cafe,woffles,tostada y mermelada. Situado en una zona que no tiene nada. En un cruce entre dos avenidas. Tienes dos Burguer junto al Motel. Es lo unico. Mucha pobreza en la zona. Television vieja y pequeña. Arie acondicionado ruidoso como en casi todos los moteles.
El personal era amable y servicial, la habitación era enorme. Me pusieron en una suite de lujo por 85 dólares. Todo estaba limpio y era cómodo. Hay una piscina y jacuzzi que estaban muy limpios. Los jardines son hermosos. Y el aparcamiento estaba aislado, cubierto y seguro. Sin duda recomiendo este lugar. Nada, este lugar era estupendo.
La cama un poco blada para mi.
La habitación estaba configurada como un apartamento. El desayuno era genial. Cuando todos los huéspedes volvieron a sus habitaciones. El internet seguía cayéndose. Deberían mejorar este servicio.
El colchón era irregular y tuvimos una pésima noche de sueño y las almohadas eran como rocas. Este colchón king necesita ser reemplazado tan pronto como sea posible. Esta era la habitación 369.
Moqueta manchada ruidoso Calentador de bultos cama
I wasnt impressed at all. My stay was for work so i didnt need much more than a clean bed to sleep in and a place i could work in between meetings so it was good enough for that but it was far from impressive. It could have been cleaner the and staff could have been more customer service orinted.
Beds and pillows are good the size of the room an the stefany the front desk lady is nice and helpful we go to Madera children's hospital every four months to take our daughter for check up she has cerebral palsy and it was cheap and good to stay here it was tech first time we enjoy. Thank you It was a little bit noisy because there were motorcycle people that weekend and upstairs that were stepping here and there. Other thing you guys don't have elevator
Easy to get to. Had I been flying- super close to the airport. When I got in my room, the sliding glass door was unlocked. The TV was fuzzy reception- to the point of giving me a headache.
Fue una sorpresa inesperada y agradable! Especialmente por el dinero que pagué, me sorprendió gratamente. Sin duda volveremos! Me encantó la nevera y el microondas, también. Podrían tener bañeras más hondas, pero eso es todo!
Muy agradable para una pequeña cantidad de dinero
La habitación estaba muy bien para lo que pagamos. Opciones de desayuno continental eran tostadas, mantequilla horrible ...
Hay proteínas en el desayuno.
Un buen desayuno caliente y complaciente. Las camas eran cómodas. No tengo ninguna queja.
Tareas de renovación y sin nevera ni microondas, la primera noche. No me lo dijeron cuando me registré. Dijeron que "no garantizaban habitaciones con cama queen size".
The rooms were very nice and clean. The staff was great. But, for $139 a night in FRESNO they could have done better for the free breakfast. We stay at a lot of hotels during the last year. This hotel by far had the worst food for breakfast. Prisons probably have better food.
Our visit was surprisingly nice. The grounds were beautiful and had numerous fruit trees. Our room was very adequate. Spacious, clean and comfortable. the property is close to the freeway for quick access and close to many restaurants. The breakfast was adequate the best part was the fresh squeezed orange juice from the trees grown on the property. Our only real concern with our visit was while enjoying our breakfast provided they only had powdered cremenfor the coffee instead of liquid like all other properties. But comparably to other places we would still visit again and hope a Starbucks opens up close by in the near future b
Friendly staff. Location convenient but very close to busy street. Couldn't sleep due to traffic noise outside. Could not turn off lights in bathroom - they were on the entire time. Sink and tub very slow to drain. Breakfast mediocre.
Difficult entry/exit from street.
The staff was extremely accommodating in getting us a room even though they didn't have our reservation. The hotel was booked solid due to a track meet but did get us a room.
We were there for a BMX race at Woodward Park. The location was very convenient- close to the park and many restaurants to choose from nearby. The hotel staff were very friendly and helpful. We had a minor problem with our refrigerator and a staff member was up to our room in less than 5 minutes to fix it.
I like the location of the hotel Parking is terrible. The streets were blocked at night due to construction making it a struggle to get to the hotel. Most especially, our room did not get cleaned at all for the two nights we were there. When my husband mentioned it at checkout, the guy he spoke with looked at him like he has two heads....and said "well I'll let the house keeper know."
A lot of issues with room service getting orders wrong.
I will never use kayak or the Radisson again they double charged my credit card and never gave me my money back causing my back account to over draw and do not recommend paying with goggle wallet cause there how it all started and the all just gave me the run around I hope that alot of people see this before they also get ripped off
There was a parking garage. So, a place to park the car, was nice. But, the parking garage smelled like pee. The beds were clean. There was not a working ice machine on our floor. The vending machine was incredibly loud. The lightning in the halls were dim & dreary. The shower head had a few sprays of water that created a little more than a mist. There was no microwave or refrigerator in the room. The neighborhood was sketchy, at best. We will not be returning guests.
Decor, bedding, and customer service. Power outage which led to a beeping smoke detector and also a loss of pressure to the plumbing which we found out the next morning. Also, the window seal wasn't very tight, and on the 9th floor it gets windy which led to a non stop howling. The doors to the rooms are very large and heavy and there is no soft close to them. So throughout the night we were woken up by the sound of slamming doors and people talking very loudly. This combined with the window noise and the fact that we had to change rooms in the morning to take showers due to the pressure led to a less than satisfactory stay.
Conveniently close to all Government offices in Downtown Fresno.
Helpful staff, nice room at a good price. location was on our route to local national park.
What I loved About our room was the face bowl outside of the bathroom so my wife could put on her makeup, or comb her hair while I take a shower in the other room without fogging up the mirror. The Decor of the room was very tasteful colorful and beautiful. The breakfast was not continental but a full size breakfast. The staff was excellent on the night shift and dayshift will stay again and recommend this hotel to my friends The pool was laughable it look like a watering hole big enough for 3 to 5 people to get in and be crowded
Extremely quiet. Very....very clean. It appears to be a brand new facility it was so clean. Room for breakfast is too small! Ended up eating our breakfast in the lobby area because not enough table/chair space.
The giant room, bed and TV with cable. Nothing really
Cleanliness, Hotel staff
It was well kept, the service is great, gives everything I need at a reasonable price and a good location. I'll be coming back None of the pillows were sufficient. Too hard. I forgot to bring my own, which I usually do, but wonder if BW could think about a variety of different pillow sizes.
Good proximity to a wide selection of restaurants and friendly, accommodating staff.
Clean nice room, they did accommodate a last minute arrival as I was unexpectedly in Fresno to visit a family member in the hospital. Staff was nice. Fire alarm went off early in the morning. Waited for an announcement or a call/knock of some kind which never came. Somewhat dis-concerning. Family (Assumption) upstairs had kids (Assumption) which started running back and forth between door and window across room from each other. Water was luke warm at best. For the price and name familiarity I surely expected better. I won't be making that mistake again.
I liked my last visit so much more. Last time i was in a middle room, room 316. No one was in the room on one side of me and i guess that made all the difference. This visit i liked the staff, i liked the location. But i didnt like how my room was in a corner near the ice machines. It was also near the stairwell access. So all morning and night i could hear every guest that used the stairs and the ice machines. How is this a better experience then a regular room i had on a previous stay? I had an apparent luxury suite with a whirlpool. The whirlpool made such a scary loud sound when i tried to use it that it scared me from partaking in this feature. Also it increased the noise as i could hear the other occupants taking their whirlpool bath in room 309. I was in 313. During the night i had to listen to 309s air conditioner unit go off and on. In my room there was barf/vomit residue stuck to part of the ceiling that i had to clean. The shower, while i like the space (it was very long) i didnt like that the door wouldnt stay open. It was weighted and kept swinging closed. Also the door to the toilet didnt have enough clearance to open and close without having to bump your legs against the wall just to use the toilet. I paid for a luxury experience but i got woken up several times, and didnt get a good nights rest. I think sleep and quiet should be paramount at a hotel. So you need to add some type of felt pad to the metal latches on your interrior stairwell doors. You need to install better whirlpools if you are going to advertize them as a special feature. And possibly get a better brand of coffee in the coffee pouches.
Very clean Quite and room was big bed was perfect and the bathroom was wonderful too. There was no bad points, everything was great.
Amazingly clean and well appointed. A lot of noise coming from the room above.
Very comfortable. Friendly staff. Quiet location.
Everything this place is amazing and I definetly recommend it to anyone who's looking to book in Fresno, the staff was very welcoming the room was perfect just how it shows on the pictures. Everything was perfect I wouldn't change anything about it
This guest did not leave comments about this hotel.
The night clerk was kind and courteous. The room was amazing and the hotel location and accommodations were perfect.
This guest did not leave comments about this hotel.
Quiet, plenty of parking, helpful staff. Room was booked and confirmed as a nonsmoking room. The room STUNK when we walked in with an overpowering deodorizer/ air freshener that was plugged in and on high. The smell was overbearing. When unplugged, the room stunk like cigarette smoke.
Generous size in my queen suite. Bed was wonderfully appointed. Halls need new carpet.
Friendly staff and large home-like room. Bed seamed small for a queen, it squeaked terribly. We arrived on a rainy night and the walkways to the rooms are not covered. One of the walkways had a large puddle about 3' deep and our feet and luggage got wet.
The area around the hotel (parking lot, grounds) was well maintained. The hotel was quiet and had an easy lay out. The nearby freeway noise was pretty loud at night, and it isn't the easiest to find unless you're using a map or GPS.
The staff was very friendly and accommodating. The rooms were spotless and very functional. No!
One of the cleanest hotels we have stayed at. The breakfast more than met our expectations and the staff was very friendly. The bed was hard, like really hard. And the pillows were just as bad. Looked fluffy on the bed but flat once in use.