Room was good size with space for everything. Breakfast was pretty decent with better seating situation than most hotel breakfast areas. Staff was very, very good and easy to deal with. They were all on the ball. A good place to stay1
Great place to come to, near everything in town. Staff was friendly. Breakfeast, bagged scrambled eggs.
We had a trailer and the hotel parking couldn't accomodate onsite so we had to park offsite in the side street
Enjoyed our stay. At the Rio grande inn.. Was late getting to happy hour but we were served. Nice location to downtown Durango walking distance to everything.
Breakfast was great and the staff was very nice. Loud people at the pool late at night.
Great staff, within walking distance of everything awesome.
Esta propiedad está muy bien cuidada. Está impecable, el personal es amable y servicial. Disfrute de un viaje sin preocupaciones
La habitación estaba renovada y limpia La vista de ubicación de la habitación era terrible, pero allí sólo pasé una noche.
Enjoyed my visit. The hotel, staff, location and amenities were top notch.
Nice indoor pool and hottub. At every hotel we stayed at in a nine day road trip this hotel did not offer a free breakfast such as the one Hampton Inn does.
It is dog friendly. The food was expensive and not good.
La ubicación era buena, pero no excelente. La habitación era muy bonita. Cómoda! Caro para lo que te daban.
Limpio, mayormente cómodo... Tengo problemas de espalda y siempre estoy algo incómodo en las camas de hotel. Este era mejor que la mayoría. Tenía problemas con los ordenadores en el centro de negocios y la respuesta del personal era lenta.
La señora de recepción era muy amable y servicial. Nada
It was quiet. Pretty old for the price.
Big room, friendly staff The main reason we rented the room was to save money by not eating out every night. But, since the kitchen had no pots or pans, cooking was impossible unless we bought cookware, which would have cost more than eating out!
It's dated but clean May have to go to chiropractor seriously it was like a almost comically rock hard bed. Also had someone above me walking around literally all night. Checked in late had to go to days inn which they also manage for the key. Slept from 3 to five am only because of discomfort and noise. 5 am go to leave and people in room above were up smoking cigarettes on the porch silently watching me pack. Place reminded me off something off cops with all the meth heads roaming the area. Felt like I'll go home and see this motel on an episode of cops. I'm a huge world traveller and this place haunts me as one of the absolute worst anywhere. I'm serious I would pay to sleep in my car in a wal mart parking lot before I would let someone pay me to return to this nightmare.
Bed & bedding were extremely comfortable. Microwave & refrigerator came in handy. Check-in and out were quick & friendly. Good breakfast! Bathroom sink faucet was older and hard to operate, but was managable.
Not your too classy resort hotel, but that being said it was a great, cheap motel with proximity to the Durango Mountain Resort and Main St Durango. it was clean, staff was young but kind and there's a waffle maker for breakfast! From our room, #10, we had a spectacular view of the golden sunset on the mountain crest. Bed was comforty, facilities clean, heater..hot. Aka perfect for what we needed! If We had paid more, it may not have been great. But we didn't!
Small, dirty, old.
Clean and comfortable room. Updated bathroom. Staff unfriendly. Biggest disappointment. Rarely offered a smile. The shower head sprayed water everywhere. Not efficient.
The staff was nice. The room keys *never* worked. We had to get a new key every time we left the room, which was a pain in the butt.
We needed a place to stay because of weather and the price was super reasonable. Room was updated and clean. Got there late and staff had left key for me. We would stay again.
Nothing The hotel had a rating of 3 stars. False it was a basic roadside motel. Stains in carpet / sheets, garbage was overrun with racoons. cigarette butts outside room. The person checking us in was very nice but even site said breakfast.This was as stated by person stuff we could get at 7/11 of packaged donuts and coffee.
Easy in and out, not a dump by any means, trolley stop right in front, ice machine worked and even though our room was right on the main street it was not noisy. Got up to pee at 2:30 and there were deer walking down the sidewalk. No complaints
Suggestions from front desk about where to eat Nothing
well sized room, large fridge, dining table, central location hot water did not work first night. bathroom window on groundfloor, facing street, was not blinded nor did it have curtains. people could look right inside. worst was the hotel manager. he was extremely rude and intimidating about hot water issue. room cleaning was sloppy. coffe and donuts were not available in the morning . its a cheap room, but would not go there again. it was just too annoying.
The room was generally clean and everything worked fine, except the bathroom window. I had to go outside to push on it to make it lock from the inside. The 'breakfast' was coffee and packaged pastries. The room was also a bit loud due to thin doors/walls.
Relatively nice hotel for the money in this town. They have coffee and prepackaged rolls in the lobby in the morning but seem to run out before 9 am. Fairly close to downtown and right next to a trolley stop!! We like that there is a fan and space heater in each room. Pretty outdated rooms. Shoddy carpet with holes. Getting anything 'extra' like blankets is like pulling an arm around there. Beds are like cardboard. The front desk staff person also dropped a F bomb in front of my 10 year old daughter which I was not pleased with. Definitely a ONE STAR hotel.
The relaxed atmosphere . A great location, sure it's an older style motor lodge but we got to know our neighbors and their dogs. The beds had just been replaced in our room and were very comfortable. This may seem odd, the box fan in the room was a pleasant surprise, my partner prefers the sound of a fan to go to sleep, the weather was nice and cool so there was no need for the AC anyway. IN the end a relaxing and peaceful place to stay a night or two. Very basic breakfast, coffee and rolls, but there are plenty of local coffee houses very nearby to enjoy.
Room was clean. One of the cheapest rooms in Durango. Very friendly staff, and pretty close to downtown. Room small and dated. Mattress like sleeping on a concrete slab. Toilet seat wrong size for toilet. Lights flickered and power plugs not reliable.
Good Location. In Durango, is there is not a bad location. No plain coffee creamer for shitty coffee.
Good location. Small rooms. Older building in need of updating.
We're repeat visitors and just enjoy everything about the hotel. The breakfast in the morning is fantastic and the staff who serve it is super friendly! The cruiser bikes that are available to guests are very convenient to zip around town. All of the stores, restaurants, bars, etc. are very close so no need for a car, which is huge. The grounds are beautiful and the rooms are spotless. You are definitely made to feel welcome there. We look forward to our next visit!
We had a nice, clean and spacious room here. They served a great hot breakfast. The staff was very courteous and attentive, they took care of everything we asked for or needed. We would definitely stay again. The pool and hot tub stayed very crowded with noisy kids, so we did not use it.
Perfect size room for our family of 5. (2 Queen beds & fold out sofa bed) Hotel & rooms seem a bit older & could use some remodeling, but overall clean & nice. Staff friendly and helpful. Good breakfast. We would stay here again. Not much we didn't like or to mention as a negative.
I liked how convenient this hotel was to highway 550 and the grocery store. I also like that this location had a big back yard and a fairly well kept pool. Breakfast was a standard Best Western breakfast, which was fine. Perhaps it is because this hotel is in Durango but we found this hotel to be very pricey. In many other cities Best Western is our best bet for an affordable and clean night stay. This location was expensive. After we left, we found out that we could have stayed at a nice hotel in downtown Durango for only $10 more.
Nothing People sleeping in the halls, the room smelled like mold, the staff was unknowledgeable about the surroundings, the appearance of the room was not what was shown on the pictures. Massive misrepresentation. The room smelled so bad we left and stayed at another hotel.
Hotel was located close to down town and next to the river. My kids loved the view. The hotel had a slight moldy smell. Was clean but very outdated. The worst part of our stay was that there was no hot water. We had to take freezing cold showers since we could not wait for them to resolve the issue.
Desk staff helpful. Wifi unuseable for speed. Noisy neighbors. Poor value for nightly rate. This town is expensive, but surely a $40 hotel should still be a $40 hotel and not an $80 hotel?
The satff was very rude! There was supposed to be a heated pool and when i when to say that the water was cold the guy just said that it should be fine. He didnt even turn to look at me. The rooms smell really bad! I almost used my bottle of perfume so that it would smell so horrible.
Location, friendly staff, quiet-no traffic running in and out of motel all night- major plus!!! Smell of room-very stinky pet room! Remove carpet and replace with with all tile to help cut down on leftover pet smell!!! Had to buy Lysol to get rid of smell
This was one of the dirtiest, dumpiest, motels we have ever stayed in. The pictures on their website do not let nothing like what you get. Nothing worked including the staff. Filthy room
kitchen was nice,beds were very comfortableplace was clean Bad smell in beginning,believe room was cleaned then had to air out,was o.k. after 2nd day,probably due to carpet cleaning.Heater thermostat was not functioning correctly
Location, cost. No.
The bed was fairly comfortable and the couch was cute. Fire hazard, trip hazards, crappy rundown, poor service, stingy, run-down, poor lighting. A law suit waiting to happen. TV too far away to be of any use. Poor layout. Very dangerous flight of stairs. I could go on and on. Totally not worth the money. JOKE
Good value. Furnishings somewhat older
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The location was great and with a lawn, swing for the kids and picnic area. Perfect for our family. No safety lock on doors. Otherwise, loved the place.
No plug in for coffee pot. Stool back up . It showed a pool and hot tub there wasn't one.
I liked that this was a small family-based motel which was very helpful and friendly, great to see it still around despite all the bigger organisations. Good luck to them. Recommend staying here. Lovely hand painted art work on the room walls too! Not really, there is a 20min walk to Downtown Durango. I enjoy the walk along the river, this may not be to everyone's taste.
The location was great and the room was pretty clean other than the spider and his web that we shared it with. The woman who checked us in was very nice. The shower didn't have enough water trickling out to wash the shampoo out to my hair. The towels were old and smelled sour. The man who worked the office the next day was rude. For the price we paid I expected more. very disappointed.
Our room was clean. Beds were comfy. Above all it was QUIET. I didn't hear a sound all night. My kids enjoyed watching the train go by and loved the small splash pool. Bathroom/sink area could use some updates. Upstairs was a little warm
refrigerator , microwave, large quarters, free breakfast Place is slightly in disrepair
The room was great with the loft area upstairs. We got the room so we could come with our 2 kids (we decided not to bring them) which would have been perfect! Price was awesome for the "2 bedroom" size. Free continental breakfast is always nice. Nothing special, but they have what you need. Extended stay guests. Recently heard that the hotel also started renting monthly. This should stop, hopefully when the hotel is sold as it is for sale currently. Needs updating: carpet, fixtures, art, paint, etc. But still kept up pretty well.
The location and outside scenery The shower wouldn't drain, the "clean" sheets had someone's hair on them, the towels and the carpet had stains