Location, reception staff Breakfast takes long, Indian tea which should be available take longer than everything same for Indian menu not available immediately
Initial impressions was one of apprehension as I had to ask to be helped. Otherwise the staff was very helpful and displayed a level of professionalism Nothing
Breakfast was excellent, and the staff is amazing, particularly the concierge. Bathrooms have windows to the bedrooms above the tub... why?
Wonderful, friendly, helpful staff Dinner at the Mint restaurant was only ok
Estaba muy bien ubicado y estaba muy bien en general el hotel Sólo una cosa, que úno de lso días cuando llegamos a la habitación, en el baño había una compresa utilizada (pero no sucia) en el suelo...la verdad es que fue bastante repugnante...
el confort, la limpieza y el servicio de desayuno. lo único que tuve problemas es con el idioma, no hay nadie que hable español.
hotel agradable, comodo y con buena ubicacion. El personal del hotel podria ser mas amable. Cuando reservé en booking.com cometí el error de hacerlo para una persona en vez de dos y al momento de cambiar la habitacion la tarifa incrementó desproporcionadamente.
excelente atención por recepcionistas, camareras, bar, botones ( friendlliness receptionist, waitress, housekeeping, bellboy, security guard). Safe place. No hablan castellano, ni Francés. Se extrañan mas cadenas TV Internacional especialmente Europeas.
El hotel tiene una decoración moderna y está limpio. El desayuno es bueno y el wifi funcionaba bien en la habitación. El precio era razonable para la calidad. La cama era cómoda. La habitación era pequeña, pero tal vez tenía un precio especial y nos dieron la habitación pequeña. La habitación era de prepago y tuve que hacer un formulario de tarjeta de crédito o transferencia bancaria a pagar por adelantado.
Buena ubicación, wifi, buen desayuno y trato buenisimo
Relación calidad precio Aunque hayas reservado no fumadores te dan una habitación para fumadores con un montón de ambientador. Por lo menos en nuestro caso.
La atención el servicio y la amabilidad de la genta No
Las habitaciones son preciosas, con unas vistas fantásticas. El acceso al gimnasio era genial. ¡La conexión wifi era terrible! Si se necesita acceso a internet fiable, este no es el lugar, la señal es pobre, el acceso es difícil y limitado. Si esto fuera corregido, Madela Rodas sería un magnífico hotel.
Stephanie - the check-in / front desk staff was very helpful in offering advice on activities to do, how to do it cheaply and the best means of getting around Cape Town. The rest of staff were also very helpful and friendly. The free breakfast was excellent quality and tasty. Location: close to the yellow bus stop on the hop on hop off tour which made it easy to get around Cape Town.
Helpful staff Noise ++++++ - the hotel is located above a nightclub, surrounded by bars and opposite a backpackers on the only party street in capetown. Do not stay here unless you intend to party and be the last in bed each night a sunrise!
The hotel is well decorated but dirty, hairs in the bath etc. The location is shocking, it's extremely noisy (Sunday night clubs go till after 4am). We left after 1 night as we had no sleep, and were very disappointed with the hotel and how our problems were dealt with. Everything
Perfect Hotel, good location. Situated on a very loud street where security is an issue. Surroundings (aka streets) are not well maintained. Be careful at night.
After having stayed at all category og hotels for 30 years; this is the most pleasant receprion staf ever. A bit noice from the street, bars and trafic. Hope some will be better after consruction work is finished
Great location, great design, amazing rooms.....in other words: perfect! Breakfast is poor....you don't understand if the "breakfast included in room price" means continental breakfast or all inclusive, since the staff is handing a menu with prices.....another thing, we came to have breakfast an hour before the official breakfast end time and there was almost no food available....
Contemporary style and location right in the centre. Breakfast is just superb with a special for their yogourt and cooked plates. Staff utterly friendly and accomodating. Cleaning ladies very helpfull. Being located on Long St with Bars and Restos everywhere, it is pretty noisy at night. However on the 5th floor it gets fine. Otherwise room was beautiful and overall hotel is great.
The room (602) was absolutely beautiful with the most stunning view of Table Mountain. Staff were very helpful and pleasant. The garage parking included in the price, was much appreciated and an added bonus when you compare to other hotels parking situations. windows urgently need a wash (on a more regular basis at least) and the shower door did not work (room 602) - a fault from the installers - which the hotel staff should have picked up on a walk around when building was finished. road was very noisy.
Nice room and nice service A little bit noisy : the windows are too thin to block all the noise from Long Street which is noisy street at night
In trying to create a balance on all the above points, lack of sleep can lead to murder..... I loved every thing about the hotel, except the unassuming, hidden noise factor that takes over from 11pm -4am every day. Please sound proof the window area.
Great view to Table mountain from the hotel room.What a way to wake up!A bit noisy from the street,but with earplugs,you won't notice.Restaurants,shops,museums etc in the neigbourhood.
Muybuena ubicacion. Te proporcionan taxi ,pero incrementan el precio sacando beneficio.alerta retienen deposito en la tarjeta mayor al pactado en la reserva por si ocasionas algún desperfecto, a tú salida te lo devuelven .
la situación es perfecta para un viaje de negocios, pues está cerca de todo y en un área muy comercial
La coordialidad de la atención. no
Great concept, fantastic staff with good location. Facilities very good and art work fantastic.
The unique style and friendliness of staff.
Location was excellent- staff friendly and helpfull- especially when we locked our valuables in the safe and couldn't get it open again! Bedspread was a bit dirty- no towel racks in bathrooms.
The fact that it was very reasonably priced right in the middle of Capetown and within easy access to the Waterfront. Loved the Jazz night too. Nothing
cheap and clean no
The staff was very nice and helpful, in addition to offering a welcome drink on the balcony facing Long St, they took our clothes to the dry-cleaner and stored it in their office for a week (while we were gone doing the Garden Route). They also changed our rooms so that we got to see a couple of the fab rooms in the hotel.
Being in Cape Town Rooms not clean. First room- old blood on sheets, second room, cushions on bed have not been washed, full of food& ..... No place to do makeup/ hair. only one plug socket per room. No cupboard to hang clothes in.Hotel staff was incompetent; No hot water when the hotel was fully booked. Hotel management thought we were ridiculous when we complained. Parking not private as advertised. Had to park our car at the Chris Barnardt Hospital 4 blocks away and paid. Anyone considering this hotel should immediately reconsider unless you like dirty, unpractical, low budget accommodation where you get treated like an idiot when complaining: and to add to that you need to walk 4 blocks from your parking to room afraid you might be mugged.