Cheap Service attitude is horrible. When I checked out the staff said I didn't pay for the room. But i have already paid online! The bathroom seems dirty! I dare not use it.
Price, close to highway and Charlotte. Toilet didn't work, water was turned off. Phone did not work. Refrigerator did not work. The manager the next morning said of lightning strikes regarding phone, which meant he knew this was a possibility and did not check to see if it was working.
The hotel was good.The customer service was good and I like that it was on bus route. Why don't they put Iron's and ironing boards in the rooms anymore?
The staffs The room smelled and it was dirty
Not much. The room was extremeeeeeeely dirty with the bathtub filthy. I didn't like anything.
The room had outlets hanging off the wall. Linen was not clean. I got bitten on my leg while I slept. I have pictures to submit
nothing no it was very unclean it nothing I like I should get my money back at lease half back.
I loved the location. The hotel is near a Bank and several convienent stores and fast food restaurants which was perfect for me. The room is what you would expect from a Super8 motel. Bring lots of bleach and Lysol.
Nothing. I did not stay in the hotel. My room was not available. Terrible service. Nasty staff Everything
Everything is old and dirty. Need a good repair and new stuff.
80 percent of the staff don't speak English. I couldn't get a problem solved until they got their manager.
It is cheap. There were names carved in the wall. It reminded me of that movie Stir of Echos where the ghost was trying to get me to catch the person that murdered them. I just got super intoxicated and played cards to shake the feeling there was a ghost in the room
Cigarette burns in non smoking room sheets and bedspread. 2) Over the top drunk man slept on stairway. 3) felt uncomfortable- used shirts over pillows it felt so unclean
The ac was super cold and there was a bed. The first thing I saw was a cockroach on my bedside stand. There was an endless strream of hardcore pornography on one channel. I didn't mind that so much but I think I should have been informed. Could make for an interestig family conversation...
Was cheap Check in was awful, room was next to a smoking room and smelled. TV was out, wifi worked on arrival then went out, no shampoo
Nothing! The hotel was located in a dark unsafe area. The people were rude and they we're locked behind bullet proof glass. The rooms had a awful smell of mildew, the shower was mater damage inside the tiles,the fridge was packed with ice and roaches was everywher
Proximity to the airport It's a 1 star hotel - not really top but what can you expect
Location and Friendly service Mold on base boards.
The shuttle driver was very kind and helpful. He was by far the most enjoyable part of my experience. He should go work at another hotel that matches his level of customer service. They are 'remodeling' so furniture was scattered outside the hotel. Broken light bulbs and cigarette butts littered the ground. Three drunk shirtless men were smoking outside the lobby, making it very uncomfortable to check in. I would never return.
The shuttle driver. Everything with the exception of the shuttle driver.
Interior hallways. Friendly staff
The staff was very friendly and the room was very clean. The room needed updating, especially the tv - it was on the fritz but I didn't care- I just needed a safe place to lay my head down and this was perfect.
Close to main highway. Also cleanliness. Felt like I was going to fall threw shower floor. Couldnt talk to most staff due to not being bilingual. Didn't know area to find stores & restaurants.
Nos alojamos 1 noche durante un largo viaje en coche de distancia. No es un mal lugar, sin incidentes que explicar. La habitación en sí parece un poco retro-temática, pero me pareció todo muy limpio. El desayuno incluido era muy agradable, y la máquina de hacer gofres funciona muy bien. Volvería de nuevo.
Reception staff were pleasant Room was filthy!
Very friendly and helpful staff, able to book only a couple days ahead of arrival; easy access from I-77S toilet valve stuck and had to be manually put down after flushing toilet
The best part about this Hotel is the price. I received 4 nights for just over 160$. The room was absolutely disgusting. My girlfriend was afraid to even sit on the bed. The smoke alarm was completely detached and the entire room smelt like smoke (it was non smoking). There were scary people in and around the hotel. I would not recommend this hotel to anyone. It is not right a road highway and instead is located behind another building on a sketchy small road. I refused to get in the bed or even take a shower while there. If you are going for a nascar race stay in Kannapolis or Concord. stay away from this hotel!!
The bed was comfortable The floors were dirty the tub was dirty. We booked this room for a short layover night stay and to utilize the airport shuttle. The man tried to tell us we needed to pay more to use the shuttle. He said it wasn't included. He wanted to have my husband run across the street to take out money to pay him. He even said we will stop before we go to the airport. We only had an hour since the earliest shuttle was at 4:30. Very unprofessional and trying to take advantage of people.
The picture of the city on the wall was beautiful This place was dirty the floor boards were discolored . I could tell none of the doors were wiped off in forever. The bathroom was gross. I cleaned everything before we put any of our stuff in the room. The refrigerator was so dirty it was brown and yellow discoloration all in it. I was dissatisfied.
The price was right, you get what you pay for. We needed a room for one night close to the airport, and this served the purpose just right. Very close and easy access from main roads, and quick and easy to get to the airport. Gas station right across the street allowed us to re fuel our rental car before we took it back in. Staff was friendly and helpful (most are when you are friendly to them). I would not stay hear for a long family get away, but if all you need is a budget night near the airport, it is hard to beat. small room, small bathroom, 1/2 size tub, not much choice on breakfast, but then that is what I was expecting for a Super 8 at this price. I am amazed by the reviews some people post, expecting to get 5star service in a 3 star room. If you want 5 star, then pay the 200 dollars and get it.
Bed bugs and ticks were ask all over the bed and room.
This is an excellent facility. Friendly staff.
Friendly staff, efficient check in. Room seemed to have a bit of a funny smell, not overpowering.
Nothing Rooms were nasty had roaches
I can't complain - for the price this was a comfortable, clean one night stop on our travels. We checked in late, so we had to go to the bullet-proof window, which was a little scary at first. But when we got to our room, it was cozy and comfortable. Never had any issues with noise or cleanliness. The staff probably does what they can with the limited resources they are given, but they can be pretty off-putting.
Lots of space, room has pull out sofa and a desk Bathtub need a bit of cleaning/ reconditioning. Water pressure is low and hot water didn't stay warm enough
House keeping lady was nice I opened up the curtains and a roach crawled down the wall. The TV had 1 channel!!! Deceptive listing. I wouldn't recommend this hotel to a single person or family!!!
The fact that we are still alive Everything else
Easy access from Interstate. Place appeared as if it only recently was taken over and certainly has room for improvement (poor breakfast choice, broken machines, pool area furniture). Limited English of staff didn't really help. Certainly not "Americas Best".
the price - total economy hotel owners spoke very poor English - difficult to communicate the simpliest of check in procedures.