The staff was always ready to assist and correct any situation that presented itself. Everything was up to par.
The staff were very nice to my family and I. The room was not what i expected from the pictures. The tv was tiny and stains everywhere.
Nothing, bed was terrible Up all nite Should be a 1 star or zero stars Awful I'll never stay at a super 8 again See comments above Didn't even have our reservationd
Close to I12 Hard to adjust temp control
Location Took an hour and a half for him to find reservation that was paid in advance. Took another half hour to check me in. No other customers in line. Room reeked of smoke, hairs in bathroom sink and toilet. Roaches in the bathtub.
This guest did not leave comments about this hotel.
ubicacion, limpieza habitaciones
Todo fue satisfactorio. El aparcamiento era un poco difícil por la noche. Muy lleno.
Limpio, pero la ubicación es un poco tenebrosa. Mis hijos me dijeron que vieron prostitutas Había un graffiti en un edificio abandonado, al lado del hotel. El Motel 8 tiene una entrada privada y segura.
Staff was not friendly or helpful. We stood at the counter to check in for 25 minutes before we were helped becuase the clerk talked to what appeared to be her friends in the lobby and also on the phone. I paid for WiFi internet access and it did not work at all, was on the phone for 55 minutes with hotel tech support and the problem was still not resolved. Other guests were complaining of internet problems also. I just looked at my online banking and see that the hotel charged me twice now I have to spend more of my time trying to get this mess figured out.
a complete dump
Nothing. The tv was older than I am. And the room smelled like mold. There wasn't even a fitted sheet on the bed.
The Hotel canceld my reservation without notifying me of this leaving my girlfriend and I without a place to stay in New Orleans at 11:30 at night. I am unaware of if this is the hotels fault or Kayaks fault but I will not be staying or useing either.
They had roaches on the floor when I arrived dirty linen was on the bed in a pillow case. The bed was never made the covers was in the little closet, no towels in the room. I told the night lady about the problem & when I got back they switched my room without notifying me so when I tried to get into my original room someone else was there.
Got everything that I expected for the amount I paid. Quiet, comfortable place to sleep. Wasn't super clean, but that didnt bother me! Towels seemed dirty and you had to pay for internet.
Room was clean One of the rooms was 2 hrs late on check in and they didn't have towels available !!!! No towels are u kidding me and a rude staff
Quiet. Security very visible. Staff was very accommodating and helpful. Accommodating to my disability needs.
In the middle of the night alarms kept going off keeping us awake, then the water shut off and was making terrible noises. The water eventually turned on but it was still a nuisance. the bathroom was super dirty and they didnt even supply little soaps. which most people dont care about, but we had forgotten our shampoo. We ended up staying up most the night waiting for more alarms to go off or something else terrible to happen.
Room was clean, staff was helpful and friendly. Located next to the main freeway. fridge and microwave in the room. Location, seemed to me some folks were loitering around (not actual hotel guest). A little run down, hallways were dirty.
Lady at the front desk was very nice & helpful when I asked to change rooms & for a refund d/t smoke Non-smoking room with smell of smoke so strong my son that has asthma couldn't stop coughing
buena ubicacion a pie de salida de autopista, precio bastante economico, habitación amplia servicio de almuerzo bastante precario
Habitaciones muy sucias. Tuve que cambiar de habitación porque el aire acondicionado goteaba y no funcionaba bien. Definitivamente no volveré a alojarme aquí.
- only 10 minutes by car from French quarter - bus station near (30 minutes to French Quarter) - the boss/owner was extremely unfriendly (there were like 5-6 situations where he just snapped at us "Maaaaam my office is closed!" or "Maaaam this isnt a 24h reservation" etc. really extremely unfriendly, and we really didn't ask for anything special. (he was friendly to our male friends though so you might be fine if you're a guy ..) - Breakfast: Coffee (coffee only isn't breakfast, although it said online that breakfast was included) - apparently in a bad area (taxi driver said so), I wouldn't walk around when it's dark - for those with a car it's ok I guess but wouldn't stay more than 1-2 days it's really not a nice hotel
Friendly and attentive staff and a great value. Too far from the quarter and in a sketchy part of the city.
none I've never commented BEFORE,,,No pillow cases (covers) if u flushed the bowl ,it would leak...drapes were not hooked to the rod ...heater didn't heat...towels had black stains on them...2 stars is a joke, they mix no-smokers rooms ..The worst hotel ever...worth no stars .I LEFT A DAY EARLY. AND SHOULD BE COMPENSATED..
We loved how the staff was willing and eager to do what ever was needed to make anything wrong right. This was all go the staff, from the maintenance guy come to the front desk clerk, the manager, and the night manager, out of the way to make us feel comfortable and meet our needs They have two sections of the hotel. The normal side was over sold and they had to charge us to the week to week side that was not as nice as the nightly side. The key did not work. (Manager had to let us in to the room each time) the room did not have two sheets. (Had to ask for them) Room felt dirty/disgusting. Felt like a meth hotel. But we were very happy with service. (Pool not working also)
Nothing they over booked on purpose knowing it was jazz fest turned us away cused us AND then told us they would call n.o.p.d if WE didnt leave EVERY thing