Location , friendly staff. The valet service was prompt and professional.
Walking distance from cruise dock, concierge staff excellent, allowed early check in, assisted with all questions/concers Close to busy street, heard a little street noise late night/early morning.
Hotel staff at check-in and check-out, helpfulness of concierge and storage of our luggage after check-out before we left for the airport was excellent.
The concierge on arrival made us feel very welcome. Excellent service in Knights restaurant Our room did not smell very nice
Great Service. Prestige. The room was a little bit noisy of external noise during the night.
Nothing We booked this hotel for New Years Eve in Auckland. Besides being overpriced for the night in question, they charge ridiculous valet fees, put us in a handicap room with no bathtub, horrible view, and construction all around, put bacon on my Ceaser salad after I specifically said I was a vegetarian, brought the salad on filthy plates covered in chocolate from what I can only assume was the previous meal. Upon checkout no one even bothered to ask how my stay was. I asked for a manager and voiced my complaints. No attempt was made to remedy the situation.
Jacuzzi The meal was really expensive downstairs..
The pillows - all too low and no options.
I enjoyed Japanese TV show dinner is expensive and not so much delicious
very genuinely friendly but unintrusive service. The room was well appointed clean and comfortable and it was much quieter than other central city hotels i have stayed at. I thought the pool and spa area was very nice. I did not get the complimentary newspaper i requested at check in and the paper i received free at another event venue was cleared away by housekeeping before i had even read it. also hotel phone answering was rather slow
Great location so central to everything, great bed and bed linen The t.v is in a cupboard which limits the space in the room as the cupboard door is open for t v viewing. The standard of hotel we did expect a flat screen t v
The staff were friendly and helpful.
Very good location in the CBD. Hotel is way over-priced for what it is. You can book a better hotel with much better facilities for 1/2 the price.
Great staff, decor and food! The free breakfast was superb and the coffee decent. Enjoyed the soaking tub. The soaps were locally sourced and cruelty free and smelled wonderful. Coffee could be better but that's all!
The rooms are incredible. The bed is comfortable. Most of all, the staff is welcoming and accommodating. Great location to walk to the Wintergardens, sky tower, ferries, and amazing restaurants.
Fantastic apartment accommodation in a super downtown location Car parking was a lottery
The staff were always very pleasant and helpful The parking system could be a problem
fantastic room layout, view and kitchen was handy
very good staff
Great location and spacious apartments. Hardly recognised any Accor Gold benefits.
The staff were very helpful and our suite was roomy and confortable. Breakfast was good and the service excellent.
Buen hotel, relativamente cerca de una de las zonas de marcha de Auckland. Habitaciones espaciosas y cama confortable. Un inconveniente menor: la ducha no es movible. La gente con una determinada altura tendrá que agacharse para ducharse.
las vistas desde la cafeteria mientras desayunabamos falta soltura a algunos miembros de la recepcion
La "cama" fue muy buena para relajarme Muy inpersonal - Internet restringido or muy caro - television muy mala -
Bien ubicdo cómodo acceso a las atracciones de la ciudad. Recomendable Funcionamiento del sistema de aire frio calor.
La Ubicación Mobiliario muy rudimentario
Gran ubicación. El personal era muy servicial. Habitación pequeña y necesita una renovación.
Su excelente ubicación y calidad de servicios
Su ubicación Existen cargos hasta por hacer llamadas locales
Bien ubicado entre el centro y la zona portuaria. Desde el mismo se puede caminar hacia cualquier atraccion facilmente. No es fácil aparcar el coche ya que todo el aparcamiento publico está regulado. El hotel parece un poco antiguo
I stayed at this hotel for a conferencehts for 4 nig,the room was excellent in all respects with all the things I needed including kitchen and laundry facilities. It was quiet and odour free! Just what I asked for. The hotel is very close to Pricess wharf and those attractions but better value than the HIlton. Rooms with city views on the lower levels are in full view of a local taxi rank which was slightly off putting for a lone woman traveller however staff were helpful and offered a different room if I wished to move....in the end I got over it!
the locality and quality of the room
The staff helped organise a car, Very friendly. No Milk for coffee and tea so when you arrive late you are unable to have coffe or tea.
Close to Viaduct, we were attending the Boat Show. Close to restaurants. Easy to get to & from Airport shuttle bus Bed was very hard
The property is nicely situated for tours, restaurants and harbour. Shops are easily accessible. Noisy on Saturday nights. Windows could be double glazed to solve this.
Location next to marina in the Viaduct restuarant area was excellent,was a serviced unit but gave a choiceof eating places, walk to CBD with shuttle to Airport.
muy coneniente su situacion, tambien que tiene altura 15 pisos Esta muy sucio y hay dias que ni hacen la cama.es myu pequeño no hay armaario, no tienen platos ni nada para cocinar
Su Ubicacion es excelente, y el precio de lo mejor. La habitaciones son pequena pero confortable. Its location is excellent, and the price of the best. The rooms are small but comfortable. Me despertaron a las 6 de manana para que pagara la noche adicional. the desk woke up at 6 tomorrow to pay the extra night.
Ubicacion y precio
Su ubicación es perfecta para conocer el centro de Auckland. La relación calidad-precio inmejorable y aunque las habitaciones son pequeñas tienen todo lo necesario. El olor a frito que hay en la entrada por culpa de la cafetería que atraviesas antes de llegar a la recepción.
la localizacion, en pleno centro y cerca de todas las atracciones turisticas de la ciudad la limpieza era minima y el baño se embozaba continuamente; ademas era minusculo. Solo recomendaria el hotel si es para tiempo escaso
El precio Falta de placards, falta de aire acondicionado, sólo había un caloventor pequeño de mesa, en verano debe ser imposible permanecer
La disponibilidad de una pequeña cocina en el dormitorio que permite ahorrar. La buena predisposición de los empleados de recepción, aunque sólo hablan inglés.
La ubicacion dentro de la ciudad. La relacion precio/calidad. Y el concepto y diseño de las habitaciones, pequeñas y funcionales.
La atencion del personal Nunca he estado en una habitacion de un hotel por este precio tan deprimente, lavabo pesimo, espacio casi no cabia ni la cama, solo habia un pequeño lugar para colgar la ropa , un desastre
Su ubicacion bien centrica servicio de maleteros
Habitación espaciosa, con buenas vistas y muy bien situado La habitación olia a humedad y la colcha estaba bastante sucia. Problemas con los cargos en la tarjeta.
Food and beer at the hotel restaurant and pub is excellent. The location is great if you want to see the best of Auckland without much fuss and bother. The hotel is old and the room I was staying in had a stale smell. The room was also small but maybe to be expected given the price. The Internet only worked properly with IE on my laptop.
Location. Much too small. Very very small room and bath room. I was unable to stand up in the bathroom while brushing my teeth and applying makeup. My head hit the ceiling!
Having sex with the misses on the top bunk with the windows open, looking out over the city. Small room, small bath room and the beds sucked.
i enjoyed staying there because it was very central and had very helpful staff
It seems like a lively hostel, with a nice bar and free meals included in the price. The room was quite and was ensuite, which made the room a good value for money. The double bed in the budget double room could have been bigger for 2 people.
Hostel was nice and clean, staff were very friendly On arrival they could not find my booking either under my name or my friends name. They soon found a room for us, but I would not like this to happen in high season!
Location is excellent and the desk staff were very friendly The Disco music from the Nomad's Bar was very very loud even four floors above and played into the night. None of the microwaves in the kitchen and one stove didn't work at all. Of the two stoves that worked one could only be turned on high. Cleaning staff slammed doors and banged carts into room doors at all hours.