Mercure Hanoi La Gare

Ventajas: I thought that the Staff provided exceptional customer service the whole time during our stay. Nothing was too much trouble for them.Their genuine politeness and concern for our wellbeing is a credit ...

Desventajas: Probably my only minor criticism was our our bathroom tap was hard to turn on, but I didn't report it to them.

Ventajas: Food

Desventajas: -

Ventajas: Staff were very attentive and extremely helpful with booking tours etc. This was an excellent hotel and would definitely stay again.

Desventajas: Nothing.

Ventajas: good location, cleanliness, staff are professional and helpful

Desventajas: Most of the taxi got lost because the hotel is quite new and the sign is not quite clear

Ventajas: Bed was very comfortable. Reception very air conditioned which was much needed in the heat. Everything worked fine in the room; TV, A/C, great shower.

Desventajas: Can't think of anything - we thoroughly enjoyed our stay and would book again.

Ventajas: La ubicación es muy buena, está en el centro. El personal es muy amable.