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Trips
Royal Solaris Cancun

Royal Solaris Cancun

8,2
Excelente

Basado en 3.298 comentarios
 
Boulevard Kukulcan Km 20.5, Lote 64, 77500 Cancún, Quintana Roo, México
  +52 998 848 8400
Royal Solaris Cancun - Cancún, Quintana Roo, México
vie. 17/8
sáb. 18/8
Comparar KAYAK con |
AMOMA.com $88.344
Cancelon $95.439
TripAdvisor $95.745
AMOMA.com
por noche
Cancelon
por noche
TripAdvisor
por noche

Habitaciones

vie. 17/8
sáb. 18/8

Habitaciones estándar

$95.439+

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Tipo de cama
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Precio base por noche
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$133.118 por noche
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$166.263 por noche
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$95.439 por noche
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$95.745 por noche

Habitaciones dobles

$136.968+

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Tipo de cama
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Precio base por noche
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Sin datos
$136.968 por noche

Habitaciones deluxe

$123.956+

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Tipo de cama
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Precio base por noche
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Sin datos
$123.956 por noche
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$123.963 por noche
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$129.727 por noche
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$134.043 por noche
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$139.029 por noche
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$147.227 por noche
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$151.011 por noche
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$152.520 por noche
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$152.593 por noche
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$155.585 por noche
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$157.766 por noche
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$158.205 por noche
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$159.574 por noche
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$159.574 por noche
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$160.126 por noche
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$169.727 por noche
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$172.872 por noche
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$172.872 por noche
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$176.416 por noche
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$182.979 por noche
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$242.547 por noche

Opiniones

valoración de viajeros

219
80
26
4
0

época del año

Tipo de viajero

Ver opiniones que mencionan

+
  • excelente
    feb. 2018
    10,0

    My favorite all inclusive.

    I haven’t been to many all inclusive but this one was awesome. And the staff was extremely friendly and the place was super clean!

    The sea gulls were a bit annoying. That’s all I can really find at the moment, the place was perfect.

  • excelente
    ene. 2017
    10,0

    60 birthday for husband

    They upgraded us to the Caribe they own next door, we had a ocean view, quieter pool than royal Solaris, some meals were very Good others were just ok, resort beautiful and well kept, staff very attentive, even more so when you tipped them, everyone very friendly, if I went again I would stay at the caribe again. W made lots of friends with the staff and some other travelers. The resort had all types of people including families. Also important we could get a chair on beach or at the pool.

    The food sometimes was just ok, but that happens when you have buffets.

  • bueno
    dic. 2016
    6,8

    Good hotel if you're on a budget

    Convenience of meals which are abundant and available 24/7 Staff are very friendly Great view and location Great kids club and pool - highly recommended if you have kids Convenient taxi service from hotel

    Many dishes were not great; they are acceptable but not something to rave about. Very busy hotel; not for those wanting a quiet getaway Hotel activities are too loud especially in the lobby at night Only two sets of elevators in entire building; not enough for the capacity of guests of building Always long lines at front desk; they need to add more staff during checkout time.

  • excelente
    nov. 2016
    10,0

    Fantastic Stay

    The food was excellent. My favorite part was the pool and the swim up bar. They have water volleyball and water basketball. There is always some sort of game going on at the pool area. The staff was wonderful. The rooms were cleaned thoroughly every day. Easy bus ride to the night clubs for 50 cents. All in all I felt that this was the perfect resort for a group of friends (we are in our mid 20s), couples, or families.

    The buffet could have more variety each day.

  • aceptable
    jul. 2016
    5,4

    Podía oír todo lo que pasa en la habitación de al lado. Las habitaciones olían a olor de perfume muy fuerte. La mujer en el mostrador de recepción era grosera. No tienen el mejor servicio de atención al cliente, pero está bien para el precio.

  • excelente
    jul. 2016
    8,2

    El personal era excelente. Todos fueron muy profesionales, amables y educados. Nuestra habitación estaba muy limpia, la comida era deliciosa.

    No me gustó el hecho de que internet costaba $17 por noche. Se suponía que era gratis. Todo el mundo en todas partes quería/pedía consejos.

  • excelente
    jun. 2016
    10,0

    La amabilidad del personal

    Tuve que marcar 2 veces a recepción para que limpiaran mi habitación.

  • excelente
    mar. 2016
    8,8

    Would stay again

    The beach, the pool, the breakfast and dinner buffet. (The food was well above average and quite good at times). Great poolside drink service from Roberto, our waiter on more than one day. Our beach front room was a bit bare (furniture wise) but it was clean and roomy. Cleaning staff did a great job. Bus stop right out front will get you to center of nightlife (about a five minute ride) for under a dollar. It's location away from the center made the beach that much better and less crowded. We had a great stay.

    Time share push after check in. Just insist that you want to go right up to your room and dodge this (they were not aggressive when we did this).

  • excelente
    feb. 2016
    9,1

    Short Stay

    The hotel staff were the best of numerous resorts we have stayed at. Very helpful, pleasant and professional. Our room was clean and very comfortable. The beach was clean and well groomed. The pools were beautiful. The best lunch was the pizza oven, serving up made to order pizzas!

    It is a bit dated in the lobby. The food is what I would consider average. If I book another all-inclusive in Cancun , I would look elsewhere because of the food. We usually go for more than a week and I don't think we would enjoy the dining experience here for that long.

  • bueno
    ene. 2016
    7,7

    Easy. Everything was close together. Staff was nice.

    The facilities are dated. Towels were a dingy brown green color. Restaurants were never consistently open. People come to Mexico for Mexican food and the Mexican restaurant was closed most days we were there.

  • excelente
    may. 2015
    10,0

    All good , but they need to include Internet

    The staff was good the lady manager Ava was very good too

    They need to include the Internet

  • mediocre
    mar. 2015
    4,0

    Disheartening / I owe my wife a better honeymoon

    Royal Solaris is a fairly inexpensive all inclusive with decent sea views. Multiple choices in places to eat. Some of the wait staff actually made an effort to make our honeymoon enjoyable. A waiter by the name of Mibsam was the friendliest individual on staff by far. The members working the front desk were always very helpful as well.

    I've stayed at two other resorts in Cancun and a third in Cozumel. All of which were competively priced with this one and offered equivalent all inclusive packages. All had nicer rooms, higher quality finishes to give a luxury feel, and professional staff. 1. The Rooms The first room my wife and I experienced was less than ideal. The ceiling was so short we both could reach up and touch the ceiling. All bathrooms lacked ventilation so mold and paint bubbling should be expected. The first room's bathroom had a curious layout with lights hanging out of the socket. It was fixed shortly thereafter, but if I had kids I would not have accepted the room. Exposed electrical surfaces in a wet space with no ventilation is a disaster waiting to happen. We payed to upgrade our room to the jacuzzi room which looked much more like a normal hotel room. The bathroom still didn't have any ventilation. in addition, the tile work wasn't very impressive. The finishes looked very sloppy and didn't seem to have a luxury feel. Get what you pay for... 2. Staff aforementioned are the staff that were very helpful and good at their jobs. What I was concerned about is that very few people were concerned about making our honeymoon special. Bartenders were always very nice, maybe a little too nice.. There were numerous spring breakers and Its always okay to let lose. There needs to be more discretion as to when to cut somebody off. Every day there was someone being wheelchaired out. Alcohol poisoning got pretty serious for some of these guys and could have easily been taken care of. ive spent spring break with my buddies before down in a different resort and not only were the rooms and facilities much nicer, the staff were willing to look out for you and help you out.... They were so far gone they couldn't tell the difference between water and tequila. much of the staff seemed to be more concerned about helping/ serving the spring breakers over the families. numerous families found it difficult to sleep at night with spring breakers coming around at night being extremely boisterous. I woke up every night from the noise. Solution that other resorts use... Escort them back to their rooms. 3. Restuarants Always had decent food. Also had plenty of seating with nice views of the sea. However, half the time the waiter would forget our drinks or take a long time to get our drinks. One day I finished my entire meal before getting our drinks. in this case it really depends on your waiter. There are some really good ones and some that don't seem to care.

  • excelente
    dic. 2014
    9,4

    ¡Excelente, excelente! ¡La pasamos de maravilla!

    Para empezar, la comida fue excelente, el servicio, extraordinario; desde que se entra en el hotel, el personal es increíble y las piscinas y club de niños también. Muy seguro para una familia con niños. Los camareros saben de bebidas y son muy agradables. El restaurante es delicioso con comidas de cinco tiempos. Nos sentimos como en casa. Sin duda me alojaría en el Grand Solaris otra vez. Aprobado por su comida, limpieza, el personal, y en general, el ambiente. Los espectáculos fueron una maravilla. Echo de menos estar allí, ¡y a mis hijos les encantó! Si quieres pasar unas buenas vacaciones y tiempo para relajarte y luego tener maravillosos recuerdos, así como disfrutar de las hermosas playas y vistas hospédate en los Grans Solaris! Realmente experimentamos "la pasión" que caracteriza a Solaris!! (:

    Lo único es que tienen que añadir cubiertas a los WC del resort; las almohadas un poco duras.

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Acerca del hotel

Servicios

Estacionamiento
Traslado al aeropuerto
Wifi gratis
Piscina
Admite mascotas
Spa

8,2 Excelente

Basado en 3.298 comentarios

8,6

Servicio

8,4

Ubicación

4,6

Comodidad

3,3

Internet

Información útil

  • Habitaciones limpias
  • El personal de recreación es amable

Check-in

15:00

Check-out

11:00

Cancelación/prepago

Las políticas pueden variar según el tipo de habitación y proveedor.

Servicios

Gimnasio
Cajero automático/banco
Centro de negocios
Autos de alquiler
Internet
Wifi
Tienda de regalos
Servicios de lavandería/tintorería
Instalaciones para reuniones
Spa
Piscina (descubierta)
Restaurante
Bar / sala de estar
Salón de belleza
Salida exprés
Aire acondicionado
Recepción 24 horas
Caja de seguridad
Estacionamiento gratuito
Parque infantil
Espacio de almacenamiento
Habitaciones para no fumadores disponibles
Acceso a la playa
Terraza/patio
Ascensor
Apto para niños
Servicio de conserjería
Lavandería
Servicio de habitaciones
Piscina (para niños)
Secadora de pelo
Cafetería
Niñeras/servicio para niños (con cargos)
No se permiten mascotas
Áreas designadas para fumadores
Vapor
Valet parking gratuito
Servicio de Bodas

Fotos

Royal Solaris Cancun - Cancún - Balcón Balcony (1)
Royal Solaris Cancun - Cancún - Bar Bar (1)
Royal Solaris Cancun - Cancún - Baño Bathroom (1)
Royal Solaris Cancun - Cancún - Playa Beach (2)
Royal Solaris Cancun - Cancún - Baño Bathroom (1)
Royal Solaris Cancun - Cancún - Playa Beach (2)
Royal Solaris Cancun - Cancún - Habitación Bedroom (3)
Royal Solaris Cancun - Cancún - Centro de negocios Proporcionado por Hotels.com Business centre (1)
Royal Solaris Cancun - Cancún - Gym Gym (2)
Royal Solaris Cancun - Cancún Hotel amenity (4)
Royal Solaris Cancun - Cancún - Lobby Lobby (1)
Royal Solaris Cancun - Cancún - Vista del exterior Outdoors (2)
Royal Solaris Cancun - Cancún - Restaurante Restaurant (5)
Royal Solaris Cancun - Cancún - Servicio de la habitación Room amenity (1)
Royal Solaris Cancun - Cancún - Spa Spa (1)
Todas las fotos (35)
Room amenity (1)
Spa (1)
Restaurant (5)
Pool (3)
Business centre (1)
Balcony (1)
Bedroom (3)
Building (4)
Bar (1)
Lobby (1)
Outdoors (2)
Beach (2)
Buffet (1)
Gym (2)
Conference (2)
Bathroom (1)
Hotel amenity (4)
Todas las fotos (35)

Ubicación

Sitios de interés populares

  • Playa Delfines 1,3 km
  • El Rey Zona Arqueológica 1,3 km
  • Museo Maya de Cancun 2,5 km
  • Wet'n Wild Cancún 4,4 km
  • Kukulcan Plaza 6,1 km
  • Playa Marlin 6,3 km

Hoteles cercanos

8,3 Excelente (1.283 opiniones)
 0,13 km
$117.022+
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