
Información sobre Brussels Airlines
Código IATA | SN |
---|---|
Rutas | 253 |
Ruta principal | Berlín-Tegel a Bruselas Bruxelles-National |
Aeropuertos en los que opera | 99 |
Aeropuerto principal | Bruselas Bruxelles-National |
Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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2,0
Arrogant crew
Desventajas: Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins.
opinión proveniente de -
10,0
Ventajas: no remarks. everything fine for a short flight
opinión proveniente de -
4,0
Ventajas: Very efficient.
Desventajas: Better airflow in cabin, letting you know about meals before getting to plane.
opinión proveniente de -
2,0
The worst flight in 40 years of traveling
Ventajas: Nothing
Desventajas: Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections.
opinión proveniente de -
8,0
Ventajas: Smooth flying so got some sleep
Desventajas: Clearer back-to-front boarding process
opinión proveniente de -
5,5
Ventajas: The crew reacted good to the change of plane
Desventajas: Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience
opinión proveniente de -
5,0
Desventajas: I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics.
opinión proveniente de -
9,3
Ventajas: The crew was amazing!
Desventajas: Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed.
opinión proveniente de -
8,0
Ventajas: I liked the (free) upgrade to Premium Economy.
Desventajas: Food was ok but I recommend including a small salad with dinner.
opinión proveniente de -
10,0
Ventajas: Punctuality and professionalisms were at the best
Desventajas: All ok
opinión proveniente de -
4,4
Ventajas: The crew wasn’t very friendly and there’s very little legroom.
opinión proveniente de -
8,0
Desventajas: Delay of 40 minutes
opinión proveniente de -
7,5
Desventajas: Not being able to choose my seat on a 500€ return flight is a joke.
opinión proveniente de -
9,0
Ventajas: Everything was good except the long layover
Desventajas: Shorter layover
opinión proveniente de -
3,3
Desventajas: This airline is borderline budget airline even in business class.
opinión proveniente de -
10,0
Ventajas: Loved everything! Including the food.
Desventajas: I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find
opinión proveniente de -
8,0
Ventajas: El viaje. El despegue y el aterrizaje ni se han sentido.
Desventajas: La puntualidad.
opinión proveniente de -
10,0
Ventajas: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience
opinión proveniente de -
4,4
Ventajas: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.
Desventajas: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off
opinión proveniente de -
4,0
Ventajas: Good seats
Desventajas: Boarding process and Entertainment options. Availability of Snacks would also been good
opinión proveniente de -
8,6
Ventajas: Flight attendants were nice
Desventajas: Food quality
opinión proveniente de -
10,0
Ventajas: All seats were very comfortable and spots where I can view everything and crew were awesome.
Desventajas: Local travelers should be offered even water.
opinión proveniente de -
9,6
Desventajas: The Florence Airport has difficulty with baggage. Had to wait for over an hour.
opinión proveniente de -
5,0
Ventajas: Got us there safely
Desventajas: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.
opinión proveniente de -
10,0
Ventajas: Great crew n comfort.
opinión proveniente de -
10,0
Desventajas: Rest rooms were clean, food was adorable, good coffee, no complaints.
opinión proveniente de -
6,4
Ventajas: The flight crew were amazing and had lovely gifts for our daughter
Desventajas: the flight was late and no food or drinks were available without paying rather high prices
opinión proveniente de -
6,6
Ventajas: Pretty much nothing
Desventajas: A sealed blanket and a better customer service
opinión proveniente de -
6,6
Desventajas: The app and trying to find boarding details prior.
opinión proveniente de -
2,5
Desventajas: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.
opinión proveniente de -
6,0
Ventajas: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.
Desventajas: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.
opinión proveniente de -
10,0
Ventajas: service and timing were great
opinión proveniente de -
10,0
Ventajas: Yes
opinión proveniente de -
4,0
Desventajas: Don’t loose the luggage
opinión proveniente de -
0,0
Desventajas: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy
opinión proveniente de -
4,4
Desventajas: Free coffee
opinión proveniente de -
4,4
Ventajas: too crowded , not organised enough
Desventajas: organisation
opinión proveniente de -
8,0
Ventajas: All in time
opinión proveniente de -
8,0
Ventajas: Brussels airport clearance was quite efficient
Desventajas: Better instructions at the airport
opinión proveniente de -
9,6
Desventajas: The entertainment choices needs updates and more varieties I believe.
opinión proveniente de -
9,6
Ventajas: Yes
Desventajas: Maybe the entertainment choices
opinión proveniente de -
6,6
Ventajas: Seats were comfortable. Entertainment system stopped working part way through
Desventajas: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.
opinión proveniente de -
10,0
Ventajas: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.
opinión proveniente de -
10,0
Ventajas: Crew and food
opinión proveniente de -
4,5
Ventajas: Crew was friendly.
Desventajas: No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.
opinión proveniente de -
8,3
Ventajas: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).
Desventajas: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.
opinión proveniente de -
9,3
Ventajas: The seat was quite comfortable, the crew was great, and the food was actually pretty good.
Desventajas: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.
opinión proveniente de -
8,5
Desventajas: At least give a glass of water.
opinión proveniente de -
7,0
Ventajas: Seats were comfortable. The crews were helpful.
Desventajas: Cleaner bathroom on the plane.
opinión proveniente de -
9,3
Ventajas: Brussels Airlines crew
opinión proveniente de -
2,6
Terrible organization and lack of efficiency at the airport - everythi
Desventajas: Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.
opinión proveniente de -
5,0
Desventajas: Boarding was awful
opinión proveniente de -
5,5
Ventajas: The crew was nice. The seats were ok.
Desventajas: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.
opinión proveniente de -
4,0
Ventajas: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.
Desventajas: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.
opinión proveniente de -
6,0
Ventajas: Friendly crew. Great phone support.
Desventajas: Online check-in was very messy - not available. After contacting the phone support, it was possible.
opinión proveniente de -
6,3
Ventajas: One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again.
Desventajas: Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,
opinión proveniente de -
2,0
Desventajas: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.
opinión proveniente de -
3,6
Ventajas: Crew was okay.
Desventajas: That your airline commit to schedules.
opinión proveniente de -
2,3
Ventajas: Get down
Desventajas: Everything and the crew more friendly.
opinión proveniente de -
4,0
Desventajas: 30 min delay !
opinión proveniente de
-
10,0
Ventajas: no remarks. everything fine for a short flight
opinión proveniente de -
9,3
Ventajas: The crew was amazing!
Desventajas: Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed.
opinión proveniente de -
10,0
Ventajas: Punctuality and professionalisms were at the best
Desventajas: All ok
opinión proveniente de -
9,0
Ventajas: Everything was good except the long layover
Desventajas: Shorter layover
opinión proveniente de -
10,0
Ventajas: Loved everything! Including the food.
Desventajas: I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find
opinión proveniente de -
10,0
Ventajas: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience
opinión proveniente de -
8,6
Ventajas: Flight attendants were nice
Desventajas: Food quality
opinión proveniente de -
10,0
Ventajas: All seats were very comfortable and spots where I can view everything and crew were awesome.
Desventajas: Local travelers should be offered even water.
opinión proveniente de -
9,6
Desventajas: The Florence Airport has difficulty with baggage. Had to wait for over an hour.
opinión proveniente de -
10,0
Ventajas: Great crew n comfort.
opinión proveniente de -
10,0
Desventajas: Rest rooms were clean, food was adorable, good coffee, no complaints.
opinión proveniente de -
10,0
Ventajas: service and timing were great
opinión proveniente de -
10,0
Ventajas: Yes
opinión proveniente de -
9,6
Desventajas: The entertainment choices needs updates and more varieties I believe.
opinión proveniente de -
9,6
Ventajas: Yes
Desventajas: Maybe the entertainment choices
opinión proveniente de -
10,0
Ventajas: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.
opinión proveniente de -
10,0
Ventajas: Crew and food
opinión proveniente de -
9,3
Ventajas: The seat was quite comfortable, the crew was great, and the food was actually pretty good.
Desventajas: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.
opinión proveniente de -
8,5
Desventajas: At least give a glass of water.
opinión proveniente de -
9,3
Ventajas: Brussels Airlines crew
opinión proveniente de
-
8,0
Ventajas: Smooth flying so got some sleep
Desventajas: Clearer back-to-front boarding process
opinión proveniente de -
8,0
Ventajas: I liked the (free) upgrade to Premium Economy.
Desventajas: Food was ok but I recommend including a small salad with dinner.
opinión proveniente de -
8,0
Desventajas: Delay of 40 minutes
opinión proveniente de -
7,5
Desventajas: Not being able to choose my seat on a 500€ return flight is a joke.
opinión proveniente de -
8,0
Ventajas: El viaje. El despegue y el aterrizaje ni se han sentido.
Desventajas: La puntualidad.
opinión proveniente de -
6,6
Ventajas: Pretty much nothing
Desventajas: A sealed blanket and a better customer service
opinión proveniente de -
6,6
Desventajas: The app and trying to find boarding details prior.
opinión proveniente de -
8,0
Ventajas: All in time
opinión proveniente de -
8,0
Ventajas: Brussels airport clearance was quite efficient
Desventajas: Better instructions at the airport
opinión proveniente de -
6,6
Ventajas: Seats were comfortable. Entertainment system stopped working part way through
Desventajas: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.
opinión proveniente de -
8,3
Ventajas: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).
Desventajas: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.
opinión proveniente de -
7,0
Ventajas: Seats were comfortable. The crews were helpful.
Desventajas: Cleaner bathroom on the plane.
opinión proveniente de
-
2,0
Arrogant crew
Desventajas: Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins.
opinión proveniente de -
4,0
Ventajas: Very efficient.
Desventajas: Better airflow in cabin, letting you know about meals before getting to plane.
opinión proveniente de -
2,0
The worst flight in 40 years of traveling
Ventajas: Nothing
Desventajas: Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections.
opinión proveniente de -
5,5
Ventajas: The crew reacted good to the change of plane
Desventajas: Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience
opinión proveniente de -
5,0
Desventajas: I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics.
opinión proveniente de -
4,4
Ventajas: The crew wasn’t very friendly and there’s very little legroom.
opinión proveniente de -
3,3
Desventajas: This airline is borderline budget airline even in business class.
opinión proveniente de -
4,4
Ventajas: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.
Desventajas: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off
opinión proveniente de -
4,0
Ventajas: Good seats
Desventajas: Boarding process and Entertainment options. Availability of Snacks would also been good
opinión proveniente de -
5,0
Ventajas: Got us there safely
Desventajas: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.
opinión proveniente de -
6,4
Ventajas: The flight crew were amazing and had lovely gifts for our daughter
Desventajas: the flight was late and no food or drinks were available without paying rather high prices
opinión proveniente de -
2,5
Desventajas: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.
opinión proveniente de -
6,0
Ventajas: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.
Desventajas: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.
opinión proveniente de -
4,0
Desventajas: Don’t loose the luggage
opinión proveniente de -
0,0
Desventajas: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy
opinión proveniente de -
4,4
Desventajas: Free coffee
opinión proveniente de -
4,4
Ventajas: too crowded , not organised enough
Desventajas: organisation
opinión proveniente de -
4,5
Ventajas: Crew was friendly.
Desventajas: No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.
opinión proveniente de -
2,6
Terrible organization and lack of efficiency at the airport - everythi
Desventajas: Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.
opinión proveniente de -
5,0
Desventajas: Boarding was awful
opinión proveniente de -
5,5
Ventajas: The crew was nice. The seats were ok.
Desventajas: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.
opinión proveniente de -
4,0
Ventajas: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.
Desventajas: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.
opinión proveniente de -
6,0
Ventajas: Friendly crew. Great phone support.
Desventajas: Online check-in was very messy - not available. After contacting the phone support, it was possible.
opinión proveniente de -
6,3
Ventajas: One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again.
Desventajas: Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,
opinión proveniente de -
2,0
Desventajas: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.
opinión proveniente de -
3,6
Ventajas: Crew was okay.
Desventajas: That your airline commit to schedules.
opinión proveniente de -
2,3
Ventajas: Get down
Desventajas: Everything and the crew more friendly.
opinión proveniente de -
4,0
Desventajas: 30 min delay !
opinión proveniente de
Estado del vuelo
Mapa de rutas de Brussels Airlines
Rutas populares
Principales aeropuertos en los que opera Brussels Airlines
- Aeropuerto Bruselas Bruxelles-National (BRU)
- Aeropuerto Aeropuerto Internacional de Ginebra (GVA)
- Aeropuerto Berlín-Tegel (TXL)
- Aeropuerto Roma-Fiumicino (FCO)
- Aeropuerto Londres-Heathrow (LHR)
- Aeropuerto Madrid Adolfo Suárez Madrid-Barajas (MAD)
- Aeropuerto Copenhague-Kastrup (CPH)
- Aeropuerto Estocolmo-Bromma (BMA)
- Aeropuerto Viena-Schwechat (VIE)
- Aeropuerto Budapest-Ferenc Liszt (BUD)
- Aeropuerto Lyon-Saint Exupéry (LYS)
- Aeropuerto Milán-Linate (LIN)
- Aeropuerto Hamburgo (HAM)
- Aeropuerto Barcelona-El Prat (BCN)
- Aeropuerto Toulouse-Blagnac (TLS)
Información de contacto de Brussels Airlines
- SN Código IATA
- +32 2 723 2362 Llamar
- brusselsairlines.com Visita