Valoraciones de viajeros
Opinión general
8,1
Excelente
Basado en 409 opiniones
Abordaje
8,4
Confort
8,3
Tripulación
8,4
Entretenimiento
7,5
Comida
8,0
Encuentra vuelos baratos en Azerbaijan Airlines
Ida y vuelta
Económica
Información sobre Azerbaijan Airlines
| Código IATA | J2 |
|---|---|
| Rutas | 10 |
| Ruta principal | Bakú Heydar Aliyev a Londres-Heathrow |
| Aeropuertos en los que opera | 8 |
| Aeropuerto principal | Bakú Heydar Aliyev |
Comentarios recientes
Puntuación de viajeros
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8,6
Desventajas: Better food, but that is with all airlines :)
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7,6
Ventajas: seat was quite comfortable
Desventajas: it would be better if they have and give a blanket to passengers when some of them need
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7,3
Ventajas: the crew was respectful
Desventajas: the seats could be more comfortable
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4,6
Desventajas: Staff was so rude
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6,4
Ventajas: Plane seemed to be brand new
Desventajas: The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat.
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10,0
Ventajas: The crew was very friendly and helpful.. and I really enjoyed the food..it was delish.Thanks, AZAL.
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10,0
Desventajas: Very good
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10,0
Great
Ventajas: All good
Desventajas: Visa delays in the airport , should be appliend online and take it before leaving
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8,0
Ventajas: Comfortable seats. On time departure Good service Friendly crew
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8,0
Ventajas: Comfortable seats. On time departure Good service Friendly crew
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3,3
Bad cuatomer service
Ventajas: I liked the food and the price of my tivket
Desventajas: Always delay. Lack of ability to speak english. Treating customer differently. 3/4 of my flights had delays. Unconfortable leather seats. 1-800 and IVR has issues and ppl behind the phone dont speak english. Thr rep. In moscow couldnt peint my destination itenary. Just unorganize. I will try not to use this airline again.
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5,0
Ok travel
Ventajas: The food
Desventajas: Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language
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8,0
They used to have much better food
Ventajas: Everything else, exept food
Desventajas: Food
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8,3
Ventajas: Crew
Desventajas: Food
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3,0
Desventajas: we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever.
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2,0
Desventajas: i want to change ticket date no body reply
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10,0
It was pretty good
Ventajas: The flight was on time good food good staff
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10,0
Ventajas: Good good on time all went pretty good
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5,3
Desventajas: I HADE BUSINESS CLASS TICKETS I GT ECONOMIC FOOD ON ALL FLIGHTS
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8,0
Ventajas: Aside from the review below, the rest of the crew members were plesant and helpful, and the aircraft comfortable.
Desventajas: There was a family with 11 children on my flight. For some reason they didn't all have seats together, and as there was an entire empty row (in the same economy class as their original seats) the mom of the family took the liberty of sitting in it with her and her small children. The crew was extremely rude about this and demanded they move, even as the mother was almost in tears explaining how her 3 year old and 5 year old cannot sit alone. I was highly disappointed in above crew members.
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9,3
Ventajas: The comfort in business class is wonderful, plenty of room, pretty good food, and an overall pleasant experience.
Desventajas: To say I didn't like the crew would be in accurate. I did like them, though there was a feeling warmth and welcoming that was missing from their demeanor. It may be cultural. While the food was pretty good, there's room for improvement.
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10,0
Ventajas: The service was impeccable and I was treated like the Queen that I am.
Desventajas: Everything was excellent.
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9,6
Highly recommended
Ventajas: Big planeqq
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9,6
Highly recommended
Ventajas: Big brain lot of space
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8,0
Ventajas: good
Desventajas: na
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3,0
Loud and crowded. Can't reserve seats
Ventajas: That I was moved to emergency exit
Desventajas: That I could not reserve a seat at any point before check in, that they couldn't change my seat on the connecting flight, that people were very loud and changed places on their own.
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5,0
Got food poisoning
Desventajas: Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible
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4,0
Ventajas: I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home
Desventajas: I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever.
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10,0
Ventajas: Food, customer service, on time
Desventajas: Legroom
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10,0
The best
Ventajas: Azerbaijan Airlines was one of the best flights I gave taken. Comfortable, they feed you 4 different times and the airline staff is the best.
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10,0
The best
Ventajas: Azerbaijan Airlines was the best. It was comfortable and the staff amazing.
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3,0
Desventajas: this is fucking stupid Company when i already checked in closed in gate in front of my face
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6,0
Good overall
Ventajas: The cost and straight through flight is great
Desventajas: The movie selection is very limited and there are no pillows.
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5,6
Okay 5.0
Ventajas: Food was acceptable, drinks were on a stringent basis. Waited for the Flight attendant to give me another round of drink.
Desventajas: Never seen Flight attendants so lazy in my flying experience.
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9,3
Desventajas: Small movie selection overall for English speakers. Only around 20 movies available with various genres
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10,0
Ventajas: I slept the entire way back
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10,0
Very good airline, much better than far more expensive ones...
Ventajas: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
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10,0
Very good airline, much better than far more expensive ones...
Ventajas: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
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10,0
The entire experience was excellent
Ventajas: From check in at Kennedy to our arrival at Ben Gurion The entire experience was excellent. Flight was friendly and very helpful. The equipment was well maintained and clean. The kosher food was amazing! The airport in Baku was amazing!
Desventajas: I did not like I loved the entire experience.
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10,0
Good experience
Ventajas: Very appreciative of the professionalism of the. Crew. Would recommend ordering vegetarian meal
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5,6
Ventajas: The flight was werry nice
Desventajas: The boarding was a little unconftible
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6,3
There was a sick passenger kid who cried 11 hours
Ventajas: There was a sick passenger kid who cried 11 hours straight From ny to Azerbaijan. Please compensate me. Thank you
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5,6
Old plane
Ventajas: Crew was very nice but was overworked. Took close to an hour for food service. There was no sound from the arm system. Started with some music then it stop. Seat felt like it needed replacement. Sagged in middle.
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4,6
Unhelpful Crew
Ventajas: The flight was pretty smooth.
Desventajas: The crew was not very helpful or communicative, despite my trying over and over again to ask them for help when my husband was sick.
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3,6
Uncomfortable Flight
Ventajas: The flight back was relatively smooth.
Desventajas: The plane was very tight and uncomfortable. Also, this is a long enough flight that there should be some level of entertainment.
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2,0
Annoying staff
Ventajas: They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative.
Desventajas: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
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2,0
Desventajas: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
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7,3
Good
Ventajas: Timely
Desventajas: None
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5,0
No individual entertainment
Ventajas: Azal does not have individual entertainment which is a big minus. Other than that , everything is good.
Desventajas: Above.
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10,0
Ventajas: friendly staff, well organized
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4,6
Seems like one of the greediest airlines on the pl
Ventajas: Not much
Desventajas: $30 charge per luggage piece even on international flights which is outrageous! To top it off, flight attendants can't lose that chronic constipation expression of their faces after boarding is complete... Loosen up guys, it's basic customer service to try to smile once in a while!
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6,0
No entertainment for 12 hours flight!
Ventajas: The food is pretty good
Desventajas: The entertainment system didn't work the entire flight. The window shade didn't work either, so the first few hours we had the sun right in our eyes
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10,0
Desventajas: Nais
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10,0
Desventajas: Nais
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8,0
It is time to enter 21st century
Ventajas: Everything was fine except the Entertainment. It is a 21st century and its time to implement a personal entertainment for each passenger.
Desventajas: No personal entertainment.
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4,6
Ventajas: 정확한 출발시간. 저렴한 가격.
Desventajas: 보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨.
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8,0
Good will fly again
Ventajas: every thing was good
Desventajas: nothing
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8,0
Its a good flight
Ventajas: Every thing was good, in flight entertainment had surprisingly better content
Desventajas: nothing
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10,0
Ventajas: Lots of food, modern comfortable plane, very friendly and helpful flight crew.
Desventajas: The two girls sitting next to me were talking whole way in very annoying voices.
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8,0
Plenty of room on flight.
Ventajas: Crew good, enough room to sleep if necessary. Breakfast good......for an airline! Charge of $30 per luggage is unwarranted.
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Estado del vuelo
Mapa de rutas de Azerbaijan Airlines
Principales aeropuertos en los que opera Azerbaijan Airlines
Información de contacto de Azerbaijan Airlines
- J2 Código IATA
- +994 12 598 88 80 Llamar
- azal.az Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.