Encuentra vuelos baratos de Santiago de Chile a Río de Janeiro Santos Dumont

Desventajas: Terrible airline and airport system... the boarding system is a disaster... after waiting in line for so long they send you to different counters to pay for bags... on top of that they didn’t check in one of the 6 in my group by the attendant’s mistake and they closed the flight in us...there is a bussing system that “takes you to the plane” and when we finally made it to our gate the bus made their last of the 2 trips to the plane. So we lost our flight to Cusco and ruined our entire first day of touring in Cusco..... your system or multiple check in/ cashier/customer service counters is a disaster and it makes zero sense. I will NOT fly latam again.

Ventajas: Super friendly crew and great seats.

Ventajas: The middle seat empty AMAZING!

Desventajas: Bigger glass for wine !

Ventajas: Entertainment

Desventajas: You misled people not telling I have to pay for luggage

Ventajas: The middle seat empty AMAZING!

Desventajas: Bigger glass for wine !

Ventajas: Helpful crews

Desventajas: self-serve bag drop to speed up the bag drop process

Ventajas: Amazing crew. Speedy boarding even having to board a bus to the airplane.

Desventajas: Mini sandwiches could be served.

Ventajas: seat was comfortable

Desventajas: On a long flight, lack of drinking water during the flight, need to improve on this. Lack of communication needs to be improved

Desventajas: They got our bag out of the plane and then lost it, had no earphones whatsoever.

Ventajas: Plane was fine.

Desventajas: Awful baggage experience. Forced to check my carry-on and pay an absurd fee even tho (1) it is sized for the overhead bin, (2) the plane bins were well-sized, and (3) there were few passengers on board. Time and money wasted.

Ventajas: Super friendly crew and great seats.

Desventajas: There was a fee to carry 2 normal size bags.. This was not disclosed in ur website and i will file a complaint

Ventajas: El abordaje muy fácil y rápido

Desventajas: Seats looked older generation and configuration not great

Ventajas: Free flight change.

Desventajas: Meal selection was average.

Ventajas: Crew cordiality

Desventajas: Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies.

Desventajas: They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight.

Ventajas: Mediocre flight and service

Desventajas: Check-in was terrible, boarding also very disorganized. Crew on board was ok; very few flight attendants spoke English.

Ventajas: Crew was good

Desventajas: Seat not comfortable

Ventajas: The crew were good.

Desventajas: I wanted to change the returning day, but the charge was too much. More consideration for the client.

Ventajas: Entertainment

Desventajas: You misled people not telling I have to pay for luggage

Ventajas: Comfortable flight, friendly staff

Ventajas: Crew was helpful, worked to make the passengers feel comfortable.

Desventajas: The connection didn’t allow for enough time so I missed my connecting flight. LATAM doesn’t recognize PreCheck, even though US airports do offer that but without the printout boarding pass passengers can’t take advantage of the shorter lines. LATAM also charged for both flights to check baggage instead of charging once for the whole trip.

Desventajas: The flight was delayed at the last minute

Ventajas: Helpful crews

Desventajas: self-serve bag drop to speed up the bag drop process

Desventajas: Terrible airline and airport system... the boarding system is a disaster... after waiting in line for so long they send you to different counters to pay for bags... on top of that they didn’t check in one of the 6 in my group by the attendant’s mistake and they closed the flight in us...there is a bussing system that “takes you to the plane” and when we finally made it to our gate the bus made their last of the 2 trips to the plane. So we lost our flight to Cusco and ruined our entire first day of touring in Cusco..... your system or multiple check in/ cashier/customer service counters is a disaster and it makes zero sense. I will NOT fly latam again.

Desventajas: El espacio entre asientos es muy reducido. Las rodillas pegan contra el asiento de en frente. Muy incómodo y genera impacto en la espalda.

Ventajas: Good crew

Desventajas: Seats way too cramped.

Ventajas: The crew was nice

Desventajas: Had to switch planes, flight was delayed almost 3 hours

Ventajas: Mediocre flight and service

Desventajas: Check-in was terrible, boarding also very disorganized. Crew on board was ok; very few flight attendants spoke English.

Ventajas: Good crew

Desventajas: Seats way too cramped.

Desventajas: There was a fee to carry 2 normal size bags.. This was not disclosed in ur website and i will file a complaint

Desventajas: Call for stewards was not working and the temperature of the flight was miserable. Kept asking to reduce the cold and nothing. I had a window seat and there was no way to avoid the air/ac on my face the entire flight. MISERABLE!

Ventajas: Helpful crews

Desventajas: self-serve bag drop to speed up the bag drop process

Desventajas: Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior

Ventajas: Absolutely nothing.

Desventajas: They canceled 2 flights and almost didn’t put me in the next one, never ever flying LATAM again

Desventajas: the cabin and seats are old and seems dirty

Ventajas: Amazing crew. Speedy boarding even having to board a bus to the airplane.

Desventajas: Mini sandwiches could be served.

Ventajas: So late and they not Help in my petition

Desventajas: Be more organized

Desventajas: Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior

Ventajas: Crew cordiality

Desventajas: Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies.

Desventajas: They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight.

Desventajas: Our flight was canceled with no explanation, it created a nightmare for us and Latam Airlines did not step up It was very disappointing!!!

Ventajas: Helpful crew

Desventajas: They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight.

Ventajas: Entertainment

Desventajas: You misled people not telling I have to pay for luggage

Desventajas: Terrible airline and airport system... the boarding system is a disaster... after waiting in line for so long they send you to different counters to pay for bags... on top of that they didn’t check in one of the 6 in my group by the attendant’s mistake and they closed the flight in us...there is a bussing system that “takes you to the plane” and when we finally made it to our gate the bus made their last of the 2 trips to the plane. So we lost our flight to Cusco and ruined our entire first day of touring in Cusco..... your system or multiple check in/ cashier/customer service counters is a disaster and it makes zero sense. I will NOT fly latam again.

Ventajas: The crew was very warm.

Desventajas: Seats very tight.

Desventajas: Good airline, will fly them again

Ventajas: The middle seat empty AMAZING!

Desventajas: Bigger glass for wine !

Ventajas: nothing

Desventajas: everything

Desventajas: Q tenga mas entretenimiento

Ventajas: La puntualidad

Desventajas: Comida, entreteniemiento

Desventajas: Flight was an hour late. Should have boarded 30 minutes earlier!

Desventajas: No es cómodo

Ventajas: i cant make early online checin. and almost missed the flight becuase of Air eropa and Gol comunicion problems

Ventajas: Flight was good

Desventajas: Waiting while we were boarding, the plane was about 35 degrees with no A/c everyone was melting

Ventajas: Very efficiently run

Ventajas: Nothing

Desventajas: More English explanation and care to customers . Horrible customer service

Desventajas: Voo atrasado