friendly,helpful but not intrusive staff.room was excellent with a great view of york
Very friendly staff. Room was big, although decoration was a bit old fashioned. Well located, about 20 min walk from York minster. Only one hour for breakfast, meaning it was very busy and service was a bit slow. But breakfast was nice!
Good breakfast and the rooms were clean Rooms were very dated look like they had not been renewed since 1960. Bed side lights and room light did not work. Very expensive for what you got. I wouldn't stay again as the Travel inn for the same price is so munch better
Very attractive room, warm and peaceful. Excellent breakfasts. Very friendly and helpful staff. Parking a bit tight.
The room was very comfortable and the furniture was very nice. It states that this is a hotel but I would see it more as a B & B. I have stayed in many hotels through my line of work and this was not a hotel in my eyes. 15 min walk into the centre of York, we were located on the very top floor which was a hike up many stairs but the room was very nice.
Really nice room with a very comfortable bed and everything was very clean. Breakfast was served at a reasonable hour and the entrance was available at all times if necessary, always positives in a guest house.
The hotel was close to the center of York and was clean, staff were friendly and helpful Length of time waiting for breakfast
Comfortable, excellent breakfast, parking and friendly proprietors. No.
It was only 15 minutes walk into york. The reception was very welcoming and we were offered information on where to go and what to see in York. The room was clean and maintained the features of a listed building. The breakfast was excellent
Comfy warm room
Excellent location, very clean, lovely dining room & excellent breakfast Maybe a little re-decoration here & there. A nice tv where you can see it not up on the wall nearly as high as the ceiling. These are only little things & it wouldn't stop me staying there.
Close to York City, very clean and modern room, friendly staff. Top floor room, lots and lots of stairs, top ones were quite steep and no light at top of the stairs. Breakfast wasn't very nice.
The location was very close to downtown, yet was very quiet. The breakfast was delicious, with lots of variety and good taste. The room was smaller than expected, or what showed on the advertisement online. The bed was large enough but soft.
it was just like being at home,very comfy,easy access to city centre and the staff and owners were very helpful
Location, everything we needed, price Slightly on the small side, creaking floor boards from floor above
Excellent breakfast and good location.Easy access to the town centre. Clean room and friendly staff. stairs! We were on the top floor and there was alot of stairs. We are quite young and found them a struggle.
Very friendly and helpful staff, lovely bedrooms which were spotlessly clean. Lack of parking is a bit of a problem, but typical for the area.
Nice breakfast and close to city centre etc.
very good, however noisy constantly running toilet (due to overflowing cystern) reported, not fixed (or attempted)
it was within easy reach of everything. within walking distance of train station, none
Guest house was very easy to find, rooms were en suite and very clean and well maintained, breakfast was great.
Very friendly and welcoming, Nikki put herself out to ensure a pleasant stay in her lovely guest house. The room was well furnished and comfortable with a terrific en suite shower room. Breakfast was feshly prepared and delicious, and set us up for the day. Thank you Nikki.
Our room was very spacious and clean. It had plenty of wardrobe space and a beautiful onsuite bathroom. Bentham Lodge is a beautifully refurbished property with lots of character. Niki the landlady was very welcoming and helpful. She is very knowledgeable about the city and gave us lots of advice on the best places to eat and drink and the best places to visit in York. She was even kind enough to give us a lift into the city in the evening to meet friends. Breakfast in the morning was delicious and plentiful! We enjoyed a fresh fruit salad to start followed by a cooked English breakfast. Amd if you are still hungry there is also a selection of cereal. We thoroughly enjoyed our stay and would defintely stay here again.
Warm welcome and great breakfast
Nikki was very welcoming and chatty. Excellent en-suite facilities. Fantastic, freshly cooked full English breakfast!
We received warm and personal care and attention right from our arrival and throughout our stay. Every effort was made to ensure that we had an enjoyable and comfortable stay.
La habitación y el personal. No, todo estuvo muy bien.
Trato familiar, limpieza, english breakfast. Tipica casona inglesa. la calefacción la desconectaban a las 23h haciendo frío a lo largo de la noche. Aislamiento deficiente y mantas con escasa capacidad de abrigo. Cama normalita, sin grandes alardes.
la hospitalidad que cuando haces la reserva no se informa si la tienes que pedir con baño o sin el
Un trato excelente y con mucha confianza. El cuarto muy bueno y amplio y el desayuno muy completo. Ofrecer fruta en el desayuno.