We are elderly and received special attention. Very accomadating staff. Specially enjoyed your good breakfast, and it's variety. Our room was nice. We especially liked the separation of toilet and shower from the sink with its large counter top. When in Seattle we will stay there again. Bath tub with shower. Why not have a walk in shower. So convenient and fewer accidents, I'm sure.
good location, nice breakfast, room was clean and comfortable The 3:00pm check-in time
Love it here, been going for years! Great shuttle to games.
Staff were great, very accomodating, great breakfast. Conveniently located. Great price. Noise outside the window, some construction was going on.
Everything worked well. The staff was helpful and nice. Easy to drive in, park, and leave. Free Parking! Nice breakfast area. It has a classic hotel/motel feel, which is ok, but I wanting a more modern feel.
the tub the brakfast was good quite and no smoking they dont leave plastic bag on the trash, they always give us the corner room the second time afound the major one is thebed is very shitty we dont sleep good at all ehich we are looking for
as well as the reasonably priced hotel "store" convenience items
Light rail to center, beautifully on the lake Union. Good breakfast. Fairly expansive. Large rooms, may accommodate up to 4 adults and 2 children. Parking.
The hotel was nice and the staff were super friendly. It was clean and convenient to the bus and has a courtesy shuttle. Certain rooms, and the lounge and breakfast area have good views of Lake Union. There was also a parking garage, pool, hot tub, business facilities, and fitness area. It worked well for what we were looking for and seemed popular with various business people who were staying there. The bed was super uncomfortable and the room was hot even with the controls on the heating and cooling unit set to cool everything down. This led to both of us tossing and turning and barely sleeping all night. Also we could hear all the doors in our hallway opening and closing. So if sleeping with a certain level of comfort is super important to you and noise wakes you easily, you might want to choose another hotel.
clean, good breakfast buffet close to downtown nothing
Fairly close to bus stops that will take you to UW or downtown. Rooms are well kept and decent size. Parking is $30 a night. A public lot just around Lake Union on Fairview is $22 for 48 hours. The hotel menu is obviously overpriced, but World Sports Grille on Westlake and 9th has decent food for takeout.
The staff were very friendly and helpful. Parking was too expensive.
$27/day parking charge was ludicrous.
The staff was excellent in my opinion. Very helpful. Very friendly. I stayed four nights. My room was clean and spacious for just me. The location of the hotel is across the street from Lake Union Park and all of its amenities (including a few nice restaurants), close to the trolley, and within walking distance of downtown shops. The restaurant staff was also very nice. I ordered a breakfast to go the day I left for the airport, and the young lady working behind the restaurant counter brought my boxed breakfast to me as I waited at the front desk. Very nice. Nothing was that bad. I missed a dry cleaning pick-up one morning, but I think that was my fault. No complimentary bottled water in the room. While the staff was great, they could've been a bit more knowledgeable of the surrounding neighborhood. I find everyone today seems to rely on quick Internet searches (which I can perform) as opposed to actually knowing the neighborhood. In general, though, every staff person with whom I dealt smiled, was courteous, and was helpful.
I liked the view, the customer service in the front desk. Easy to get around for the location of the hotel with near by stores. Hotel was very clean. Unaware of the 27 dollar parking fee. Would appreciate if they told us ahead of time about the fee, which wasn't a problem, but wasn't expecting the surprise because it wasn't stated when I booked my reservation online.
Location was across the street from beautiful Lake Union Park. About 1.5 mile one-way walk to Seattle Center. About 1.5 mile one-way walk in other directon from Chipotle and a Whole Foods. Cost
I liked everything about the facilities and staff. Helpful and nice. The location could have more nearby restaurants. But that's very minor.
Nice modern decor in lobby area. Hallways to rooms have been updated, nice new decor, carpet. Beautiful Internet!! Close to Streetcar that drops right into downtown Seattle shopping district / Westlake Mall and Pacific Place Shopping Centers. Our room had a nice (partial) view of Lake Union which is lovely on a sunny day! More than dismal when it's rainy tho... Comfortable pillows/bed Pool and a hot tub - complete with towels! Bike rentals station near the boat area to rent bikes and go for a spin around Lake Union or through downtown. Walking / Biking / Streetcar distance to Seattle Center Friendly staff Further from Seattle Center/ downtown waterfront / Pike Street Market than I had realized. Any savings received on the room were quickly eaten up by additional hotel fees, cab fares and public transportation costs. Lots of construction / road construction in this area, difficult confusing to get to the hotel - looks like a bunch of incomplete construction / work zones around side of hotel. No shuttle options from / to airport or train to this location. Workout facility = cardio and dumbells only. no weight machines Room Keys quite inconveniently deactivated themselves for no apparent reason. Difficult getting cab from this hotel to any other locations in city - front desk called told me "several cabs already in the area and less than 10 minute wait". None stopped!!! Empty cabs drove by... still no. Waited OVER 1/2 hour, eventually one came that was dropping guests off at the hotel but I had to flag him before he drove off, he wasn't going to pick us up either! Clearly this hotel is not a priority for the cab companies & getting to my destination timely clearly not a concern for the staff. Asked specifically for another plastic liner for the ice bucket (needed to put ice in it to ice an injury) I explained this but Instead I received a plastic bag he thought was better for that purpose - one which was for the laundry service and had holes in the bottom of it! Yay a leaking ice pack and wet pajamas! Tap water tastes like chlorine pool water. $3.50 for the bottled water in the room & kids don't read the fine print! Sit down Bistro Food options or convenience store pantry options only, main restaurant advertised yet closed or unavailable. Bistro is EXPENSIVE ($4.00 for a small pastry) NO other breakfast options nearby $6.00 dry ham sandwich, no condiments avail. desk agent went to check Bistro kitchen but then refused to give me mustard or mayo - told me none avail. ?!? Overall, for $200.00+ per night, I shouldn't have to spend so much of my time communicating with the staff here - guest needs should have been anticipated (not having to ask for a cab multiple times, being able to turn the TV on and have it work properly without having to try to figure it out then making a phone call, having the room keys work when you leave and want to re-enter your room! having mustard / mayo condiments available when people buy the sandwiches from your pantry, having lids for the Starbucks cups / vending machine coffee, etc...) Not unpleasant per se - just for that price, I shouldn't be required to participate in training your hotel staff on "how to do their jobs properly" - Suggestion: a prix fixe "buffet" style breakfast / self serve waffle iron/ toaster/ in addition to for people short on time but still want to eat and no time for restaurant service. This option is a huge plus and deciding factor in determining whether a hotel receives my future loyalty... even if it's not free or include with the room!!
La habitacion es muy comoda y amplia, hay wifi, y esta a dos cuadras del space needle estaba siendo refaccionado al tiempo que estabamos ocupandolo, y era molesto
Desayuno caliente Complementos de baño Olor de la habitación El estado general del hotel era pobre
Fue una buena ubicación. Los empleados eran chill. Buen servicio en general. No se cobra por el estacionamiento
Aunque este es un lugar antiguo, está muy bien cuidado. El desayuno estupendo, el personal servicial, excelente ubicación
Esta bien ubicado, el precio no es muy alto, el servicio en general fue muy bueno en relacion al precio
Ubicación Instalaciones bastante viejas
Cerca de muchas atracciones. Buen precio para Seattle. El desayuno era bastante bueno. La cama no era estupenda. No es el mejor. Básicamente un lugar para dormir.
Hotel sencillo y económico, buen desayuno incluido. La piscina y el jacuzzi siempre estaban llenos y no apetecía mucho meterse. La ubicación no es buena, solo se puede ir a pie al Seattle Centre. El resto en coche o taxi.
La amplitud y limpieza de la habitación. La situación en la ciudad. La relación calidad/precio Dificultades de aparcamiento del automóvil. El personal de recepción no es especialmente atento con los clientes. El desayuno es frugal ascético y tumultuoso.
Personal muy amable Se me olvidó mi sandalias. Llamé pero no han contestado
Está situado muy cerca del Space Needle de Seattle y de la salida del Seattle Marathon
Lo más que nos gustó fue la ubicación del hotel porque pudimos visitar a Space Needle, Pike Market y otros lugares de interés en la ciudad. No.
Desayuno. Ubicación. Cama cómoda Alta ubicación, ocupado
Desayuno El martilleo
Está muy bien situado, a un paseo del centro. Tuvimos problemas con el personal de recepción, poco profesionales, el personal de servicio si fueron amables. El hotel es muy ruidoso y la piscina cubierta está situada en la misma recepción, por lo que se ve bastante raro.
La limpieza de las habitaciones Un poco de desorganización a la hora del desayuno en razón del número de huespedes
localizacion piscina desayuno camas comodas habitacion silenciosa al menos en la que yo estaba que daba a la parte de detras el ascensor tarda mucho y la habitacion algo justa y falta mesa de trabajo y silla
Está bien situado Necesita reformas. Staff poco amable.
El personal y la habitación. La cama era excelente Está un poco apartado del downtown aunque cerca del Space Neddle
Ubicación Viejo, desvencijado hotel
la situacion no esta incluido los 15 dolares de parking obligatorio que te cobran...
relación calidad precio buena, atención buena, el hotel es limpio y cumple su objetivo esta todo bien
El hotel ha cumplido las expectativas, bien ubicado, habitación grande, precios adecuados, correcto servicio.
Cómo cerca de las atracciones de Seattle Los viejos ascensores
Es muy practico El desayuno prometido esta muy mal surtido y atendido
La amplitud de las habitaciones y su situacion muy centrico
Clean and friendly staff Need more guest laundry facilities
The location of the hotel is great. Great facilities (indoor pool, exercise room), breakfast is included and friendly staff. Parking can be hard to get in the garage when other patrons occupy two parking spots by not properly parking in a spot.
The staff was friendly , the location was awesome. They charged me twice for my room and had issues refunding my money , I probably won't be back because it was such a problem that didn't get solved in a timely manner.
Nothing Small room
Guest services where nice and helpful. Always greeted us with a smile. Breakfast was great! The staff was on top of things. Room was clean and spacious. Close to the space needle, EMP museum and Chillouly Slow elevator. A .10 mile walk to some restaurants. Really minor things. We had a great stay overall.