Tennis courts and overall ambiance Room I initially got smelled really bad and we had to get switched. Unacceptable for the price we paid
It's the Four Seasons, what else needs to be said? Every detail is cared for and it was just a great relaxing experience. The Staff was more than accommodating and went out of their way to take car of our every need. We loved our stay and we will be back since this is now our new favorite place to stay. Although we had a beautiful pool side room, we never where unable to secure four lounge chairs together for our family. We had to pay $200 extra a day to go across the street to the Coral Casino and enjoy that pool. Although we loved it at the Coral Casino Pool, their should be some consideration made for those who can not secure lounging at the main pool next to their room to be allowed to use the Coral Casino pool without this additional cost. Especially if seating is unavailable as it was for us by the hotel main pool.
Location, the room No Wi-fi, no shower cap, and the fees for every little thing (like parking, food) were very high.
The gardens are spectacular and walking to and from room was pleasant stroll. Room was silent sanctuary as was the private patio. Other hotels could learn a great deal by experiences all the small details of simplicity. Nothing fancy, just classic. Delightful place. Every employee seemed proud of their work and part of a team. That is rare.
The service and property are the best we've seen in southern California we really enjoyed our stay and it's such beautiful scenery that you must stay at this hotel the food was delicious and they even have a car to take you where ever you want to go so you don't have to worry about driving after an all day wine tasting. The concierge will set up tours for you and give you advice on which placeset to visit while you are there a 5 star hotel hands down
Good location We were there for a wedding but the hotel was taken over by a big convention. We couldn't find a seat in the bar/lounge because the convention people overtook The whole place.
The location of accomidations were perfect. They were very dog friendly in everyway!
The location was across the beach from the waterfront and a block from the main drag of downtown SB so it was a perfect location. The hotel grounds, the main lobby, and the areas open to the public were very nice. That being said, that was the only nice part about this hotel. Oh, and the valet were extremely polite. And a 12pm checkout. The hotel is very large and we walked around for quite a while with our luggage in hand to find the entrance to our building. We we were asked upon check-in if we had a map, but never actually shown where on the map our room was. When we did finally locate the room, adjacent to the elevators (very noisy), the room was horrible. Why we were placed in the disabled accessible room was beyond me for my family of four. At least if there were no more rooms, please let me know upon check-in. I started to make a fuss, but we were only there for one night and to be honest, the lobby was super far and my fiance and I had just carried all the luggage to the room ourselves and were sweating and we had to meet our family for dinner soon. There was no rod to hang our clothes in the closet, but there were several hangars on a hook that I have no clue what I was supposed to do with. The entire bathroom looked like one giant shower with a drain in the middle and the grout looked so dirty, I felt uncomfortable walking in the room at all without my flip flops. The room itself looked as modern/updated as a Motel 6 (no offense Motel 6) but for the cost of the Ritz-Carlton. I was totally unimpressed. I was told there was a free continental breakfast so we headed there the next morning but when my eighteen year old daughter asked the host if this is where we the "free breakfast was," the host corrected her and said, "It's not free-it's complimentary and you need vouchers from the front-desk." Last time I checked, those two words meant the same thing. We all walked over to the concierge desk and I told him we didn't receive vouchers and he responded, "That room doesn't usually qualify for the breakfast. It's only for the upper tiers and Hilton Honors." Shocked by his tone and disbelieving, I repeated the room number and I asked if he were sure. His response was identical and he looked down and continued doing whatever menial task he was doing before. We were dismissed. Never would I stay in this hotel again, no matter what the cost. Unattractive rooms and the worst customer service ever. I loved the Doubletree until this.
The location. The fact when we wanted to open the wine bottle in the room we had to pay 10 dollars to get a bottle opener ! People's clothes left from previous stayers, stuff also under bed. We were told about the wonderful omlettes for breakfast but again this was extra !
We stayed more than a week and the personnel was always very nice and ready to help you. Accomodations (outdoor swimming pool, sauna, health center, mini golf & tennis corts) are very good and well maintained. Restaurants, bar & Pool terrasse served excellent food. Our room was large, quite & well located within the resort. Easy to go to the large Santa Barbara beach. Not too far from Santa Barbara main street (shopping, restaurants, ...). Expensive daily parking fee (18 USD per day) even there is no real alternative. Expensive laundry services. Not enough space around the outdoor swimming pool to relax & enjoy (mainly on Friday, Saturday & Sunday). Too often, not enough persons to serve you at breakfast time and lunch time in August (waiting time is too higher for such location!).
If you want to be able to walk to the beach and walk to shopping, this place is terrific. The pool was clean and double tree cookies are always a nice touch. The staff seems to be pretty well managed. Except for one bar tender, I got the feeling the management must spend time training in hospitality. For the price, (I paid about $360 a night for a standard room) the property in general looks pretty ragged. The rooms and hallways are in need of an upgrade. Even a few days later, I'm still thinking about spending over $50 for my daughter and I to eat some scrambled eggs and drink coffee.
proximity to the ocean and state street. Service staff was courteous too pricey for the amenities. room was standard, generally priced at $110 at other properties. got a terrible massage at the hotel spa
location grounds weather check in staff not great and not accommodating small amount of toiletries in bathroom like they were trying to save money pool area really busy and not a lot of seating lobby dated
As it was our honeymoon they upgraded us to an ocean view room. Nice location on sea front. Hotel is huge so takes ages to get to your room to lobby. Annoying if you forget anything! Pool area small.
The location. cleanliness, costs, fees, housekeeping
Service was solid. Decor and facilities need to be refreshed. Setting is amazing but about 20 minutes north of SB Lacked warmth and the little touches- felt like a group business destination. Sterile and needs a refresh.
Great location and amazing views, very relaxing place. Too overpriced for what you're getting, not worth it, in my opinion.
Helpful, friendly staff who were on it to help you at any turn. Beautiful room, gorgeous pools, lovely setting. Deck of pool should be scrubbed down at night ( lots of food waste, ketchup, etc left from previous days) and hot tubs could use a drain and scub/beach situation, a bit smelly.
Location is great, and the ground are fantastic to explore. We traveled not during peak season and received what we thought was a great rate, however our discounted rate translated into a down grade in room and service was compromised.
We liked the design and style comfort and the coziness of the place,before our trip I read some of the reviews that people said thier room wasn't clean me as a picky person when it comes to the hotel room,I was so surprised honestly it was very clean ,it's a good relaxing place.
The staff were very friendly and accommodating. Couldn't have been more helpful. The pools are warm and clean, there were good waves at the beach. I have seen complaints about no self parking, there is, it's about 500 ft before the main entrance, it says bacara, could not be more clear!! Not one thing. Serious!
Such a great luxurious get away that's only few hours away from SanFrancisco. Staff was so friendly and super helpful. Anything you could ask for, they would provide.
Resort was beautiful Service was poor and not enough eating pptions
Absolutely gorgeous facilities with attractive rooms and landscaping. Front desk staff was not friendly and the food was exorbitantly overpriced, even for a luxury resort.
I proposed to my Fiance at the Bacara and it was the perfect place. I set up all the plans through the concierge in the weeks leading up to the trip and everything was taken care of perfectly...and then some! The staff went above and beyond for us and made it the perfect place for the proposal. If the resort itself wasn't already enough, the staff helped make it the most special time for my fiance and I. I will definitely be coming back and i recommend the hotel 100%.
Professional, friendly & accomidating Wished there were self-park options
The place is gorgeous. The bell service took over an hour to deliver my bags so my kids basically missed out on swimming that afternoon. The "Beach House" was closed so there were no amenities available at the beach: towels, board rentals, refreshments, etc... This was not made clear anywhere before arriving down at the beach. I was told it was past the end of "beach season" but the weather was beautiful and it was the weekend.
El jacuzzi estaba muy bien, y también la chimenea que se podía ver desde nuestro dormitorio y sala de estar. Sólo pequeñas cosas aquí y allí. Nada que valga la pena destacar en esta crítica
El personal es muy atento, la ubicación era perfecta, tranquilidad, comodidad y un lugar limpio. Un pequeño establecimiento... tenía todas las comodidades. Muy bien hecho. Los hoteles Históricos sufren de ruido ambiental debido a la construcción antigua. Se puede oír los huéspedes en otras habitaciones. Viene con el encanto.
El ambiente es agradable. Romántico. La habitación es acogedora. La ubicación es de lejos la mejor. Tan cerca de State Street. 10 minutos a cualquier lugar vale la pena. Un poco de ruido en la habitación. La azotea es linda, pero pequeña. Piscina y jacuzzi pequeños.
La ubicación era buena. El hotel es muy ruidoso y está moderadamente limpio. Había moho en el baño y varias arañas en la habitación. La cama era también incómoda
If you need a place to take a deep breath and relax, Simpson House Inn is it. From our personal greeting when we arrived until we said good-bye, the friendly staff catered to our every need. Hedges surround the secluded Victorian home making it a true get-away. The room was beautifully decorated with antiques, meticulously clean, and very comfortable. The pillows and bedding were first-class and made for an excellent night’s sleep. The complimentary Kiehl’s bath and body products made getting clean delightful. At our romantic table for two on the veranda we were served amazing vegetarian breakfasts (banana pancakes were my favorite) on cherished family china. In the afternoon, we enjoyed a few too many of the fresh-baked cookies. The evening Hors d’oeuvres were truly delectable. We like good food – and we were not disappointed! In-between eating, we spent time sitting in the beautiful garden, listening to the soothing fountain, and admiring the sprawling Oak Tree. We strolled downtown, walked through nearby parks, visited a museum, and drove to Solvang. Our stay was a trip back in time, yet with all of the modern comforts – including Wi-Fi, television and a mini-fridge. Thank you Simpson House for the perfect vacation.
The service was impeccable. Like staying with family... The included breakfast and snacks were thoughtful and delicious. The perfect romantic getaway. Highest recommendations! Having to leave.
Personal muy amable y atento. Las habitaciones estaban muy limpias y cómodas.
El personal es muy amable y servicial. La ubicación es estupenda, caminamos a la calle State, restaurantes y tiendas. Además de la playa, muelle y Funk Zone están cerca caminando. Caro, pero Santa Bárbara es cara en general.
Not much to like there Old, run down and grossly overpriced. Garbage truck visits every morning - noise as if it is parking in your room. Oh yes, do not forget freeway noise - omnipresent. We were seduced by the brand name and made a mistake. Not all Hyatt properties are made equal. This one is a dump.
Location was great. The property is under renovation and we were put off site from the main hotel in a very dingy, musty smelling and not very clean room. The furniture was beat up, the toilet rocked, the curtains were pulled from the rod - the property is in pretty bad shape. Not what I expected from a Hyatt, from the overall rating by most travel sites (4 stars) or for the price but from the looks of other reviews, I guess some guests have had a better experience than we had. Very disappointed and I would not recommend.
Location is great...and that's all After paying over $400 a night being charged to park at $28 a night is ridiculous. The bathroom toilet leaked onto the floor the caulking in tub was peeling and had black mold. Read other reviews and avoid this place. Feds Parker would have been a much better choice as we've stayed there before.
The location is great, close to everything. The staff was pleasant. The rooms really need to be extensively remodeled, at the very least. It feels like a 50 year old building. Relatively clean, but after this much use, it feels, looks, and smells old. Astonishingly bad value - we paid well over $500/night for a second floor ocean view room. If it had been half that, I would have said it was about right for the money.
The location and view of the ocean across the street is great. Way overpriced for the mediocre room/facilities. You're paying for the ocean view and Santa Barbara. The bathroom was small and dirty - the toilet wasn't functioning properly and the shower had clumps of hair in it. The elevator jolted upon the doors closing and had an expired permit in it. The AC unit was very loud and mounted near the head of the bed - it was so loud we had to turn it off to sleep, and it was a hot/humid evening. Over $350/night and I had a 'view' of the motel 6 outside of my window. Overall disappointed.
nothing specific, ordinary this was my first stay at this location, which I chose because of the Hyatt name. I asked for a "if possible" a room with a view of the ocean, the front office person responded by saying, " I see that you reserved a ordinary room" and she assigned me a room with a view looking over the parking lot. During my stay there, I did see many empty parking spaces in the lot, which requires an additional charge of $26.00 (twenty six dollars), and based on this observation, I think that the hotel was not full ? In any case, would I go back to this hotel, based on this experience, my response is NO ! Many other accommodations in the same area with better value. thanks,
Being across the street from the beach was wonderful. The staff were very helpful. Parking was very easy The only downside was that our room was next to the stair case and we could hear everyone walking up and down!
Bar staff was rude and uncooperative. Front desk, informed us that we were being upgraded. Our room was next to the physical fitness center, on the outside of the hotel security door. We were awoken throughout the night by people saying long good nights outside our door. Then first thing in the morning the cleaning staff had a meeting just outside our door. We waited over an hour to talk to a manager in order to report our concerns and by then it was time to check out. We waited a bit longer and were told that the manager would not be coming in to work. In the meantime, a long line of people had gathered to check out. We left without being able to share our concerns.
Staff was excellent, made our stay special. Beautiful views of the ocean from our room/private terrace. Comfortable beds and maid service was great. Must pay each day for parking ($28) in addition to hotel price. Street parking was hard to find at times at night. Unclear if water was filtered, must use tap as bottled water was not provided. Layout of buildings is a bit confusing.
Waterfront location, architecturally attractive older main building Steep parking cost, no free wifi in the (ancillary) building I was in
LOVED EVERYTHING!! That it only lasted two days ;)
Room small not updated
Hotel muy agradable, con un personal amable y una gran ubicación. Sin duda me alojaría de nuevo
Es un hotel demasiado pequeño y con instalaciones demasiado caseras como para cobrar 180 dólares/noche. En general está bien sólo que subido de precio, no debería pasar de 100 dolares noche. El precio.Esperaba algo mejor
La ubicación y proporcionan bicicletas La habitación de arriba estaba en remodelación. En recepción nunca nos hablaron de esto. Muy ruidoso y comenzaban a las 7:45-7:00 pm
La situación privilegiada del hotel, y la amplitud de la habitación. El personal de servicio del comedor de desayunos.
La ubicación, la tranquilidad y los cuartos estaban muy bien. Así como el desayuno y su piscina.
Zona atractiva La habitación era muy pequeña y muy calurosa sin circular el aire. Tuvimos que marcharnos.
La ubicación es exelente,la decoración es sumamente agradable,es muy cómodo para entrar y salir. Cualquier cosa que no nos hubiera gustado,es una queja. Si no debo utilizar el espacio para quejas, entonces, no puedo poner nada.No es claro este punto.De todos modos diremos que una persona empleada del hotel,nos,atendió decididamente mal.
Todo estuvo estupendo, la ubicacion, el personal... Todo bien. Sin problemas
La situacion al aldo de la playa y los muelles El desayuno es en un comedor pequeño, falta sitio y todo se acaba al instante
Estaba tranquilo. Necesita ser modernizado.
El único aspecto positivo era la ubicación y la cercanía a un Starbucks por la mañana. Muebles anticuados que me recordaban a los 70. Distribución incómoda, de manera que se podía ver a todo el mundo ir y venir. Nada exclusivo o destacable sobre el hotel y el precio por noche de 280$ es una broma. Está más cerca de ser un motel.
Chicos amigable y servicial de recepción Silla antigua grande en la habitación
limpieza, cercania a centro comercial y restaurantes
Las habitaciones tenían agua embotellada y fruta; los artículos de baño estaban muy bien.
Instalaciones limpia Empleados ruidosos, habitación junto al almacén, aparcamiento estrecho
Decent and attractive accomodations, unbeatable location, staff were all great. I was awakened by security discussing the drunken behavior of someone a few doors down. It seemed to go on longer than it should have though I recognize there's only so much control they have. But take note they post lots of quiet hours signs so they must attract partiers on and off.
Historic hotel. Great location! Friendly staff A bit noise at night from the surrounding bars but not too bad. Rooms are a bit small Only one slow antique elevator.
The bed was so comfy and I like noon check out:) The room was a little small
The breakfast and nice size rooms. I like the parking valet system too. The wifi does not work, so it's frustrating.
Great location, it is right at the very central of downtown area. Close to all the good eating locations. the room is clean. Staff is very friendly. THE ELEVATOR!!!! OMG!!!!
Location right on State Street where all of the great shops and restaurants are was great. Valet guys were pretty nice. Room smelled slightly smoky even though it was a non smoking room. Our room was close to the ancient elevator from 1926 and it sounded like our hotel room was in a subway station which was a bummer when we wanted to sleep in. A bunch of sketchy characters hang out right outside the front door of the hotel on State Street at night. Wasn't aware that parking was $10 until we arrived at the hotel.
This hotel exceeded all expectations. It is an older building and they have done an outstanding job keeping the character while providing modern amenities. The location is great, we arrived and departed town via the Amtrak station, which is a 10 minute walk from the hotel. Its location near shopping, dining, and nightlife is perfect. And to top it off, I think the highlight is the staff. The people running this place obviously have instilled a high level of courtesy, customer service, and friendliness in the staff. You can't go wrong.
location Room smelled like smoke even though it was a non-smoking room. We called the front desk and were offered another room however.
Conveniently located on State street. Short walk to downtown, and across the street from Cantwells deli/market. Recently remodeled, so everything is new and clean. Towels were nice and plush. My room was small, but that was fine. Decent free breakfast in the morning, and the coffee wasn't bad. A tad bit noisy if your room borders the street. But traffic dies down at night, so it didn't keep me awake. Wifi speeds/latency weren't great.
the ping pong table was great! and the heated pool was nice since it got chilly at night. also, the older man at the front desk was very nice. everything else. for example: bad lighting, hard sheets; poor TV service; bent screen on window which meant we couldn't get any air circulation in the room without letting mosquitoes in, which meant we had to endure the very loud A/C when we wanted air circulation; water from the bathroom sink smelled strongly of sulfur; lots of fruit flies/gnats in the room, and some spiders, too.... you get the point.
I liked the convenience to major restaurants and shopping. It was not too far from the beach. The staff was friendly and accommodating. I can't think of anything that I didn't like.