Hotel internacional, con muy buena ubicación, con el staff muy agradable y dispuesto a solucionar tus problemas. El desayuno se cierra muy temprano. (a las 9:00 no hay más desayuno)
Precio, sauna y spa habitaciones que necesitarian una actualizacion
The room was really great. Kitchen, washer/dryer, huge TVs in living and bedroom. The staff weren't that great.
The river view was the highlight. The hotel is relatively new, and the decoration is nice and suitable for young couple. Room service menu didn't have anything for vegetarians. It'd be great if we had a hot tub. limited parking outside.
Nice rooms, nice view. Location is ok as long as you don't mind walking a bit. Bus stop right in front of the hotel - just $4.50 to the airport, runs every 20 minutes. Surly, unaccommodating staff. Don't dare show up a minute before hotel check-in time! Don't ask for directions. Don't ask for anything and you'll be fine.
They upgraded my room as it was my wedding day:))
Room Serice and Friendly Staff Mini Bar Prices are extortionate
The size of the meals from room service were the largest for a five star hotel ihave experienced
the hotel was very comfortable and probably the best hotel bed i have ever slept in, and the service of staff was excellent and very helpful in directions and the locations of different places within the CBD. Lovely stay, enjoyed every minute.
the efficient and courteous staff for whom nothing was a problem. the swimming pool with towels provided. the bathroom was very 'old' and seemed to let the standard down. not merely in it's fitout but obviously requiring some maintenance too.
Please write at least 15 words
Absolute class from top to bottom Perth prices are too expensive compared to the eastern states
The breakfast was good, although a bit expensive. The location of the hotel was great, both close to the conference center and the city malls. The staff were very helpful and friendly The wireless internet was very expensive,- approx 150 AUD for a week!
As on previous occassions we find the staff very friendly, polite and helpful. The room was excellent, bed very comfortable and room very clean, with everything provided. A wonderful selection for breakfast, a great steak house for the evening meal with friends. Walking distance to the City centre for all your shopping. We will be back.
Very Relaxing and Comfortable.
Breakfast was Good! Bathroom was dissapointing!
nice views and also the facilities in the room was handy. parking! That was a joke!! Being from the country we do not have a choice but to bring our vehicles.
Location is great! It's right in the city with free buses going into shopping area and CBD. Porters are extremely helpful.
Cozy and your kindness
Internet should be included.
The room are quite enough for the family, located near CBD The supermarket is far away from this hotel. If we want to buy something such as bread or milk, we must walk or catch a bus.
The rooms are nice and clean and I had a comfortable stay. There is free use of internet at the hotel lobby. My husband especially liked it that there is a pub with live music just next to the hotel.
The location and the effort by the staff. I received the wrong meal from room servcie on my first evening. The room was clearly not vacuumed on a number of days and the pillows were very poor and contributed to a poor experience. The meals were overpriced (in particular breakfast) for the quality. Overall I was disappointed with the level of service given the reputation of this hotel.
Location was good. Staff were friendly and helpful. Although the price we paid was reasonable, we felt the room was in definite need of renovation and up-dating. The wooden dresser and night tables were worn and not very attractive.
Great location with nice views of the river; they upgraded us from club room to very spacious club suite; nice club amenities. Concierges were completely incompetent--gave wrong info re: directions and travel times multiple time making my husband arrive too early/too late for several meetings. Bad smell of moldy carpet on the club floor; furniture uncomfortable and worn--looks like it hasn't been updated since the 1970's. Not what I would expect from a Pan Pacific Hotel
The facilities were good but the staff treatment was insulting and substandard. I am close to demanding a refund on the bill due to how much this ruined my time there with my partner. The staff ruined the whole stay. I feel cheated by the amount I paid to get treated so poorly.
Comfortable and spacious with friendly staff Hot buffet breakfast was not value for money
Clean rooms, lovely room setting, great bathroom
the internet advertisement of free shuttle to/from airport does not exist...this was the reason why we chose this hotel despite the high price for room. the bedroom floor was dirty, my white socks turned dark brown; they forgot to put a sheet under the comforter. the concierge pointed us to a neat italian restaurant and had a great meal. we stayed one night in htis hotel (thank god!) as we were in transit from LA to exmouth, wa
Privacy, Great breakfast, nice to able to have a coffee during the day, Canapes a a couple of drinks at the end of the day to relax Could have had the 9th floor cleaned or vacuumed
I told them it was our anniversary on our booking form. They gave us a card and a complimentary bottle of champagne. Nothing
The staff were friendly and helpful. The hotel is currently undergoing a refurbishment, which is good news as the room we had was tired and did not impress. The hotel caters for business types and I would not recommend it for anything else, it is functional. If you are on a vacation, I recommend booking alternative accommodation. In my opinion the Hyatt was poor value for money, ok if the company is paying but excessive when it is out of your pocket.
service was great, room was lovely and bed comfortable no
Fairly comfortable and spacious room. Bathroom was nice. Staff member Junko in Cafe was pleasant. A young, Caucasian girl with dark long hair (sorry, cannot remember name) had a lovely smile and was the only one to make me feel welcome. Not all, but generally fairly poor interaction with staff. Few smiled. Concierge was not friendly and promised to get details regarding a football match and never did. One waiter seemed to pass a sly remark about our appearance to others upon arrival as we walked past the cafe to the elevator (we had just traveled 6 hours from Denmark). Small TV in room. Not value for money.
Paid for a river view room and got a poolside room. No tea or milk only 1 bathrobe.
staff where not the usually friendly hyatt people i have experienced in the past. food is well below par, executive lounge is not good value for money.
Closness to city shopping and the function at the bell tower that we attended on Fri night
The Mecure Perth has friendly staff, great atmosphere and is close to the Hay Street Mall.
The fact that it was so convenient for Perth City Centre, which was a 5 minute walk away. The bathrooms were a little dated but still in good working order.
Room very clean and fresh Very bad staff service and attitudes especially assistant manager-felt very unwelcome upon check in because I booked online
Comfortable Bed, but noisy back street. Hotel lobby and buiding in general looks tired. Hotel staff friendly and helpful but lacked the professionlism of hotel staff in equivalent hotels in Western Europe
shop till i dropped to view a movie was to expensive
The pool on the roof....nice! The fact that the bar opened at 5pm. A bit earlier would have been good.
near city center rooms are niosy you feel like the guest next room are stying with you in your room also bathroom not clean, i would recommend it but for lower rate 120-130 AUD $ per night
It was a convenient location for shopping and other activities in the city. Breakfast was ordered and extremely disappointed in the quality of food for the price paid.
location is good, near CBD. As a 4-star hotel, it doesn't provide toothbrush and toothpaste. We have two persons, but they only placed 1 showercap. We changed our room because of huge noise. When I complaint that the second room they changed for us is not as big as the first one, the attitude of their receiptionist is not friendly. They gave us a very snobby, not warm-hearted feeling during our stay.
As we were working the whole time we stayed. We used the room service the whole time wich was excellent quality and value for money. the staff were also excellent The shower ran from hot to cold and would not hold one temperature
That I was able to park my vehicle at the hotel overnight in a secure parking bay.
It was in a very central position in the city, the room was quite good, nothing flash but plenty of room. The decor in the hallways needed a bit of a spruce up.
I enjoyed having dinner at the restaurant of the hotel. I had to change the first room (808), because was too much noisy; next to the machine room. I think the hotel should add extra isolation to the wall. The room 808 is enough big to add an extra layer to isolate the noise. When you lean your head against the back of the bed, you can feel the vibration. Fortunately, I asked for changing room and they did not have any problem. :)
The staff were pleasant and helpful and the room was clean and well presented. The room was not deluxe or what I would expect from a 4 star hotel, it was small and very noisy. I could hear the tv from the next room throughout the night.
Very comfortable and conveniently located The addition of a surcharge if paying by card
Quick check in and ability for staff to park the car quickly
The gentlemen who recieved us was just excellent and wellcoming. No
easy to find the bed was a little bit uncomfortable
The musty smell in the bathroom. Difficulty finding the car park but fine there after.
The hotel has bedbugs and I got completly bitten up during my stay. I didn't realize what was causing the bites until I got home and saw my Doctor. I would stay away until they address this problem!!!
We stayed at this Hotel in June 2009. The initial rooms we were given had bathrooms which were mildew ridden and had holes cut in the top of the glass window to allow steam out and neighbors a good look in! The replacement rooms were slightly better in that they had windows that did not allow others to see into the bathroom. While the staff we gracious about changing our room, the quality of the rooms we were given was not that of the room depicted on line. This is an extremely old hotel and, according to the maintenance man who came up to get our friends telephone working, they did 'renovate 1 room and planned to renovate the entire interior of the hotel, but ran out of funds, for now.' There's a reason why their picture gallery shows the exterior and nothing but the bed in a room ... This Hotel is perfectly situated in the heart of Perth, but wait until they actually do something to upgrade the rooms if you want a pleasant stay there. Mildew and musty smelling rooms and hallway...
location of hotel was very nice, close to swan river, close to to perth city for shopping just a short walk for all transport, resturant staff were very helpful and cusine very good next time i would prefer river veiws
They didn't have the king bed and room I had paid for. To their credit, they did refund me some of the difference for the queen room they had. However, they had leaks in the room and the bathroom and their customer service and attention to detail left a lot to be desired. I will not me returning as a guest.
It was efficient, focussed and unobtrusive. A very good experience, but 2km from the business end of St Georges Tce. The breakfast menu is much the same as every other hotel, but dearer. It would be nice to have some mince on toast or baked beans on toast rather than just bacon and eggs.
Staff were pleasant and attended to our needs promptly, nothing was too much trouble.
It was wonderfully close to the park, the river and Queens Gardens, easy access to the bus into town and the breakfast was great. We didn't find the bed comfortable, but the room and ensuite was great.
The location was excellent. On two occasions I asked for an early chek in and I got it. Great!! The facilities were extremely clean. The staff were all very friendlya nd helpful. The complimentary drink was appreciated.I will be making it a regular when I need to be in the city. Thank you.
The convenience of being in the city and close to all ammenities and travel. The parking was not guaranteed. Our car is four wheel drive and could not go in the car park because of its height.
It had two separate bedrooms, with decent beds in each one, was close to the airport, places to eat and shop and was very reasonably priced. Staff also very helpfull. Car park is a little tight for bigger cars, but there is pickup/dropdown parking outside and other car parks near by.
I booked a 1-room apartment for the 2nd and 3rd nights but was upgraded to a 2-room apartment which was great! Much better and more spacious than the original standard hotel room I stayed in the first night. Could have been more generous with the linen and toiletries, perhaps include a proper handtowel and body lotion in addition to the shampoo and conditioner? Water pressure in the shower was also a bit erratic.
The room was very comfortable. Staff were very pleasant. Handy for shopping, nightlife and even for family trips. I would recommend a stay at the Mantra.
spacious 2 bedroom apartment, good location to explore city filthy fans in bathroom and filthy aircondition grille, dining table not properly wiped
Proximity to the Swan River. I thought it was poor value for money. Room was like a shoebox and everything cost extra money. I was surprised to find that parking a car cost another $20 and if I wanted to connect to the internet that cost extra also.
The service, it's location, the lay out of the room the balcony and tv stations where all very good. The hotel resturant did not serve a wide enough variety of food.
pool was nice. Balcony nice at night. Very spacious room. No
it would have been nice to have a cover on the doona. the airconditioner was very noisy. we were unaware that the hotel did not have parking
It was a great location, in the city on shopping street!
location excellent, right in the centre of city shopping, very comfortable beds, good bathroom, clean and large room noisy, hard to use air-con and no water second day of stay, poorly handled but eventually resolved by staff
Central location, value for money Lack of ventilation in corridors and roof. Do engineers design these places for ingress of air/oxygen?!!!!
The location and the service was A+. We had lovely stay, would highly recommend Mantra On Murray.
when I asked for a feather pillow it was provided. The staff were extremely friendly and helpful I have a problem with lack of ventilation in the rooms.
The room was lovely- modern and clean and the location couldn't get any better! Close to nightlife, restaurants and very close to shopping!! Parking- there was some provided by the hotel at $25 a night which proves to be a little steep over the course of a few days!
location to all city attractions & transport serious thoughts needs to be given re: parking. maybe work out a deal with the carparks etc
The close proximty to the Perth Train Station The fact that using your credit card at the hotel cost you a extra 1.5% on top of your account.
Very well located right in the heart of CBD Charge for internet outrageous especially considerig room rates. Also 1.5% charge to pay with credit card is totally out of order
The staff were wonderful, all cheerful and helpful. Greeted you on leaving and entering hotel. Service good. Nothing
staff were really helpful and kind. it is in Hay St which is a great shopping precinct and a great base for walking around the city not at all
Very convenient location
The hotel is located in central Perth and so is walking distance to the business area Overall the hotel is average and well overpriced for the service it provides.
The location and presentation of the foyer and the rooms Just the fact that one elevator was out of order the whole stay and the resturant for breakfast wasnt big enough to accomadate everyone .
Location, very central. Parking is expensive, chose to catch public transport instead.
Clean, simple & functional apartments. Good location. Did not have records of my previous stay. Not all rooms come with bath. Internet booking indicated no pre-payment, which was not true. My full week stay had to be prepaid, not just pre-authorized.
Great value for money and good location. Very spacious apartments.
Good location, friendly staff. Room service could be better - need to vacuum the floor, provide towels etc. Swimming pool not well maintained.
The staff was sooo Helpful and very professional. The room was cleaned everyday with no problems. I would stay again!
The beds were comfortable, the apt is very spacious and very near to shopping malls. Staffs were not flexible, we were not informed of the early check out time (10am) and was charged extra for checking out at 12pm. Everything was chargeable including the parking.
It's central location (next to the main shopping strip, 2 minutes to train station, next to all 3 CAT lines, 5-10 min walk to main jetty) is a major plus point. The apartment was also spacious enough for 5 adults. Long stay occupants might benefit from more frequent thorough housekeeping of the apartment instead of just providing basic services daily (e.g. change of towels etc.)
excellent location, very comfortable for our family of four, good size and cleaning services. no porter facilities, shower enclosure too small or alternatively, have a movable shower head.room can get a little cold.
closeness to local shops, large and spacious rooms and clean. bed was a little uncomfortabe as it was 2 singles pushed together
close to airport. shuttle driver was awesome. bed sheets were not crisp or flat like someone slept in them and pulled comforter over them. felt dirty so we couldn't sleep. worried about bugs because of this. shuttle times 45 minutes apart so we left 3am for a 330am time we would have liked to leave.
Hearing the news that the hotel will be refurbished/upgraded early next year The plumbing did not working properly. The shower only dribbled and it could not be turned off, hence a continued flow of water all day and night. Carpet in the main room was wet beside the bathroom.
24h reception service, problems got fixed, friendly staff, there is not much good to say though. The room was dirty, under the bed was rubbish. The bathroom was out of order, the bed was broken. Still I didn't get offered a new room. Very poor.
It, was close to the centre of the city. I work in the Hospitality industry in Port Hedland at the Hospitality Inn as a receptionist. I was not impressed with some of the staff, not real friendly or helpful, working in this type of industry they are your main things to be able to communicate with the guests and be as pleasant and helpful as you can Already mentioned everything in the above bracket.
The staff and food and the tv's in the rooms The rooms are to small I stayed 710
Clean, helpful staff and well situated for the city centre I needed to book with a credit card but wanted to pay with eftpos, however the hotel debited my credit card
close to city
I stayed in room 103, quite spacious, enough storage room but lack of pressure with the toilet during peak times. My sister was in room 107, far smaller and also had problems with the toilet system.
location need renovation
Close proximity to the city and within walking distance to many attractions.Central location with many good eating places nearby The room was very small - not really big enough for 2 people
Good staff We stay often at Aaron's Hotel ,Perth on our way back to the Eastern States. The usual standby rate is $99, this time we had to pay $229, the room was exactly the same. No discount was able to be offered at the reception, we were told to ask for a discount through reservations.We often book online, so could not see how this is possible.
The hotel staff was very friendly.
close to all the shopping and resturants no spa baths
very convenient location. the computer in the bussiness centre is really very slow. and the reception should have adv that we need to buy a time card fr the internet when we ask to use the computer in the bussiness centre. As now i have to go down to the reception 2 times. The lobby of the hotel does not seems to be a 4 star hotel... looked rather old and dull.
Location Buffet breakfasts were overpriced, undercatered and boring food.
The food at the restaurant was delicious!! So worth the money to stay there Not at all.
In house movies was never working I had to call and ask if it could be put on.
Overall, it was just very nice. Pleasant staff on the desk. A female was very abrupt at breakfast the next morning. Just the abruptness in the dining room.
Convenience and price. Bathroom was very small - we had a room near the lift shafts which was very noisy.
It is just right across the Swan River; it is also a convenient location to City Shopping. Service Staff were helpful and very friendly. Some of the front desk staffs were not very friendly. Hotel furniture very old, hallways and corridors are quite dark at night.
In walking distance to concert hall, the city centre and the Swan river foreshore and adjacent parks. Uderground parking layout deserves redesign attention
Easy to get to, well appointed room and a good nigths sleep. First nights stay in perth made easy.
Reception people were very kind. You should have free internet service.
Studio rooms spacious and comfortable. Friendly, helpful staff. Satisfactory responses to all our requests. We extended our stay. The room originally allocated was close to lifts which were noisy. We were given a change of room.
This is 'upmarket' accomodation, everything is brand new! Lovely spacious room within a beautifully constructed property. Located just 10 minutes by train outside Perth city centre in a quiet residencial area. Plenty of local restaurants and bars within walking distance. Friendly hosts Kay and Andre gave me their personal attention and made me feel at home. Had a really enjoyable stay.