La ubicación. Muy cerca de las cataratas y del puente que cruza a USA. El personal de recepción desagradable, nos dijeron que para ir al aeropuerto de Búfalo lo mejor era un taxi desde allí y que no fuésemos andando por el puente. No era cierto. Un policía nos explicó que pasar andando el puente era mejor, más barato y más rápido y así fue. Además, Por la noche tuvimos una fuga de agua en el techo del baño y se nos inundó, vino el de mantenimiento lo limpió y cuando fuimos a recepción para solicitar cambio de habitación no nos trataron bien, si siquiera se disculparon por el desastre y no nos dieron otra habitación.
la ubicacion. es caro para lo anitiguo que esta todo. para ir al piso de a bajo has de bajar as maletas a pulso.
Muy bien ubicado y excelente trato del personal.
Lo central que esta de todo lo relacionado con turismo a la cataratas y compras para turista internacional. En general todo esta bien, pero como sugerencia me gustaria encontrar la proxima vez un refrigerador para habiatacion de hotel.
Lo mejor del hotel su ubicación por proximidad al centro. Se trata de un hotel básico que está bastante "trotado". Además teníamos internet solo en los pasillos y zonas comunes del hotel, es decir, no había conexión wifi en la habitación.
Mi hija de 11 años no es nada tímida a la hora de pedir ayuda. Se hizo amiga de una de las señoras de la limpieza, Darlene, durante nuestra estancia. Darlene fue un encanto con mi hija y se aseguró de decirme que mi hija era muy buena.
Excelente precio para tratarse de un sitio tan turistico como las cataratas del niagara. a diez minutos caminando. habitacion muy amplia y limpia El exterior parece muy cutre pero no es asi. que no os asuste.
La amplitud de la habitacion y lo cerca que estaba del centro (se puede ir andando), ademas el parking es gratuito. El personal del desayuno era lentisimo y no atendia hasta que no ibas a decirles por favor que si podían traerte un cafe.
Que esta muy cerca de las cascadas. El aspecto exterior
La calidad precio y la proximidad a las cataratas. La piscina y jacuzzi geniales
The Rex is family owned and the members I met were fantastic. Very helpful, friendly and super kind. It was my birthday weekend and left a beautiful flower bouquet and note and both nights warm pasteries were left in our room. The bed was a little uncomfortable but other then that everything else was great!
The hotel staff/owners are very friendly and helpful. They obviously care about making their guests stay a pleasant as possible. We enjoyed our stay. The main room is nicely decorated however the bathroom could use some updating.
This is a truly wonderful place. The staff are exceptional and made a huge difference to our enjoyment of our visit. They provided great suggestions and helped us to structure our visit. The rooms are delightful. The breakfast, microwave, coffee machine and refrigerator, as well as free internet access were extra pluses. This place is a real find, and we would strongly encourage anyone with a car to select it over other hotel and motel options.
Family owned motel with a great hostess. She was above and beyond helpful in our short stay in Niagara Falls!
The staff tried to provide good service, and the hotel appeared relatively clean for its vintage. Bathroom was very small with no horizontal surfaces to set things down, other than the top of the toilet tank. The curtains let the lights from the parking lot into the room, so it could not be made completely dark. The room was not quiet, due to road noise and plumbing. There was no thermostat to control room temperature, but the room was heated.
Very friendly, nice, comfy, clean rooms. Location was good, 10 - 15 minutes walking to city center and the falls. Complimentary breakfast was a nice touch, the homemade pastries were delicious! :) Can definately recommend and will stay there again.
Breakfast was ok The staff was very short and didn't care much. The hotel room wasn't clean at all carpet smelled bad and room was so old and run down
The only thing that made the stay worth it was the included breakfast, it was actually pretty good! The room was sketchy! There was a dead bug on the bathroom counter and wrappers and dried up food under the beds. The indoor pool had white specks floating around in it, the hot tub was empty, and the doors that said "Keep Doors Shut at All Times" were open with extension cords running from them! The male staff at the front desk were short and to the point. We felt like the hotel staff were doing the bare minimum to get by.
The staff was nice I booked the room 12 days before my arrival. I called hotel a night before my arrival to tell I will come late in the night of my arrival. Then when we arrived at 11:50, July 2nd, they gave us their worst room- as the staff said, it was the last room. I could book such a bad quality room for a much lower price on 6/20/2010! What was the benefit of booking 12 days ahead?
Fair for the price.
Room avoid size hot tub was great AC not working very well no knob to turn on properly Tiles in bathroom ceiling need to be replaced
location and price breakfast
The customer service There was maintenance being done early in the morning. Was never informed of this. Would not stay there again.
Location, location, location... this hotel has easy access to the Niagara Falls tourist spots. The buildings were run-down, the room was dark.
Free breakfast was okay. Quick check in and check out. Cheap. Rooms smelt disgusting, holes and cracks in walls, stained towels and sheets, cold shower water, air conditioning unit that did not work, dirty floors and walls, dirty pool area.
You get what you pay for. It's too far from the falls, holes in the walls, paint peeling from the walls. Bath tubs are old and dirty looking. It needs to be updated. So many other reason why not to stay to list.
Personal muy agradable. Nos dejaron una habitación para dejar las maletas el día que nos ibamos ya que estuvimos en las cataratas hasta la noche. Camas grandes y comodo en general. No muy lejos del centro y las cataratas y cerca de Skylon Tower. Estaban de reformas
Sobre todo el atendimiento, relacion calidad precio buena, caminando llegas a las cataratas.
localizacion y personal agradable
Muy confortable, habitación ampla. Está muy cerca de las cataratas
Hotel economico, bien ubicado. Personal amable Nada en particular
Relación calidad/precio y ubicación cercana a las cataratas con aparcamiento incluido.
Localizacion ya que es posible llegar a todos sitios andando con parking gratis Nos llamaron tres veces para limpiar la habitacion, a pesar de que estabamos durmiendo
El personal es muy amable. Por el precio las habitaciones son muy amplias y estan muy limpias Nada relación calidad / precio excelente
El hotel está bastante bien, se puede llegar andando a las zonas de interés, y el personal es muy amable. La habitación estaba limpia y aunque en las fotos parece un poco cutre, es grande y el jacuzzi funciona perfectamente. Para pasar una noche está muy bien en relación al precio de los demás.
proximidad a las atracciones en general. Antiguo pero limpio. nada en particular. buena relacion lo que ofrecen con el precio.
El hotel esta proximo a las cataratas, se puede ir andando. Buena relación calidad-precio.
La ubicacion y el hotel muy confortable
La cama de la habitación es muy cómoda, así como el que tenga un espacioso aparcamiento. La ducha de la habitación y la excesiva distancia a pie que tiene de los lugares turísticos.
Hotel nuevo, limpio, sencillo pero comodo. Que no tuviera desayuno continental y que esta un poco alejado de las atracciones
la cercania a las cataratas y el precio la limpieza deberia de mejorar
La ubicación aunque parezca un barrio peligroso no hemos tenido ningún problema. Es bastante básico y la limpieza es justita por lo demás bien
comodidad de camas no tiene secador
Buena relación calidad precio Un poco lejos de las atracciones, sobretodo si hace frío. Hay otros económicos más cercanos.
Facilidades,economia,aseo sala de cafe,pequeña
i did not like anything. staff treated me as a child. could not even bring friends into my room without being questioned by staff. the way the manager treated me with no respect.
Close to the attractions, clean rooms, free parking Still has poor breakfast options, hard to find room in basement
The room was clean and comfortable. 1. There were no real breakfast there - only some cookies. 2. I was unable to get the real invoice for my stay.
Great location for the Falls, easy walking distance, car not necessary to move aroung the area. Very comfortable bed, good hot water, quiet room. Good value for the area Room cleaning was not so good, spilled food behind the dresser. Continrntal breakfast wa pretty basic
The great location and accommodating staff. The amenities were lacking but were comparable to those at nearby locations.
for what you get out of the price to stay it is a good deal
I like that the non smoking rooms are far enough away from the smoking rooms. The 'continental breakfast' leaves much to be desired.
Location, Staff, Cleanliness, Price SLOW wifi
The room was very comfortable and spacious.Would reccomend No complaints had everything we wanted
The Jacuzzi in the room was nice. The air conditioning was a life saver. Plenty of towels. Pillows were a little small on the King sized bed. A balcony would have been nice.
Good location for the price Should of had microwave or coffee maker in room
we found it to be quiet at night,which was nice,we were close enuf to attractions,but not caught up in the hustle of it. coulda had more towels,with the hot tub suite...a robe woulda of been nice also.
Nothing much The rooms were dirty, dirty furniture and upholstery, damp smell and some insects flying around inside the room. It was terrible experience. New owner apparently has no experience in hotel management and does not customer service at all.
It was close to the club seven To say I paid over $200 that room was very rough. Stains on the floor and cracks in the walls everywhere.
The owners were very accomodating and the location was great only 8 tv stations - not good for tv watchers
the actual room environment are poor and different from the pictures i saw on that website.
It certainly is within walking distance to the casino, restaurants and amusement areas. It scores well for location. I don't like rooms with outside access. Also, no clock, no iron or ironing board or hairdryer in the room.
The hotel is run by the family who owns it and this makes a real difference in the way they take care of people. They gave great suggestions and followed up on what we had done. It was a wonderful experience staying there. Plus, it was a short walk to the Niagara Falls! We liked everything.
If you're looking for luxury look elsewhere. This place is located in a great location close to everything. Good for just to sleep in for one night. Decent place. Would come again The washroom. Very outdated and the doors all squeak. Maybe WD40 may work
near all comodity perfect place
The staff was lovely. I quickly got a reservation there after having a horrible experience with the a1 Motel, and it was a wonderful change. Everything was fine. The bathroom was so so, but other than that, lovely.
It smelt very musty and smoky although I requested a non-smoking room.
It offered an acceptable and comparatively inexpensive option in the major Niagara Falls resort area, with parking included. Great access. They were very accommodating when we asked for a quieter room location. They could have cleaned the outdoor stairs and walkways a bit more.
position, price, helpful staff
The room with the queen bed was nicer than expected.( they gave us this room instead of the standard room)The staff was nice.Great location very close to all attractions.Very clean. The room we stayed in faced the street ,so there was a lot of noise and light coming through the window.You could hear drunk people making noise until 3 am. The staff was very nice and let us change rooms the next night.(to standard room)This room was much better for there being no light and for the noise but if you have drunk noisy people staying while you are there you might not get much sleep. Good place to stay just bring ear plugs just in case.
Was in a great location. Needs to be renovated ASAP
It's Ok but room is very old, Ac is broken in Room # 8. Paid Breakfast and is very costly.
nothing was good and I don't recommend this hotel unless you are looking for a very cheap place to stay Free breakfast: yes it was free but it barely had any options. muffins, bread butter and cereals. Free Wifi: was up and down not consistent cleanliness and hygiene: this needs a special attention in this hotel.
Staff was amazing and super friendly. The wifi was very difficult to use for more than a couple of minutes at a time.
nothing ... smelly rooms and really dirty Disgusting smell in the room and overall dirtiness ie. for breakfast i grabbed a peace of bread from the free breakfast setting they were providing to make some toast and i notice a small cockroach on the bread which made me throw up and leave immediately
price was the only thing. there was no coffee maker in the room. there was supposed to be a sofa bed in the room. I guess you get what you pay for? false advertise. there was no extras. poor service,
Location; cost and friendly staff No wifi service. Singal was none existant. Pool was under construction
Nothing Everything horrible staff dirty rooms
every thing was poor serves dirty room ,lock broken on door could not lock the door . moved to a new room with a double bed not a 2 double beds for a family of 4 .then they moved us again we got lock out again 2 more times .late for my mom,s wedding poor poor rooms and dirty room and poor services food left in the freg would not used the motel ever again it runn my mom,s wedding with to much stress .
Location was good It is very run down and dirty
Family room had 3 full size beds. Breakfast was not as advertised. It was toast and cereal. Pool was cold and dirty. Stayed four days never cleaned room, brought towels or toiletries.
room size which was a 2 room suite washroom floor was not clean and the room did not have carpet .One of the two room suite did not have bedsheets for the two beds.
It was good value for the money. The staff was pretty accomodating. Not a far walk from Clifton hill or fallsview. it's right on stanley st which is a fairly busy street.
Location. 10 min. walk to Niagara Falls and all the attractions. The rate is reasonable for a family of 4 in the Niagara Falls area. Receipt is not provided. Internet connection is poor, intermittent and only in the bedroom. There was no soap. The towels were paper thin and only 2 sets were available. The room has a cigarette smoke and dampness odor. The lighting was poor. Front desk person is not friendly.
Nothing The shower is not working, the carpet smells stinky
nothing rooms had filthy floors, no towels, no soap, no pillowcases,no toilet papper, fridge was not cleaned out. no life gaurd for pool. people drinking alcohole and doing dope at the pool. very poor manage ment.
A short walk away from the activity of Clifton Hill. No movie channels. No phone in the room. Very thin towels, only one chair in the room.
It was ok No plug for jacuzzi. Short circuited twice. Only two towels. Two pillows.
not much was not what i expected there was no fridge,no phone,no microwave,no iron it just was a horrible experience
location Service/facilities not that good. There are big holes on the wall. Admin office is not open even at 8:45AM!
not a single thing very poor service, facilities provided in the room (even toilet was not flushing), location and not worthit at all for the price paied.