Limpio Trabajamos muy duro y pasamos una noche para hacer una escapada, así que tiramos la casa por la ventana y pagué más de 250$ por una "vista de la ciudad" en una habitación matrimonial. Llegamos a las 8 de la tarde y aparentemente estaban "completamente reservados" el sábado por la noche que nos quedamos con ellos, así que nos dieron una habitación lejos y sólo podía ofrecer una cama cero con vistas ... Que además no nos devolvieron la diferencia por la habitación que nosotros habíamos reservado, y a medias se ofrecieron comprar una ronda de bebidas por las molestias, pero sólo después de que lo pedimos. Ninguno de los miembros del personal con el que tratamos era muy amable. Nunca más me alojaré allí!
También la cercanía del centro de Bradley.
Bobby, el portero fue muy amable y servicial!
The room and hotel was great looking and modern and the area was amazing! The bests were a little too firm and stuff, the pull out sofa had a bar that went right where your back would be so keeping it folded up was more comfortable for my friend. The breakfast had potential but the eggs were extremely watery
Room was comfortable and large. Location was great. Was told breakfast ended at 9, at check in we were told it ended at 10. Minor inconvenience.
We liked the river being so close so we could go outside and sit on the benches there along the Walk. It was easier to walk to the events we were attending because the Residence Inn was located close enough to them. The Staff was friendly and professional and helpful. The AC was excellent! The sofa bed was so rough on my cousin's back he was very sore the next morning. There were never enough towels so we had to ask for them several times and for the money we paid to stay there, the towels were thin, very non absorbent and rough on the skin. There weren't even any toiletries provided that even the cheap hotels have in their rooms! When the cleaning person came in, she/he removed the dirty glasses and cups in the sink and never brought any back. We actually would have preferred to NOT have the cleaning crew come in. We kept the room fairly cleaned up and could always call for whatever we needed. One bottle of water, a bottle of soda and a bag of chips cost $8 at the hotel desk so bring your own drinks and munchies!!
Loved the view, high ceilings, comfortable bed, room/suite size
They overbooked us so we were moved to a different hotel that was less convenient. Not a great experience but it could have been worse.
Staff was amazingly helpful. Simply over the top! Took a real interest in making sure they met all of our needs. Remembered who we were. Said hello every time we walked in the front door.
The hotel cancelled our reservation an hour before we were set to arrive, and this is after we received a reservation confirmation that morning. We were left scrambling to make alternate arrangements at the last minute and while on the road.
We got a free upgrade for our stay as all the rooms were not full nothing
Unfortunately the pool area was under construction while we were there which was one of the main reasons we had booked this particular hotel. Also, the room the we stayed in (423 I think) only had one small window that was so high that I had to stand on a chair to see out, but then it only looked to the other side of the building and a roof. It was a bit like a dark hole, but we decided that maybe they put us in that room because there aren't any adjoining rooms & we had an infant?
Location of the hotel was excellent. I was visiting the Harley Museum and this was only a short drive from the hotel. Getting from the parking lot to the hotel was not that easy. In the end there were about 4 of us wondering round the parking garage trying to find the entrance. But once inside the hotel was very nice
Staff was very helpful and friendly. Great experience for my first trip to Milwaukee. Would absolutely stay here again for sure!
Competent and helpful staff. The business center was experiencing technical difficulties but the front desk staff were happy to print our boarding passes for us.
Was very happy to stay here. Clean and beautiful. Loved breakfast, but they need to season the scrambled eggs on the breakfast buffet.
clean hotel and nice employees Pool was very small
Nice rooms and very comfortable beds. The complimentary breakfast was also very good. It's in a good location for downtown activities. Staff was very friendly and responded quickly to request for service. The room was clean, but dated. The carpet needs replacing and fixtures need some minor repairs or upkeep. For the price of the room, the parking should be included.
We loved that the hotel was close to everything in Milwaukee. We also loved that there was a pool, exercise room, and free breakfast.
Free Hot Breakfast Location Comfy bed When we checked in it was about 75 degrees fahrenheit outside... and about 80 degrees in our hotel room. It was very hot and muggy, and the windows did not open. The air conditioning was not working at all and the staff was totally unconcerned about remedying the situation. They tried telling us that everything was working fine, but of course it was not. The only thing the hotel did to fix it was to give us a box fan. They told us that it would cool off at night... but it did not. Multiple people complained but nothing was done to accommodate us or to compensate us for the inconvenience. Staff was at worst, rude, and at best, disinterested. When we checked in at 3:00 on a Thursday they only had 1 person working so we had to wait a very long time to check in. The bathroom was leaking water from the ceiling above the sink. The furniture in the room was worn and in need of repair or replacement. For $20 more a night we could have stayed somewhere much nicer.
The location is great, the rooms are clean and comfortable and a great value for the money.
location, economical beds
The staff were all very pleasant, the decor divine (elegant/classy). And the breakfast was GREAT! Nice convenient location, easy access to shopping and theaters galore. I love visiting Mikwaukee, there's so much to do especially downtown. What a treat!! There was an odor in our room occasionally (the only thing I can akin it to was raw sewage). While it wasn't continually present it did waft through a couple of times and I was left to wondering what the heck it was or where it was coming from. I didn't address my concern with the staff, as it wasn't a continual odor and reminded myself it is an older building (it's on the National Register of historic places) and these things cans/do happen. My bed however was slightly lopsided and that made for a little bit of uncomfortableness. My only other concern was the amount of panhandlers out on the street near the building. While that's not the hotels fault, I do feel their staff should make certain at all times their guests are not bothered by them especially when walking to the surface parking lot which is about a block away.
It was a very nice hotel for the price and I got an upgrade because of the problem with the reservation.
The staff was nice Our room had bugs in it and we asked for a queen bed but were given two twin beds, which was aggrivating
Free Internet, Clean room, Convent parking in the garage just opposite, good location The windows + curtain mechanism was lousy...There should be proper windows in the room.
It is a hotel in a very convenient location, right in the downtown Milwaukee area. Also has a pretty cool restaurant/bar in the basement. The hotel staff was also very nice. No
Close proximity to the downtown hotspots (food and bars) suited us perfectly!
Downtown close to good food and entertainment. Staff had great suggestions for places to go see small rooms but comfortable bed.
comfortable bed, big room, clean & updated bathroom
The room was ready for me by 10:00 am None