Muy buena localización, personal muy amable y con conocimientos de inglés, lo que no abunda en japón, y con internet en el lobby habitaciones pequeñas como en todo japon
La limpieza, la ubicación, la amabilidad del personal, desayuno occidental muy completo. Aunque muy sencillo, excelente calidad-precio
The staff were helpful, the location was good, the rooms were clean. The TV channels were limited to Japanese ones only. There should be at least a couple of English news channels. No English newspapers were available.
My Japanese is not good, and the staff was very patient. The room was comfortable and aesthetically pleasing. I liked the "ladies' room" gifts and the toiletries in the room. I had a shiatsu massage late at night and they let me go over the scheduled time. Pajamas were included with the room, but they were one size only. I'm a fairly large person and couldn't fit into them. It might be better if they had other sizes available.
Hotel Staff are very very poor in English and communications
Extremely clean, great wifi Bed was too firm, but that is normal in Japan. Staff could speak better English; only one attendant was fluent and the others were very difficult to communicate with, although they were all exceptionally friendly and accommodating.
Super clean, perfect location. Bed was too firm, but that is normal in Japan. Some reception staff didn't speak English.
very polite staff,convinient location,very clean,everybody is ready to guide and help costumers with abeutiful smile.
The room was so comfortable and much larger than expected. And the sweeping view of the city and the mountain from the room was incredible. I wanted to have a Spa treatment but it was booked out on the day. I wish it was open longer hours till late so that more people could use it.
El hotel está en una buena ubicación. Nos dieron una habitación de fumadores y hubiese preferido una habitación para no fumadores. Cuando le preguntamos a la recepcionista por una habitación de no fumadores, nos dijo que no había y nos dio un ambientador. La habitación olía mucho a humo y era muy difícil de disfrutar el espacio.