Sencillamente impresionante. Es sin duda un hotel muy recomendable para parejas, donde cuidan hasta el más mínimo detalle para que estés muy a gusto. El personal magnífico, las habitaciones una delicia y en general pasamos allí unos días de ensueño. El diseño de todo el hotel, el lobbie La cocina es sensacional, una auténtica delicia para los sentidos. El servicio en la playa también es fantástico, así como el bufet. La playa privada es muy pequeña, aunque existe otra al otro lado de las rocas donde encuentras varios restaurantes, tiendas y actividades acuáticas. Nadie lo comentaba pero está totalmente alejado de la civilización. Es algo muy positivo para la gente que quiera desconexión, pero para los que quieran algo más resulta inviable. Para llegar allí hay casi una hora en todo terreno, con caminos muy abruptos. El precio es muy alto, casi prohibitivo, pero no para aquellos que vayan de luna de miel y quieran algo exclusivo como fue nuestro caso.
Su ubicación en medio de la selva. La playa que está situada al lado del hotel con sus restaurantes. Piscina del hotel agradable. La habitación olía muchísimo a humedad, era muy desagradable. Precios elevados : restaurante del hotel, bar, furgoneta-taxi. No vinieron a buscarnos al puerto después de haberles avisado el día anterior de nuestra llegada desde nuestro hotel en Koh Samui.
Buenas instalaciones y vistas a la playa. El pedir la tarjeta de credito en el check in y cobrate en ese momento la estancia en el hotel. Veo un detalle muy poco elegante para el tipo de hotel que es, y ademas 10 minutos despues pasan por tu habitación a solicitarte el pasaporte. En ningun hotel me habia pasado esto, y siendo todos supuestamente de menor nivel.
la ubicación es malísima, no dispone de transfers gratuitos hacia otros puntos como por ejemplo el puerto. es practicamente salir de alli sin que te cueste una fortuna, además de la fortuna que ya vale el hotel
sobre todo su ubicacion encima de una playa de arena fina y blanca. La construccion, sus jardines y la poca capacidad de camas hace de este resort un pequeño paraiso.
La tranquilidad, el relax y el personal es maravilloso. Es un paraíso, con un entorno espectacular
very good location, easy access to the wonderful beach; it was very easy to rent a moto at the hotel (for a very reasonable rate) which gave us the opportunity to explore the island (very recommendable) the apartment rooms smelled of mould due to the dampness but maybe the bungalows don't have this problem (?); when we arrived there was some confusion about our reservation as the internet was down and we didn't have our reservation number with us but this was resolved after a few minutes
Verry nice bungalow, with great view. Love the hammock on the veranda. Restaurant is point on a hill with stunning views over the beach.
El hotel está realmente bien para su precio, el restaurante es bueno y la situación al lado de la playa, excelente. Eso si, es un sitio tranquilo, alejado del bullicio de Haad Rin y con pocas opciones para compras, bares, etc. La caja fuerte estaba estropeada y fue difícil dar con un empleado que hablara inglés correctamente para explicarle el problema, que por otra parte, no resolvieron en dos días. No obstante, la peor experiencia la tuvimos después de irnos, con el viaje a Krabi contratado en el propio hotel: no lo recomiendo a nadie, pagamos casi un 50% de sobrecoste para encima recibir un servicio pésimo (autobús público de 2ª, en lugar del directo contratado), que llegó con 3 horas de retraso y nos dejó en manos de los comisionistas de Krabi en un lugar alejado de la estación oficial. Un timo en toda regla
beach view (from restaurant, pool), fairly clean not welcoming, money-driven staff (particularly elderly lady running the place and dominating everything/-one): a) had to pay full reservation price in advance (even before seeing the room), b) resort is very remote and far away from supermarkets such as seven eleven (1h walk). the resort supermarket (operated by hao yaad) charges 250%-500% higher prices than seven eleven. c) air conditioner only cools room down to 28degrees (says 18degrees on display, but didn't work). fan works ok d) fatty breakfast - no buffet (even though I booked it). limited a la carte (one is only allowed to order once p.p. and only one egg-dish), no milk, cereal or dark (=healthy) breads. e) staff didn't help when I needed emergency transport to koh samui hospital
The Staff was quite nice and the guy at the welcome desk funny. We stayed there for 6 days and it was ok, some points to notice (see downstairs) but not horrible the breakfast was fat and limited, everyday the same 4 dishes (no cereals, yorgurt). Impossible to swin in the sea (not deep enough until rocks - 100m away). No elevator but tiring stairs (though not that impossible to do!). Stains on sheets and towels (though the room was made everyday and quite clean). Location Excentred (but ok if you rent a motorbike).
Good resort with clean rooms. We did expect a more luxourious room but it was clean (we had the standard hotel room) and big so we were happy! Right next on a pretty beach and good breakfast. Perfect Thai Massage right on the beach, part of the hotel. Ask for On! (that's her name). We didn't think the food in the restaurant (hotel) was that good, a bit boring. Eating on the beach was great, but the food was a dissapointment. They staff had a music installation on the beach and one night they played loud urban music, which didn't really fit with the sound of the beach and the relaxed resort atmosphere.
Good value for money, nice pool and friendly personel Our view wasn't that great.
The beach was nice and the rooms were comfortable. The rooms were private and quite big. Our room was infested with ants, our air conditioner didn't work and the vans used for shuttle broke down and were very dangerous considering the price. The staff spoke poor English.
nice view of surroundings
Massage Very little hot water, no safety deposit box, didn't pick us up from port as promised, staff had a poor attitude, over-priced food menu, dirty swimming pool (dead frog in), no gym, no adaptors for overseas plugs, shower was a wet room-not big enough for 4 people, ceiling fell in due to leak-no compensation offered, door didn't lock properly, food took ages to be cooked, service at breakfast was very slow, they asked for money up front, bad service when checking out-they charged us for things that we hadn't even had, no receipt given to show us what we had been charged for, no hairdryer, over priced taxis arranged into Phangan.
Absolutely nothing. Worst experience of my life. From the moment we arrived at the Sunset Hill Resort and "Spa" untill the moment we left there was not one thing I can honestly say that corresponded with the desciption of the hotel on Booking.com or on the hotels own website. The hotel was a complete let-down.
The staff was very friendly and helpful in all matters. Very peaceful place, not on the party side of the island. Good place for those who just want to relax. The massage service the resort provided was excellent! Construction work was in progress but id didn't disturb at all. There were some problems with water pressure and supply on a couple of days, though shower/toilet worked every day, so no showers were interrupted. The resort staff recommended a dutch tour guide who didn't deliver as promised so we recommend to explore the island on your own.
We had a fantastic stay at the Sunset Hill Resort & Spa. Our room was huge with a big balcony overlooking the nice pool and the ocean. We also loved the breakfast area with the same nice view. The staff is friendly and helpfull. If we go back to Koh Phanang we will defenitely stay here again. No
The apartment we stayed in was lovely with beautiful views, great air con and cleaned very well, everyday. Staff were helpful & friendly. The resort is situated on a hill so you need to hire a car/motorbike or get a taxi everywhere.The facilities were poor and the very few staff that were there are not very organized, just little things like the breakfast tables not laid ready for you in the morning so you get your breakfast before the knives and forks...by this time the food is cold! Couldnt have any cocktails one night as ''the girl that makes them has gone home'' lounge and restaurant is only open from 8am - 11pm. I would have imagined a spa resort to be packed full of things to do but all we had was a jacuzzi and a pool. The place is only half built at the moment, but I can imagine will be great in a few years when all is up and running.
So peaceful and beautiful! Friendly staff. Lovely design and decor of cabins. I had some bugs in my room.
The hotel is right on a private beach, the location is amazing, near the pier but isolated. The staff is very friendly and helpful, they speak English and good communication is not common in Thailand. Breakfast and restaurant are very good, you can borrow a kayak or snorkelling and other sporting equipment. WiFi is free. Our bungalow was beautiful with ac and sea view, We enjoyed every moment and value for money was excellent.