Very new hotel. As such they have not worked the kinks out of the system yet. When the toilet was broken and we had to switch rooms it took hours of them running around and me talking to people to do so. Then when I talked to management the next day they would only give my a pittance of a discount on the next nights stay. We missed our dinner... I was upset. It should be a comped night no questions asked for what we went through.
Loved the location. Near the marina. Near Duval Street. Resturant hours during the summer were limited. Nobody cares. Restaurants are everywhere.
The hotel was amazing, very clean, quiet, friendly staff, great location, wonderful landscaping, clean salt pools. We really enjoyed our stay. This was the best place we have stayed in key west so far. We will return. My only suggestion is to watch for those extra fees (resort fee, parking fee, room amenities...). It was a bit much on top of the already expensive cost per night.
The staff was very welcoming and helpful. Extremely relaxing and beautiful place. It was brand new, clean, and luxurious! Nothing
Room Too expensivee
Premises Breakfast included Mini terrace at each room Clean Location Having eggs, ham... something salty, would be a plus at breakfast minibar is empty/ no bar service around the pool Somewhat expensive
Like most reviews read, the hotel is located in a convenient location near enough to walk down Duval or head to Mallory Square. There is adequate parking for guest. Rooms are clean with a modern feel. The pool is popular with guest. Although small, it kept everyone happy. Breakfast was always set up by 7 am, but it is a light breakfast. If you want something heavier, there is a Denny's nearby that you can walk to. Staff was pleasant. Breakfast could have included eggs, and the bread choices dwindled if you came late, as it was not restocked. As said above, if you are looking for a bigger breakfast just walk over to Dennys.
Good location, prople lind. Bugs in the bathroom
Really good service, clean rooms, great location. Overall nice place to stay. We had a room on the first level and you could hear every move made by the guests upstairs. Not for light sleepers.
Nuestra habitación era encantadora y decoradas con buen gusto, muy de Key West. Extremadamente tranquilo. Bonita piscina en la azotea.
la ubicacion excelente para conocer Key west En la 4ª planta habia un ruido excesivo procedente del aire acondicionado
The room was clean, nice pool area, the location was great and very friendly staffs. I'll definitely stay here again. None
Very friendly staff, relaxing atmosphere, the best location (walking distance to Duval restaurants and galleries), cozy rooms, outdoor chairs right by your room, life music from the next door restaurant. I will definitely come back and would recommend to stay at Wicker Guesthouse . The outdoor patio looks a little old, but due to the weather specific in the Keys (rain and flooding ) I guess it's not easy to keep it at perfect condition all the time. Everything else is great.
Our room had a full kitchen, was very reasonably priced, and the staff was superb. They were very flexible with our arriving early and checkin out late. Everyone made the effort to look me in the eye and greeted me with a smile. Very professional. The cleaning staff started their rounds pretty early, like 9:30, and we weren't up and moving yet.
El estilo arquitetocnico y las plantas Sí:que la puerta del baño fuese persiana ,por lo cual no había aislamiento acustico ni de olores.
Excelente hotel con dos piscinas en un entorno natural muy agradable. Excelente desayuno. No tiene parking propio.
Cerca de Key West Ensenada... excelente desayuno continental La ducha estaba apretado...
Localizacion. Habitacion limpia, simpatica. Piscina de agua caliente e fria. Desayuno en general. Servcio no existente y cubiertos de plastico, impossible cortar una fruta o cualquier otra cosa. Aire acondicionado de la habitacion con un sonido mui alto.
La situacion prefecta solo 5 minutos de calle Duval a Key west, El stylo del hotel muy tipico, historico, y comodo. La maquina de bebidas no ha fonctionado correctemente
SHORT WALK TO DUVAL AND SIGHTS OF OLD TOWN. STAFF EXTREMELY COURTEOUS AND FRIENDLY. NICE HAPPY HOUR AND CONTINENTAL BREAKFAST. ROOM WAS QUIET. NO
Cleanliness Location...when I left, there was no one available for check out
Great pool, no children,quiet. We can even manage the roosters for no kids and a real pool. :)
The staff were all pleasant and informative. Amenities just as they said. I love bananas you can add them to the free breakfast. All in all it was a very pleasant stay. I have already recomended The Cabana Inn to my son.
An amazing hotel, especially the staff does a great job! Worth the price! Ask for the receptionist, he did an outstanding great job...Without him our stay wouldn't have been so great in Key West! Thank you!
Location was excellent! Continental breakfast and happy hour of wine and cheese was very well done. Three flights of stairs to carry bags up and down without assistance offered. Had to pay for bike rentals from the hotel. Many places have them as a complimentary service. The tv was small and didn't rotate properly to be seen adequately from the bed.
The staff were super polite! The room was not the cleanest! Hair all over bathroom. Seemed over priced as well.
Very close to attractions , clean , friendly staff Parking was limited
Very clean. None
A very nice and charming place to stay. A great value and perfect for couples. The staff are wonderful! We will definitely be back. If you decide not to pay the $25/day to park in their spaces it can get a bit tricky to find parking.
The resort is broken up into small pool areas. We were given a street facing room which had road construction going on all week, making the balcony unusable and preventing sleep at night. The VACANCY sign was posted at the office. We feel they should have been sensitive to this situation and given us another room.
everything is perfect! excellent place for stay! love this hotel!
It was a beautiful hotel with really stunning landscaping and great pools. Pricey, but worth it in my opinion
me gusta el clima la intalaciones esta buena le falta algo regueativo por las noche
La ubicacion es excelente, creo que es la mejor de key west. La decoracion y comodidad del hotel se llevan los laureles. Altamente recomendable. No
Excellent location. Walk to all the sites. Spacious clean rooms with hardwood floors. Quiet. Beautiful pool area. Away from the noise of Duval yet close enough to walk to everything. Park your car you won't need it until you leave! Poor water pressure in shower.
The paradise inn was amazing. The staff was friendly and helpful, everything was clean, and the pool was perfect. The location is great, close to everything. Even the complimentary breakfast was awesome. We stayed in south Florida for two weeks and this was our favorite stay. Construction on the property woke us up very early in the morning, but only once.
correcta ubicacion , entorno agradable hotel sin ascensor y sin posibilidad de que nadie te ayude con el equipaje. Habitacion muy pequeña
La amabilidad del personal Habitación muy pequeña.
El personal y la apariencia general del hotel. Las habitaciones son pequeñas y horribles (al menos la 111, justo al lado de la piscina), se las ve anticuadas y no dan la sensación de limpieza que esperamos por un hotel de este precio.
Tranquilo, relajante, natural,sinlujos pero con mucho gusto