Very new hotel. As such they have not worked the kinks out of the system yet. When the toilet was broken and we had to switch rooms it took hours of them running around and me talking to people to do so. Then when I talked to management the next day they would only give my a pittance of a discount on the next nights stay. We missed our dinner... I was upset. It should be a comped night no questions asked for what we went through.
Room Too expensivee
The staff was very welcoming and helpful. Extremely relaxing and beautiful place. It was brand new, clean, and luxurious! Nothing
Loved the location. Near the marina. Near Duval Street. Resturant hours during the summer were limited. Nobody cares. Restaurants are everywhere.
The hotel was amazing, very clean, quiet, friendly staff, great location, wonderful landscaping, clean salt pools. We really enjoyed our stay. This was the best place we have stayed in key west so far. We will return. My only suggestion is to watch for those extra fees (resort fee, parking fee, room amenities...). It was a bit much on top of the already expensive cost per night.
Nuestra habitación era encantadora y decoradas con buen gusto, muy de Key West. Extremadamente tranquilo. Bonita piscina en la azotea.
la ubicacion excelente para conocer Key west En la 4ª planta habia un ruido excesivo procedente del aire acondicionado
The resort is broken up into small pool areas. We were given a street facing room which had road construction going on all week, making the balcony unusable and preventing sleep at night. The VACANCY sign was posted at the office. We feel they should have been sensitive to this situation and given us another room.
everything is perfect! excellent place for stay! love this hotel!
It was a beautiful hotel with really stunning landscaping and great pools. Pricey, but worth it in my opinion
A very nice and charming place to stay. A great value and perfect for couples. The staff are wonderful! We will definitely be back. If you decide not to pay the $25/day to park in their spaces it can get a bit tricky to find parking.
La ubicacion es excelente, creo que es la mejor de key west. La decoracion y comodidad del hotel se llevan los laureles. Altamente recomendable. No
me gusta el clima la intalaciones esta buena le falta algo regueativo por las noche
Very clean. None
Great pool, no children,quiet. We can even manage the roosters for no kids and a real pool. :)
SHORT WALK TO DUVAL AND SIGHTS OF OLD TOWN. STAFF EXTREMELY COURTEOUS AND FRIENDLY. NICE HAPPY HOUR AND CONTINENTAL BREAKFAST. ROOM WAS QUIET. NO
Location was excellent! Continental breakfast and happy hour of wine and cheese was very well done. Three flights of stairs to carry bags up and down without assistance offered. Had to pay for bike rentals from the hotel. Many places have them as a complimentary service. The tv was small and didn't rotate properly to be seen adequately from the bed.
The staff were all pleasant and informative. Amenities just as they said. I love bananas you can add them to the free breakfast. All in all it was a very pleasant stay. I have already recomended The Cabana Inn to my son.
The staff were super polite! The room was not the cleanest! Hair all over bathroom. Seemed over priced as well.
Very close to attractions , clean , friendly staff Parking was limited
An amazing hotel, especially the staff does a great job! Worth the price! Ask for the receptionist, he did an outstanding great job...Without him our stay wouldn't have been so great in Key West! Thank you!
Cleanliness Location...when I left, there was no one available for check out
Es un antiguo y precioso palacete de estilo antiguo, con buen ambiente y un hermoso jardín El tamaño de la habitación y no había mobiliario para nuestra ropa
La ubicación era fantástica. La habitación estaba limpia y las instalaciones. El personal era muy amable y también aceptan mascotas! AC llevó un tiempo para enfriar
We were greeted in the office by Scott and Dennis, both of whom were very welcoming and friendly. They answered our questions, showed us around the property, and were more than helpful in getting us situated. The location is tough to beat -- it's a block off Duvall St. and walking distance to the waterfront (and if you're planning a trip on the Dry Tortugas ferry, it's a stones throw from the marina). There's no parking on site, but they offer a reduced rate at a garage a few blocks away. The property is beautifully maintained with modern conveniences. The bed was comfortable and the adjoining porch was enjoyable in the evening. Keep in mind this is a block from Duvall Street and no amount of sound proofing can remove all of the noise drifting by on the street. It was also a bit on the pricey side, though not out of character for that neighborhood.
I have stayed at the Cypress House a couple times now. Staff is always friendly and accommodating. The room I stayed in was very comfortable and clean. Also, the location is great being a couple blocks from the best bars on Duval Street. Nothing
Staff was very helpful and friendly, room was very comfortable and clean. Would definitely stay again!
My husband and I came to Key West for a short getaway. We were very please with Ambrosia. The staff and amenities met all of our expectations. The staff was lovely, the breakfast was delicious with many hot and cold choices, the property was beautiful and quiet and we loved being only a couple of blocks from Duval street. We liked that we could relax and recharge at Ambrosia when we needed to and we could walk down to Duval street for the action. I wish we could have stayed longer.
The staff here is amazing, especially Lexi at the front desk/office. She constantly answered our questions and gave great suggestions and met all of our needs. She was extremely accommodating to things we needed while traveling with a 2.5 yr old. The rest of the staff was amazing as well, we just mainly interacted with Lexi. The rooms are very clean with comfortable beds. The hotel is very quaint with beautiful grounds and great pools. They provide a full complimentary hot breakfast which was delicious. It is very close to everything you need in town so you can walk almost everywhere! If we came back to Key West we would definitely stay at the Ambrosia again! The ONLY con I would say is that the wifi is very slow.
Liked just about everything! The beautiful historic property is well located just steps from Duval Street and within easy walking distance to all attractions yet peaceful and quiet for sleeping at night. The staff is friendly and helpful, the rooms are beautifully furnished, there is a pool, and an excelled full breakfast is included as well as a two hour open bar each evening. Only 28 guest rooms and easy to meet very nice fellow guests at breakfast and evening cocktails. We were first timers, many of the guests we spoke with were repeat guests, and we will be too. There is also a pool, and can sit around very nice patio area around the pool. We liked everything, there was not anything to not like!