The room was very clean. The bed was comfortable and overall it is a very nice hotel. The manager failed to leave me the message that my fiancee was in the hospital. That was important information. Even though the hospital called several times to make sure that I will get the message.
nice, clean room. nice furnishings broken ice machine on our floor elevators were way too slow for us on the 25th floor wish the hotel had shuttles to nearby places like the coliseum
Todo el personal era amable y se desvivió para hacer que nuestra estancia fuera estupenda. El personal de limpieza hizo un trabajo increíble.
Personal amable. El jefe de cocina hizo todo lo posible para traer tortillas frescas.
La habitación era muy bonita y cómoda. Buen desayuno. Tiendas y restaurantes cerca. Nada
My girlfriend and I stayed in a standard suite for one night on our way back from a road trip. The room was fully furnished complete with a refrigerator microwave and utensils and cups. Everything was very clean, WiFi was easy to connect to and the speed was adequate. Nice flatscreen TV with showtime. Staff was very friendly and helpful. There is no pool or hotub.
I truly enjoyed my stay at this hotel. The staff was great! They fixed my issue very quickly. They were pleasant and helpful from the moment I got there until the second that I left. They had breakfast and a managers reception and the rooms were great! Truly made my stay great. Great value for the money. There was a little construction going on out front but it wasn't anything that was unbearable and the staff was so lovely that the construction didn't really bother me.
The price. The location. The staff. The breakfast. The bed. The bathroom (that mirror takes amazing selfies Only thing, a bigger reception area
I like the space and utilities of the room My sink was clogged for 3 days and they chartered my card an extra night.
The staff was very accommodating. The first room we were assigned was next to a louder group, and the gentleman at the front desk gladly reassigned us a new room and made sure the new one was quiet.
It was clean The check in gal didn't even speak to us. She literally stuck out her hand and waited for our cards. She instead continued talking to her friend beside the counter. Sorry we bothered you with trying to go to our room we paid for.
The cookies! No
The lobby was very bright and cheery on a rainy day. Staff at the front desk were great. I loved my room, easy access to highway, restaurant in the building. My room key initially did not work, so I had to go back to the front. The staff was great and told me if there was any other problem to just call from the elevator phone and they would actually come up to the floor.
It was a Doubletree !!!! Not totally up to 4 star Doubletree standards
Good location for where I needed to be - attending a training at UNCG. Room was clean and the workout facility was nice. Small elevators - gave a sense of being run down and old.
This guest did not leave comments about this hotel.
Very quiet, clean and upscale. No breakfast offerings unless you pay at restaurant.
This guest did not leave comments about this hotel.
Our check in experience was so fun. We had to wait maybe 10 minutes for our room, but the staff made us feel welcome and had us laughing the whole time. There's no refrigerator nor microwave in the room.
The introduction into your hotel with the staff was great Good communication,smile and greeting My only concern was finding a used bar if soap in the shower while using the shower. I question the cleanliness and sanitary issues, when was the ice clean? See comment above
The staff were very responsible and friendly. There isn't anything I didn't like about the hotel.
The bathroom was beautiful and the room was very roomy with avery comfortable bed. The carpets in the hallways were dirty.
The Best Western Windsor suites is a great value for your money. We loved the continental breakfast that was provided each morning. The room was clean and spacious. The front desk staff was not very friendly or helpful. On our reservation, we reserved 2 double beds. No where did it say that this room type may not be available. When we arrived at the room, there was only one bed. When we returned to the front desk, the clerk was not helpful and told us that there was nothing that he could do. Our room was not guaranteed. No apologies. My friend and I were a bit agitated with this and more specifically the attitude of the clerk.
There was a used condom wrapper in my room. Poor housekeeping. Move me to another room there the sgeets were too small for the bed they kept coming off one corner very annoying.
Our room was nice and the staff was great. Only beef was the view from the window. The free breakfast was a plus. I would stay there again.
I liked the price. I have stayed there six other times but always paid more. I didn't like the breakfast offerings.
Clean room, free USA Today newspaper, well lit parking lot. No bedbugs! Free breakfast was so-so.
Pros: close to coliseum Cons: bed and pillows were so uncomfortable I couldn't sleep all night Walls are a bit thin and you can hear other people Air conditioner didn't work very well and it got stuffy
I like the upgrades and the layout of the room. The staff was friendly as well. The bed was big but not as comfortable as my own at home. The walls are thin so I.could hear the couple next door arguing.
the TV and fridge computer access in lobby the large bed no microwave in room immature and noisy night staff computer too close to the bar and all the noise no paper copy or e-mail copy of my final bill the rainfall shower head was awkward and flooded part of bathroom
The staff was super friendly. The room had an extremely bad smell, it was their "cleaning supplies." The beds were not very comfortable and the pool was rather small.
My new hubby and I really enjoyed staying here on our wedding night. We definitely enjoyed the hot tub. It was very relaxing after our eventful wedding day.
The friendly staff
the rooms were great. Even in the midst of a remodel everything was neat and clean. I will definitely be back next time I come for business.
Cleanliness, the fast check-in, and the Starbucks located inside the hotel. N/a
Convenient location. Nice lobby area. Room needed help. Light attached to headboard broken and falling over electrical outlet on light fixture not working. Grease stains on carpet and on bathroom floor. Mentioned to person that checked me out and didn't say a word.
Friendly staff. Easy access to main roads and breakfast. pillows... always the pillows... just too soft.
Friendly courteous informative excellent customer seevice from the moment we walked in. room was clean and well organized including the glass doors on the shower can't be fun every day!! and I NEVER saw a mess in hall or heard them when doing other rooms. I do not drink hot coffee, prefer tea in mornings. While tea was not available in my room your bar staff and night desk made some avIlable for me our first night and I truly appreciate thwm going out of the way to find me some.