Todo estaba bien hasta que... Viajaba con mi nieta de un año y medio que le encanta la piscina. La puerta de la piscina no estaba cerrada bien y consiguió entrar 3 veces en la zona de la piscina mientras yo intentaba cargar el coche. Se lo dije al encargado, pero pareció no interesarle. Intenté hacerle ver el peligro que suponía si mi nieta se hubiera caído, pero no le importaba.
Great location, right off I10. The bed was not very comfortable. The mattress was not soft.
Nothing. I went to check in, they're computer was 'rebooting', and counted me as a 'no show'. They didn't let me and my fiancee check in. We booked the hotel to sleep and be responsible. My money went to an empty room which I was not allowed to stay in. Yes. The fact that I wasn't allowed to check in and the hotel could not give a credit, refund or offer another room. Never again. Especially since I had my fiancÃ©e with me...
What I liked best was that there was a problem with the original reservation and the staff was very polite and effective, they helped me right away and upgraded my room to a suite :)
The mountain view From the amenities listed we didn't have half of them available. We specifically looked for certain things which we were unable to enjoy.
reception staff was rude
The location. The room had a base board that was coming off,restroom had holes on the wall and the shower head was not working properly had to take a quick shower. Jacuzzi was closed it didn't say for what reason. Breakfast was only toast,coffee,fruit,and cereal
I guess you get what you pay for wont stay there again
The location Jacuzzi was closed
We got the room we booked online Breakfast was included but the options weren't very good. The fruit was old, they were low on cereal, the coffee was bad,the only good thing were the plain bagels. Good to spend the night if you're not counting on the breakfast
Reminded me of an old Route 66 style motel. Pool was closed/no water in it.
Someone put some time in refurbishing this place, but forgot to put in electrical outlets for recharging phones, etc.
Simple older facility but clean convenient and reasonable priced.
smoking room was just fine
Relatively inexpensive. Large room, safe enough and very quiet. Capable and friendly manager. (Night clerk, not so much.) Location is rather unattractive, surrounded by chain stores and fast food, but it's central and convenient for what I needed to do. It was cold in El Paso, and the little wall mounted heater/air conditioner wasn't up to the task. The place was definitely ok, but not really a bargain or find. Might be fine in good weather, but next time I'll probably try something else.