El trato es amable y cálido. Muy buena disposición del personal El Spa. Cobran por ir al gimnasio y los servicios no son de muy buena calidad
Hotel demasiado grande y ruidoso, la zona de la pisicina insoportable, música muy alta, para la gente grande que quiere descansar, imposible!!!!!!!!, demasiado lejos de la playa. La zona de la pisicna, el spa
Es un buen hotel y lo recomendaria Estoy contenta de haber pasado unos dias en este hotel
el tamaño de las habitaciones y su ubicacion El personal es muy deficiente y no todos los de la recepción hablan ingles. Además demostraron escasa preocupación por ubicar a los huespedes al momento que empresas de turismo vienen a retirar a pasajeros.
The room and bathroom were clean and well equipped with what we needed (for example, there were enough surfaces to place things on and enough hanger for towels and clothes, and even a clothes rack to dry our wet swim suits). I also liked that the outside, where WiFi signal was stronger, there was a picnic table set amidst trees. Also, it had convenient parking. It was a little hard to find, because the street the hotel is on is a one-way street, and the street sign is hidden. But that would not be a problem if you use more advanced devices than scribbled directions taken from google maps.
Absoulotly nothing horrible service Absoulotly everything
3 days relaxing the watertemperature of the swimmingpool
Good location, nice breakfast, large rooms, clean Unpleasant hotel staff, quite poor maintenance (leaking water, unflushable toilet, stained carpets, etc.etc.)
Decent value for the money, and the food was good. Ambiance of the hotel is nice too. Close to everything. The weather was terrible, but in no way was that the hotel's fault.
Pool area, food, rooms, free parking Surly staff, charge for internet, high cost of single occupancy room
food was excellent i had a problem regarding the billing with this hotel. I did the booking through you at one price, and when I came to check out they wouldn't accept the agreed price. I am awaiting my credit card bill to see what they actually charge me. Obvioulsy if there is a difference I will get in touch with you again. I am very upset about this as It delayed my departure while I tried to resolve the matter, eventually I just left as I was already late.
Meals, mostly supper, were fairly good The staff, apart from one receptionist, were not polite. The hotel was under renovations, and most of the amenities (fitness, spa) were not available at the hotel. The exchange rate from us Dollars to local curency was worse than the one given by 2 other currency exchange places in Town. Since it's officialy fall, a/c is turned off, and guests are told to open the balcony door if hot. Posted hours of operation for the kids play area were not observed.
I liked the hotel's facilities, location to the beach and the local attractions.
The setting and location is very central. The breakfast is better than average, but on par for a hotel of this stature. The service in the hotel does not compare to other hotels in other countries of this price and stature. There were a few members of staff that were very customer centric, but on the whole, the staff do not understand great customer service. I feel that the management of this chain would be the place to start.
Great view of the sea, clean and lots of sitting place in the lobby How does a Europren feel when breakfast starts at 07:45... this is very late in European terms, it would be nice if the staff opened the doors to the dining room on time (5 minutes late, why??)
Friendly and amenable staff, quality of food and beverages at breakfast , maintenance and service in pool areas. Closure of certain sections due to functions -weddings in the pool area- which, when on a short stay are a nuisance.
its good for families, very close to the beach
Loved that it had parking and that it was so close to the promenade. Super comfortable bed as well. Check in took way too long. Did not realize there would be so many kids!
extremely clean and comfortable
Excellent hotel with beautiful garden and swimming-pool. Huge suite with everything available you can think of. We were a family a three and I can only recommend this hotel for families.
Size of the room
Big suites, very nice location, pretty litle heated pool for small ones, The food is satisfactory, would not opt for a full board, every possible restaurant available within 3 minutes walk. Posh shoping area in the lobby area of the hotel, new entertainment complex "king city" jus a walk away. We stayed with 2 kids, so it was a good choice. Other hotels with family suites were full somehow. Out of season - some facilities closed. Some minor maintenance problems like open electricity wires or parking gate cards not fixed for a week. Outrageously expensive wifi for a digitalized country!!!!
The flowers and plants within the grounds were beautifully maintained, and there was plenty of space to find a quiet spot to relax.
The staff was incredibly friendly and extremely warm. The room was beautiful and the facilities were very well maintained. It was perfect for families with small children and we will definitely stay there again! Everything was great!
Horario del desayuno. Comienza a las 8 am lo que es tarde para los que deben tomar vuelos en la manana. 6:30 o tal vez 7:00 am seria mas apropiado
Lo mas interesante del hotel es el desayuno, no solo por ser exelente sino porque lo sirven hasta la 12 hs.por eso no es necesario despertarse en especial para desayunar.
un lindo hotel a tan solo 4 cuadras del centro y la playa, justo en frente del aeropuerto no
El servicio del personal del hotel y su ánimo en dar solución a los problemas es inmejorable. Su desayuno kosher abundante y variado. Queda a 2 calles de la estación de autobuses y a dos calles del aeropuerto de Eilat, en una zona comercial llena de tiendas de todo tipo. Queda a unos 15 minutos caminando del sector de playas, que en verano a 45 grados es algo agobiante.....
su ubicacion y su confort
Relación calidad/precio. El Desayuno. Debido a la locación, es necesario caminar circunvalando el aeropuerto (que está en el medio de la ciudad), para llegar a la playa.
el personal de recepsion fue muy amable; la ubicacion era bastante buena al igual que las instalaviones y el desayuno abunfdante y variado no
me ha gustado los shows en las noches y su predisposicion a entender el español , ya que yo no se ingles en realidad lo unico medio molesto fue el ruido del motor del aire acondicionado , pero en verdad todo aceptablemente bien
Me ha gustado el tamaño de la habitacion y la climatizacion de la misma. A falta de internet en las habitaciones, hube de compartir el lobby con otras personas en igual quehacer, la mayoria descalzos y con sus pies sobre las mesas, Si me retiro del breakfast con dos trozos de torta en mis manos, es una falta de delicadeza de los empleados a cargo, hacerme dejarlos porque "no se puede retirar comidad del desayuno sin pagarla". No se si vale la pena que este comentario aparezca publicamente, pero si que lo vean quienes explotan el hotel
es moderno, limpio, comfortable y bien ubicado (salis del aeropuerto, cruzas la calle y ya estás en el hotel)