Comodidad, limpieza, atención No
El edificio del hotel es muy bonito y la ubicación también es buena Necesita un remozado
ntorno, edificio Faltaron productos dl ba#o, las habitaciones son peque#as,necesitan alguna reforma.
El desayuno es excesivamente caro (30 euros por persona) y es un buffet muy pobre en el que el zumo de naranja es de bote y los huevos, bacon y salchichas parecen del día anterior. Una vergüenza para un hotel 5 estrellas.
El personal fue muy amable, nos trataron estupendamente. Tanto las habitaciones como el desayuno fueron muy buenos.
la situación el servicio de comedor , no pudimos cenar ninguna noche , aunque el restaurante estaba vacio no nos daban de cenar , ya que habia que reservar mesa en conserjeria , en españa esto nunca nos ha pasado.
Se trata realmente de un Gran Hotel, con unas magnificas instalaciones y personal muy preparado La decoración de las habitaciones se ha quedado algo anticuada
Situación y servicio Típico hotel con fama que no se esmera en tener las habitaciones conforme a sus tarifas
Las duchas no tiene duchas
Excelente ubicación y trato estupendo del personal las habitaciones son muy buenas. El centro de fitness desmerece y le falta una piscina cubierta dado el clima de la zona. Los deayunos son muy caros
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
location is really good, calm place, park. Good swimming pool
Personal encantador. Vistas preciosas. Servicio gratuito de taxi entre los hoteles de la cadena. Hotel muy bonito. Mobiliario muy viejo y feo. Habitaciones frías. Baños terroríficos. Ascensores microscópicos.
El hotel no decepciona a viajeros acostumbrados a hoteles de alto standing. Desayuno suficiente, recepción rápida, habitación de generosas dimensiones y preparada para largas estancias. Hotel sin sorpresas. Buena relación calidad/precio. Deficiente servicio de ayuda con las maletas y recomendaciones sobre lugares donde poder ir a cenar o comer. Carta de canales demasiado corta para un hotel de este nivel.
La ubicacion del hotel. Muy caro el desayuno y restaurante.Seria bueno que instalacen bide en los baños.
Locality to town very good, setting was excellent.
I was very unhappy as we arrived to find that our 3 single beds that I had booked and even confirmed on the telephone with the hotel when I phoned to check about our late arrival was in fact 2 single beds. This meant that we all slept fairly badly squashed in to 2 beds. The hotel reception in the morning did not seem that surprised and initially offered us a "free" continental breakfast (free anyway for our son), but in the end did drop the room price to their rack rent for a double- more than we would have paid with bookings.com I think. I was very unhappy as we only booked this hotel because of the 3 beds.l
Delightful town/village and the setting of the hotel was excellent. No
The location of the hotel was interesting, being near the racecourses, and was peaceful, but still very convenient for Deauville's attractions. No
Reasonably close location to the magnificent shores of Normandy
Service good. Reception friendly and helpful. Hairdryer did not work
Clean and basic, decent for the price
room very small and walls thin heard everything next door!
Las fotografias de la web, no corresponden en absoluto. En general, hotel muy flojo
Es un hotel confortable, muy bien situado, con facilidad de aparcamiento en la zona, ideal para pasear por en centro de la ciudad, ir de compras, etc. Desayuno muy correcto Nada. Todo perfecto
No se fijan mucho en los detalles en una de las habitaciones que reservamos no habia cortinas , nos llamaron a la habitación para arreglar la TV.
las habitaciones y la hubicacion el personal no habla bien el ingles y menos el Español, tras una suculenta propina por gestionarme una reserva en un restaurante la recepcionista me asegura que esta hecha, llegamos al local y nos dicen que nadie a llamado del hotel para reservar, al volver y preguntarla que ha pasado me dice que se le ha olvidado y se da la vuelta y se va, alucinante.
El hotel resultó tranquilo y limpio. Bien situado, cerca de la estación de tren y no muy lejos de la playa. Aunque no tiene que ver con el hotel realmente, pero ¡atención a algunos taxistas de Deauville! A la llegada, uno nos cobró 9 euros por lo que después resultó ser un recorrido de 300-400 metros (de la estación de tren al hotel)
habitaciones muy correctas, amplias y bien insonorizadas, tranquilidad del entorno y buena ubicacion(8 minutos de playa y del centro)
facil muy aimable desayuno un pocito dejado.. pan duro
Bonita casa normanda habilitada como hotel. Personal atento. Buen emplazamiento en Deauville, a cinco minutos del centro. Facilidad para aparcar en el exterior. Habitación confortable y amplia. Baño renovado. Bonita bañera. Perdí un anillo y lo recuperaron al día siguiente. Les doy de nuevo las gracias desde aquí. Falta de botella de agua de cortesía en la habitación.
El hotel es precioso, de cuento de hadas y la habitación también, situado en pleno centro. Es un hotel con mucho encanto. Creo que el hotel admite animales, por lo que a las 6:00 de la mañana oía a los perros de alguna habitación cercana ladrar. Fue algo incómodo, por lo demás fue perfecto.
Su situacion. Por fuera es encantador. Todo lo demas: Al entrar el olor a comida te obligaba a taparte la nariz.Nadie te ayuda a subir dos tramos de escalera tu equipaje. La habitacion nada que ver con las referencias de la pagina web.El baño pequeño y sin sevicio; el secador roto,sin enchufes,sin mampara en la bañera, etc
Good basic accomodation, value for money Breakfast was a little dissapointing
Good location at a reasonable price
Well designed comfortable room. Central location in Deauville. Nice small pool. Modern ambience, so not a lot of character. Comfortable.
balcony of room, pool, location no space for clothes! room needed a dresser; needed a lamp by the area of large leather chairs; some balconies had no chairs, but we requested two chairs and a table, and they provided them.
Wonderful central location, within 5 minute walk from the main shopping area, and 10 minutes from the beach. Friendly staff and spacious family room.
Very central, comfortable hotel with car parking
The hotel was basic but friendly and accomodating. The room was clean and a good size with a walk-in shower as opposed to a bath. (Which I prefer) No private parking and this can mean expensive street parking on a meter or a considerable walk to find a free space on busy days. They had WIFI but charged 5€ for 45min. The bed was a standard double as opposed to king size. No visible staff after 11pm.
Situation idéale et personnel vraiment agréable, plus une piscine très appréciable pour se détendre : simplement parfait.
Good clean room There was no air-conditioning & the staff spoke very little in english
Simple but nice Nothing
The staff was always pleasant. There was someone at the reception 24hrs. They asked us to leave the key at the front desk everytime we stepped out which guaranteed I wouldn't lose it! There was wi-fi! Great location to shopping, restaurants, the train station in town, and the beach. The bed was not that comfortable. Low to the ground and very few pillows.
The position of this hotel was excellent, straight over the bridge from Trouville to Deauville, 5 mins walk to deauvulle beach, shopping, and close to some very nice restaurants, 20 mins walk to Trouville beach (beacuse there is so much to look at on the way)The staff were excellent and made good recommendations and let me practise my french, we would definately stay there again
Staff were friendly and helpful; beds very comfortable. Breakfast options limited
The position of the hotel is excellent. Room was renovated and bathroom first class Room was right beside a very bright street lamp, which illuminated the room all night--this would not apply to other rooms.
the staff was very friendly and the breakfast was excellent for that price
warm ,friendly and welcoming,
location, price, staff, quietness. size of the bath, would prefer good shower
I could not be offensive about a stay at such a pleasant hotel. The staff were exceptionally helpful and courteous. I would have no hesitation in recommending it to friends. The downside is the location on an exceptionally busy and noisy main road. I would in future hope to stay in Room 206 on a quieter street rather than 205 which is on the noisy side. The solution was to firmly close the windows but that means closing out the fresh air.
Courteous and helpfull staff. Standard of breakfast was not very high.
La calidad humana de sus dueños, la amabilidad y paciencia. Es de recomendar si alguna persona necesita pasar unos días en deauville ademas es centrico y honestisimo Si las habitaciones no son insonoras como las de otros hoteles y hay que tener mucho cuidado de no hacer ruido.
Nice hotel, very close to the main street in Deauville and to the beach. Very thin walls, so you can hear what is going on in neighbouring room. Unpleasant smell in room coused by wrong working sewage system.
Madame Jean, is more like a hostess than the proprietor of the hotel. She is extremely helpful, most accommodating, and thoroughly charming! The hotel is well located and a very pleasant place with a "family" feeling. There is no elevator. However on our arrival Madame Jean insisted on taking our cases and carrying them up to the second floor herself. And when she heard me coming down the stairs with my suitcase bumping on each step, she immediately came up and brought it down for me.
great romantic rooms. Good location near the beach. Parking was a little bit tricky, but at no cost. Nice little town. Rooms are clean, well decorated and big enough. English spoken !
The owner and staff were excellent. They made you very welcome and nothing was too much trouble.
Excellent location and friendly atmosphere. Pretty garden area.
the staff were very friendly and helpful
the hostess was very welcoming and helpful.
Ok for one day stay. shortage of hotel staff.
I liked the hotel alot. I went for Omaha beach but it was too far away (entirely my fault obviously). Good place though