Excelente ubicación y trato estupendo del personal las habitaciones son muy buenas. El centro de fitness desmerece y le falta una piscina cubierta dado el clima de la zona. Los deayunos son muy caros
Las duchas no tiene duchas
Situación y servicio Típico hotel con fama que no se esmera en tener las habitaciones conforme a sus tarifas
Se trata realmente de un Gran Hotel, con unas magnificas instalaciones y personal muy preparado La decoración de las habitaciones se ha quedado algo anticuada
la situación el servicio de comedor , no pudimos cenar ninguna noche , aunque el restaurante estaba vacio no nos daban de cenar , ya que habia que reservar mesa en conserjeria , en españa esto nunca nos ha pasado.
The hotel was basic but friendly and accomodating. The room was clean and a good size with a walk-in shower as opposed to a bath. (Which I prefer) No private parking and this can mean expensive street parking on a meter or a considerable walk to find a free space on busy days. They had WIFI but charged 5€ for 45min. The bed was a standard double as opposed to king size. No visible staff after 11pm.
balcony of room, pool, location no space for clothes! room needed a dresser; needed a lamp by the area of large leather chairs; some balconies had no chairs, but we requested two chairs and a table, and they provided them.
Well designed comfortable room. Central location in Deauville. Nice small pool. Modern ambience, so not a lot of character. Comfortable.
Good clean room There was no air-conditioning & the staff spoke very little in english
Very central, comfortable hotel with car parking
Good basic accomodation, value for money Breakfast was a little dissapointing
Situation idéale et personnel vraiment agréable, plus une piscine très appréciable pour se détendre : simplement parfait.
Good location at a reasonable price
Wonderful central location, within 5 minute walk from the main shopping area, and 10 minutes from the beach. Friendly staff and spacious family room.
El desayuno es excesivamente caro (30 euros por persona) y es un buffet muy pobre en el que el zumo de naranja es de bote y los huevos, bacon y salchichas parecen del día anterior. Una vergüenza para un hotel 5 estrellas.
Comodidad, limpieza, atención No
ntorno, edificio Faltaron productos dl ba#o, las habitaciones son peque#as,necesitan alguna reforma.
El personal fue muy amable, nos trataron estupendamente. Tanto las habitaciones como el desayuno fueron muy buenos.
El edificio del hotel es muy bonito y la ubicación también es buena Necesita un remozado
La ubicacion del hotel. Muy caro el desayuno y restaurante.Seria bueno que instalacen bide en los baños.
El hotel no decepciona a viajeros acostumbrados a hoteles de alto standing. Desayuno suficiente, recepción rápida, habitación de generosas dimensiones y preparada para largas estancias. Hotel sin sorpresas. Buena relación calidad/precio. Deficiente servicio de ayuda con las maletas y recomendaciones sobre lugares donde poder ir a cenar o comer. Carta de canales demasiado corta para un hotel de este nivel.
Personal encantador. Vistas preciosas. Servicio gratuito de taxi entre los hoteles de la cadena. Hotel muy bonito. Mobiliario muy viejo y feo. Habitaciones frías. Baños terroríficos. Ascensores microscópicos.
Es un hotel confortable, muy bien situado, con facilidad de aparcamiento en la zona, ideal para pasear por en centro de la ciudad, ir de compras, etc. Desayuno muy correcto Nada. Todo perfecto
Las fotografias de la web, no corresponden en absoluto. En general, hotel muy flojo
the hostess was very welcoming and helpful.
Madame Jean, is more like a hostess than the proprietor of the hotel. She is extremely helpful, most accommodating, and thoroughly charming! The hotel is well located and a very pleasant place with a "family" feeling. There is no elevator. However on our arrival Madame Jean insisted on taking our cases and carrying them up to the second floor herself. And when she heard me coming down the stairs with my suitcase bumping on each step, she immediately came up and brought it down for me.
Ok for one day stay. shortage of hotel staff.
Nice hotel, very close to the main street in Deauville and to the beach. Very thin walls, so you can hear what is going on in neighbouring room. Unpleasant smell in room coused by wrong working sewage system.
The owner and staff were excellent. They made you very welcome and nothing was too much trouble.
Excellent location and friendly atmosphere. Pretty garden area.
I liked the hotel alot. I went for Omaha beach but it was too far away (entirely my fault obviously). Good place though
great romantic rooms. Good location near the beach. Parking was a little bit tricky, but at no cost. Nice little town. Rooms are clean, well decorated and big enough. English spoken !
the staff were very friendly and helpful
Very convenient location, close to Deauville’s high street and the beach. Rooms clean and tidy, owners very polite and helpful. Overall a very enjoyable stay at the Hotel du Polo, we look forward to coming back in our next trip to Deauville. It would be great to have some non-French channels in the bedroom's TV.
easy to find, relaxed, unfussy, very clean, pleasant dining room, very friendly and helpful staff. Also located in a quiet street just off the main boulevard quite near the race course. Excellent boulangerie just around the corner.
+staff, ambiance of a hotel -Breakfast was way too expensive for what it was, smell in a room
the location was very good and the staff was fair only the langque differance was a problem (not a lot of english)
The room was nice and clean. Houskeeper cleaned it in the morning, but didn't change the linen. The price was ridiculously high for a room with shared toilets
There was no toilet in the room
Good location, friendly staff The smell in the badroom
The location of the Hotel is superb as it is one block back from a main road so nice and quiet, and the owners treated us very well. The beds are a little on the hard side, but we had no problems with this, but I'm sure other people might.
Breakfast was very good Dark room that smelled of stale tobacco smoke. No provision to hang shower head on wall in cshower cubicle.
friendly staff, big room,clean and tidy. it is quite noisy, i'd improved the isolation
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
location is really good, calm place, park. Good swimming pool
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
El hotel resultó tranquilo y limpio. Bien situado, cerca de la estación de tren y no muy lejos de la playa. Aunque no tiene que ver con el hotel realmente, pero ¡atención a algunos taxistas de Deauville! A la llegada, uno nos cobró 9 euros por lo que después resultó ser un recorrido de 300-400 metros (de la estación de tren al hotel)
las habitaciones y la hubicacion el personal no habla bien el ingles y menos el Español, tras una suculenta propina por gestionarme una reserva en un restaurante la recepcionista me asegura que esta hecha, llegamos al local y nos dicen que nadie a llamado del hotel para reservar, al volver y preguntarla que ha pasado me dice que se le ha olvidado y se da la vuelta y se va, alucinante.
No se fijan mucho en los detalles en una de las habitaciones que reservamos no habia cortinas , nos llamaron a la habitación para arreglar la TV.
I was very unhappy as we arrived to find that our 3 single beds that I had booked and even confirmed on the telephone with the hotel when I phoned to check about our late arrival was in fact 2 single beds. This meant that we all slept fairly badly squashed in to 2 beds. The hotel reception in the morning did not seem that surprised and initially offered us a "free" continental breakfast (free anyway for our son), but in the end did drop the room price to their rack rent for a double- more than we would have paid with bookings.com I think. I was very unhappy as we only booked this hotel because of the 3 beds.l
room very small and walls thin heard everything next door!
Delightful town/village and the setting of the hotel was excellent. No
Reasonably close location to the magnificent shores of Normandy
The location of the hotel was interesting, being near the racecourses, and was peaceful, but still very convenient for Deauville's attractions. No
Locality to town very good, setting was excellent.
Service good. Reception friendly and helpful. Hairdryer did not work
Clean and basic, decent for the price
La tranquilidad Las habitaciones en un edificio separado del buffet del desayuno y había que salir al exterior por la mañana temprano, recorrerse 200m con frio y niebla, para desayunar
El personal muy amable. Acceso a tenis, golf, piscina. Muy agradable.
llegamos de noche y estaba muy mal señalizado, dimos muchas vueltas hasta encontrarlo, y la entrada, sin señalizar y sin iluminar. Muy dificil de encontrar para los turistas. Ademas está a las afueras de Douville.
Su limpieza y comodidad.
Muy bien situado, se llega andando a la playa, a los restaurantes, a las tiendas. El apartamento tenia cocina completa con microondas, nevera, lavavajillas. Se podia aparcar gratis en las calles cercanas. El dormitorio no tiene ventana. El apartamento huele a fumadores anteriores, nos dieron un spray para eliminar el olor. Hay que dejar todo limpio antes de salir (incluso papeleras vacias) y sabanas y toallas dobladas. Aunque en la reserva pone "2 dormitorios" en realidad es 1 dormitorio y un salon (con 2 camas... y ventanal), lo que en frances se llama un "2 pieces".
The position of the hotel is excellent. Room was renovated and bathroom first class Room was right beside a very bright street lamp, which illuminated the room all night--this would not apply to other rooms.
The staff was always pleasant. There was someone at the reception 24hrs. They asked us to leave the key at the front desk everytime we stepped out which guaranteed I wouldn't lose it! There was wi-fi! Great location to shopping, restaurants, the train station in town, and the beach. The bed was not that comfortable. Low to the ground and very few pillows.
Staff were friendly and helpful; beds very comfortable. Breakfast options limited
the staff was very friendly and the breakfast was excellent for that price
The position of this hotel was excellent, straight over the bridge from Trouville to Deauville, 5 mins walk to deauvulle beach, shopping, and close to some very nice restaurants, 20 mins walk to Trouville beach (beacuse there is so much to look at on the way)The staff were excellent and made good recommendations and let me practise my french, we would definately stay there again
Courteous and helpfull staff. Standard of breakfast was not very high.
I could not be offensive about a stay at such a pleasant hotel. The staff were exceptionally helpful and courteous. I would have no hesitation in recommending it to friends. The downside is the location on an exceptionally busy and noisy main road. I would in future hope to stay in Room 206 on a quieter street rather than 205 which is on the noisy side. The solution was to firmly close the windows but that means closing out the fresh air.
Simple but nice Nothing
location, price, staff, quietness. size of the bath, would prefer good shower
warm ,friendly and welcoming,
Very good service. People are NICE.vERY good breakfast
Staff are very friendly There was no elevator
Clean, Well maintained, very helpful and considerate hosts. American Express service does not work
Cleaning, in front of the beach, near of Deauville or Cabourg bigger cities Rooms are poorly soundproofed.
Gentleness of staff, breakfast in the room, hotel in front of the beach with the sound of waves. Better have a car, it is a bit far from Honfleur. But the beach is very good
very helpful staff and friendly
The location of the hotel can´t be better nd the stuff (owners) are really friendly. We felt ourwelves like long-waiting family there.
Very nice small hotel next to the beach in Normandia. Very friendly staff.
Nice personnel, room was quite big and propper, good location
The staff was very helpful with directions and maps and everything else we needed
The hostess was most charming as were the staff .The food was of good quality.The drinks were of a good selection also .Overall good !
Staff were friendly and helpful though didn't speak English very well. Unfortunately, our French is very poor, but we got by. Quite close to the sea (about 200 metres away) and a few metres from the Town Hall.. Quiet, with convenient parking behind the hotel (though not secured). There is a barbeque area and casual outdoor seating behind the hotel that would be good in fine weather. Restaurant only open at weekends so our only choice was a local pizzeria. When we did eat in the restaurant on Saturday, the meal was good though service a bit slow. A real surprise was that the bedrooms had no curtains over the windows - just net curtains. This meant that I had to sleep with an airline eye-mask otherwise the daylight would have woken me up at around 3:30 am.
Very friendly staff, helpful, English spoken. Excellent location in the center of a small village, a busy summer resort and quiet off-season place. I would go back readily and not hesitate to recommend it to anyone. Not a luxury place, but extremely comfortable, clean and pleasant.
Very friendly and relaxed atmopsphere, english speaking, helpful and nice staff, good breakfasts, especially comparing to the other hotels in this area (home made jam!), cosy and warm design of the breakfast room, we do not regret, that we have chosen this hotel Bed could be longer and the shower cabin needs perhaps a little bit more attention
We had reserved 2 rooms (for 3 adults and 2 children) and we found the rooms simple, but very clean. Also, the breakfast was very nice.
Staff very helpful and pleasant, warm decor Facilities slightly limited, but quite OK for the good price and star rating
very lovely hotel in the centre of town staff very friendly and helpful plenty of room in the rooms and nicely decorated.