guesr service, they are not like the concierge of the 5 star hotel, they are not helpful enough, they are not friendly enough, etc
Their garden At first, they told us that they doesn t have sea view rooms, therefore, we stayed in a cottage...
Nothing Service to antaliya and of course to air port. The quality of drinks
Everything you needed was there and the garden was wonderful Juices - a bit too 'chemical'
Swimming pools. Neither the toilet or bath tub were cleaned during our seven day stay. I’m suspect that the drinks were watered down and there was very little alcohol content in any of the mixed drinks. There was only one beer type to choose form and it was alcohol free. The wine was from a box.
out door facilities , daily programmes No Bathroom Amenities at all , you need to take shampoo , soap, tooth bursh , tooth paste and.......with you ....... there is no tarnsportation facility from hotel to city center , antaliya and air port .......hotel accept to change forigen currencies to Turkish Lira , but they don't change Turkish Lira to other currencies....
I've got upgrade to luxe, which is always nice. I've also been to Standart rooms and they were absolutely not 5* (not even close). Staff was rude sometimes and very often unrespectfull. Restaurant was poor. From fruits only water melone. Same variety of food every day and low level of presentation. Worst breakfast I had in Turkey. Rooms weren't cleaned properly. There were just too many things for additional money for an 'all inclusive' hotel.
Rooms were very large and nicely decorated. Beach was clean and well kept. Sunbeds by the pools were comfortable. Our room faced the sea and the music at the outdoor pool was extremely loud until midnight every night.
Very good is all-inclusive beach resorts are your thing. Good for families with young kids are all facilites are geared towards them. Not recommended if you want more out of your holiday than being on the beach, eating and drinking and dancing at night. Noise!! My room was facing the entertainment area with loud pop music every night. Forget any sleep.
excellent facilities poor customer service . Some of the staff was rude. Only breakfast was great.
Kids club, pools, sea and the foods. Rooms are very calm you can not hear any noise from outside. kids bufe was lacking, they should think about this.
The hotel was beautiful, very relaxing, but also with lots of activities. Sometimes the staff would be a bit late for a scheduled activity. If you like golf, you will love this resort.
Relax atmosphere,not many people, friendly staff, and very good service nothing special
When they say all inclusive, they mean it here! This place is beautiful! Not one thing went wrong during our stay here. Drinks and food anytime you want them for free! Should have stayed for longer though...not enough time to do everything.
medium size, good and diverse food, aboundance of sea-beds,tennis facilities,number of constant guests and friendly attidude of staff Shortage of restaurant places "A la carte"
It is a luxury hotel with very good interior design and facilities. I can say it is the best golf resort in the area. The restaurants were really great. (especially the french cuisine) The hotel stuff lets you free for nearly anything. All you have to do is to relax and enjoy your time. we enjoyed the hotel a lot. I recommend without hesitating. Some of the workers (I think they were not permanently occupied) are completely different from the others. I would expect all the stuff to be well trained from a hotel like this. The second thing is; I think the hotel needs a green policy. It could be more environment friendly. To make you feel the luxury they waste enormous food. There is no recycling wastes anywhere in the hotel.
The hotel design, land scaping, swimming pools, variety of eateries, view from my room over looking the sea and villas. Sport facilities and entertainment. The reception and guest relations were very courtious and helpful.
the way thereservation for restuarant
I liked the rooms and the beach facilities. It gets a little bit crowded at the main restaurant sometimes, and around the swimming pool tables at night where they have their open air disco.
Staff a friendly and helpful. Food and drink are plentiful and hygiene standards are high so you can eat what you like without worry. Great swimming pools with plenty of space. Entertainment was decidedly cheesey!
Very convenient to golf course (Faldo) and good facilities with good food. All inclusive is good value. Bad customer service.
Service and facilities are very good. Weather is perfect. Water in the pool and spa is too cold.
all the services offered and a well kept hotel I got sick with the food even though it was excellent tasting
The variety and quality of the food was most impressive, also the friendliness of the staff, attention to detail and cleanliness of the hotel. Facilities and decor excellent. The water in the hot tubs at the indoor pool did not live up to it's name. Very cold.
The beach and waterpark The food, the staff, the room.
closeness to beach, poolbar open 24hours,seaview room had a good sea.view Lunch and Dinner was to busy, people stumbeld on eachother. Although there was a lot of different food available the main restaurant was like a food factory. Many families with many small children made it a bit noisy at times.
The all inclusive service was excellent. It had varied choices for food. Drinks, esp water was in abundance, esp. needed in hot and humid weather conditions. Facilities were up to par.enough activities to pre occupy someone , thus no boring moments.Enjoyed my stay. Most of the clientele at the time of my stay were Russians and they seem to cater to this crowd in terms of entertainment. Bands sing mostly russian songs and alienated us English speaking people.Even the person in charge of gym activities will call it in Russian. There were a handful of Turkish people too yet very limited songs for them as well
The Beach. Nice and warm sea! The low qualtiy people. Drunk people everywhere. Only Ex-Sovjet Union tourists! After a couple of nights I switched my hotel and stayed right next door at Club Megasaray which was much much better and cheaper.
-Full package concept -Alot of entertainment -
Great hotel for all the family, very good activities and choices could serve more fresh fish dishes other than just Thursdays, being the hotel is right on the sea.....
The room was comfortable, quiet and quite large with a nice view on gardens. The beach was clean and they tide it up every day. The seashore there is great for swimming and water-sports are possible. There is beach-volley and other sports. We enjoyed food quality with rich choice of Turkish and international meals and lots of vegetable and fruit, so it is also convenient for vegetarians. We also liked the mix of nationalities of holidaymakers (mainly from Russia, Kazakhstan, Poland, Germany and Turkey). We chose this hotel for its proximity to the Antalya airport among other, so it is a convenient and relaxing stop after visiting south-east Turkey. It is equivalent to it's neighbor Barcelo where we stayed at the beginning of our trip. Well, you could improve your offer for vegans, like me. Vegans need to have their dose of legumes or pulses (beans of all sorts) everyday, as animal protein substitute, otherwise we eat cheese but we do not want to do this.
great value good food friendly staff great facilities clean and just fantastic for the price book early for a good deal ideal for golf and relaxing
Ideally situated for golf courses and staff friendly and food was very good. Very very disappointed to find all outdoor pools empty and a lot of maintenance work being carried out. None of this was stated in the blurb about the hotel.