Ubicación, confort general, capaz personal. Ruidosas máquinas expendedoras en la zona justo fuera de la puerta; desagüe en la bañera hidromasaje sin ensamblar; el grifo incómodo para operar; el pomo de la puerta principal no funcionan correctamente. Por $200 me esperaba más atención a los detalles.
¡El personal era fantástico! Muy servicial cuando tuvimos que hacer el check out tarde por habernos quedado atrapados en un evento
Muy buena ubicación, con estacionamiento accesible. El hotel es agradable. Excelente relación calidad-precio comparado con otros del centro. No las habitaciones más actualizadas.
Las plantas enteras de este hotel se han renovado recientemente y son una mejora sustancial en el hotel oscuro donde me alojé hace dos años. Sin duda me alojaría aquí de nuevo, y el precio es de 60% del Aloft Hotel, que es probablemente el competidor directo más cercano, fuera del Renaissance a la vuelta de la esquina. Está a poca distancia a pie de todas las atracciones del centro.
Desayuno continental, gimnasio miserable
Room was great, very spacious and well appointed but a little dated. Staff was excellent. Perhaps it was the downtown location but the street noise, even in an upper level room was very noticeable.
Huge room, but almost too big (not cozy). Staff is super friendly. Location, Location, Location! Nice touch that you get water/champagne upon arrival and a goodie back of water and snack bars for ride home. Free internet. Free breakfast at attached cafe which is decent. Was nice not to feel nickel and dimed. Dated furniture (but it is very well maintained).
Location couldn't be better!! Staff is very welcoming, and the spacious accommodations allowed us to spread out and never feel cramped. Comfy bed. Plenty of drapes to block light and really sleep in if you wish. The adjacent bier garden is a bonus if you want to watch sports, and the bartenders are very friendly.
The room set up. The location. Comfort. We only stayed one night. The light and fan in bathroom were on the same switch, Minor issue.
The location, the in house bar, the roof top pool, balcony. A little pricey for the room, the bathroom was a little difficult to for my girlfiend to get ready in.
The bed was comfortable. The bathroom was nice and modern. Right in the heart of downtown Asheville with a nice view. The room wasn't very clean. There were questionable spots on the bench that looked like bodily fluid (ew), and stains on the carpet. The room wasn't terribly quiet, and I probably wouldn't have stayed there if I knew they allowed full size dogs.
Loved the rustic atmosphere. Staff was super-friendly. Loved that we could open our windows (third floor) onto the street and listen to and watch the city. Very clean and comfortable.
Location , decor ,service ,staff all great! The only complaint that I have is that in our room (I don't know about other rooms) the lighting in the bathroom was very inappropriate by the sink which was the only the area where my makeup was to be applied. The other one is that there was no coffee dispener scoop for the coffee maker. Definitely not enough hangers! Other than that it was awesome!
Amazing Hotel. Staff wasn't what I expected for such a high-end hotel. No offer to help with bags or reservations around town. Friendly, just not what I expcted from a $500 p/night hotel.
- Room was clean - Bed was comfortable - Staff was nice - Walking distance to downtown Asheville - No water pressure in the shower. After a rough 3 day film shoot I wanted only two things. A good night sleep and a long hot steamy shower. The bed was comfortable and I slept well, but the shower was a joke. I'm not exaggerating. The water doesn't even shoot out in a straight line, it just drizzles out of the shower head. Took me about half an hour to get shampoo out of my hair. - Breakfast is not included in the room price and it's not very good. You're better off going somewhere else for breakfast.
Nice hotel and good location. Lots of police/fire sirens during the middle of the night. Fan in the room was very loud. I booked a king bed through Kayak and Kayak reserved us a queen room. Hotel was booked when we arrived and couldn't switch rooms. First time using Kayak... Not impressed sine I payed for a king room.