Cleanliness Poor service in restaurant which was also too expensive
Excellent location, beautiful exterior, good service.Please write at least 15 words Interior is a clashing hodgepodge of design styles.
Room conditions, decoration and especially bathroom is quite nice. They have iron sets in rooms. Lighting is "smart" that they put also reading lights on bed tops. They have complimentary coffee and tea in room. But they put only "decaf" instant coffee. I asked for a normal one from reception, and it did not come..
Very comfortable hotel with all modern amenities and great rooms although the aircon system could not be adjusted inside the room making it difficult to cool on a warm day. I had a problem at check in [see below] and the staff handled that very efficiently - they were polite and helpful at all times. I think the reservation department at this hotel has a problem - they claimed they had no record of my reservation on arrival. I contacted booking.com immediately who assured me immediately that the hotel had received the reservation and contacted the hotel about this. I was given a room but had the hotel been full this could have left me in a difficult position. Full marks to booking.com for their customer service and assistance. The hotel reservation department really needs to ensure website bookings are secure.
its very comfortable hotel,good location
Near metro station We found it difficult to find by car - no signs
The staff speak english but the men are more cooperating than women staff, and this is a cultural problem in turky , we find it any where. I don't like that this price by booking.com is not cheapest as expected.