I didn't like much about the hotel, amman overall is a horrible place to visit there is not much to do in the city, you are better off finding a cheaper hotel to get the same horrible service. Well first off it took over an hour and a half to check me in, I made my reservation two days in advance, once I finally got my room key at 4am the room they gave me had some one in it!!! I have heard of this at small hotels but not sonething I would expect here. The service is sub par, the hotel is full of guys not one girl works including the housekeepers which is a little weird, the food sucks and is way overpriced, they have a bar but you can't go in unless you bring a girl. This place overall is just horrible, save your money I'm sure all the other hotels in Amman are this way but at least you won't have the sting of the high price tag.
I frequently travel and this was one of the worst experiences I had. Extremely rude management, that refuses to accommodate even the simplest request (look up my Marriott rewards number). I recommend staying at the Intercon next time.
I liked the service which was very fast. The staff was polite and curtious. They understood our demands which is rear.
The stay was so good and the hotel is a real 5 starts Hotel. Internet is highly expensive comparable to Jordan's reputation in advanced internect connection, meaning it should be the cheapest in the region.
every thing was execllent. I felt as if I was at home.
In Jordan hotels at check-in all the luggages are scanned - this is very good and make us feel safe.
The library ,and the spa and of course the security
Everything seeemed to be in running order. The room was not always in full order after the cleaning. No wi-fi in the rooms.
the staff were very fast and helpful. the hotel rooms are clean and size is fair for short stay. the internet is expensive and for the full rate should be free. room service food quality was dissapointing. for ahigh rate luxery hotel, a bath rope is standard, the marriot should add to all rooms
Room service is very slow make call several time to fullfil your request Location is remote and not friendly
It was nice stay in Marriott Hotel - Amman, also the rate was very good compare to the hotel facilities and luxury . It was Fantastic Hotel
There was avery large party one night. It appeared to be a very expensive party of influental people. The noise was extremely loud in my ninth-floor room. The staff moved me to a room on the other side of the hotel that was quiet. Several guests were upset about the noise. Also, the temperature in the rooms is centrally controlled and is kept too warm.
Quite honestly the cleanest, most friendly hotel I have ever stayed at. I am from NC, USA and this place was definitely worth the $. it is very expensive but you wouldnt get that kind of service and perfection anywhere else. the spa is amazing, the pool has an amazing view.
Very clean and new hotel, great customer service and great vale for what i paid- if i go to Jordan again I plan to stay there We were on the 1st floor so whenever there is a wedding party you could hear some noise but not too much however if you want an absolutely quite room ask for a room on 2nd floor or higher The gym hours for men are not practical it is only open for men from 8pm to 11:30 pm which did not work for me at all, for for women is is great form 8am to 8pm
Su localizacion en un area relativamente mas tranquila que otras zonas de la ciudad. La falta de una insonorizacion completa de las habitaciones, y la falta de una conexion gratuita a internet.
El desayuno No tiene la categoria de un hotel 5 estrellas. En mi opinion corresponde a tres estrellas.
El desayuno La limpieza, la recepcion, las instalaciones
las instalaciones el personal del conmutador y resepcion no son amables cuando se trata de llamadas telefonicas
Fitness center, seguridad en el hotel
EStabamos en una habitacion Deluxe que incluye estadia en el Executive Lounge, ahi siempre habia bebidas y muy rica comida disponible ademas de acceso a Internet Todo sin cargo. Excelente La habitacion era grande y la cama enorme. Muy comoda! El agua de la ducha que se salia para afuera cuando te bañabas. La ubicacion esta un poco lejos de la parte mas linda de la ciudad aun que esta bien si quieres ir de negocios o estar metido dentro de la ciudad vieja.
la cama, comodisima, la piscina esta bien pequeña pero muy comoda, la situación es buena en Taxi al centro se tarda muy poco. No es un 5 estrellas de España, tiene pinta de hotel de negocios para mi gusto le falta lujo.
El personal, el servicio de internet, y las habitaciones tienen poca luz, El baño no cumple con los requisitos de una executive room
nada el mal trato del personal
I have gotten a good welcome specially the welcome drink.Another thing is the internet is completely free of charge which I thought is subject to an expensive charge. I think yuo should take a better photos for hotel's room.The hotel needs more refubrshment.
The rooms were spacious. That is about all. the furniture is believed to be older than king tut. the hall ways need new carpets. The area where you eat breakfast is chaos. Oh, and i found a hair in the fried egg tray which is longer than my index finger!!! the hotel has no facilities whatsoever. The people who rated this five-star must have been blind or have not paid a visit a long ime ago. It is a 3-star -with luck!
Location Service and response can be significantly improved
very good staff Bathroom quality very bad,,,
Staff are very helpfull, Traders Vic Resturant is enjoyable The price of the Hotel's room is expensive comparing to other Hotels in Amman
Water did not work in the morning. The internet also did not work in the morning. Difficult to get taxis. Difficult to exchange money.
Housekeeping staff was efficient, services provided were quick. Breakfast buffet was average, hardly anybody spoke English making it difficult to communicate. And I found the bathroom to be very shabby, not suitable for a 5-star hotel.
Generally good end to end The cleanness of the WC and the less kits for washroom abd food
staff very helpful
Room comfort, staff at reception, the staff at breakfast restaurant were not enough, so the servise was a little slow and not ver prompt although they were very polite.
cheap 5 stars and good location internet service usage, not 5 stars in cleanness
Location has to be more wellcomed !!
The room was excellent . The internet is too expensive , 5JD / hour or 17 JD/day is too much I think.
No thanks Please write at least 15 words No thing
1- the rate that is shown on booking.com doesn't include anything beside accomdation which where not stated at all when booking.. ( no access to anything .. no breakfest... everything u need to do at the hotel is done for extra very premium charges) 2- the exchange money rate at the hotel is complete a robbery 3- standard two bed rooms are so small 4- no cell phone coverage on the high floors which leads on using the room land line phone to make calls (again each phone call charges are at very premium prices)
Clean, Good services, excellent staff, quiet. Excellent location. Expensive and breakfast was decidedly average. If breakfast was not free, no one would pay for it.
When we arrived, they claimed the reservation was canceled, then they provided a room. I would not know why such thing would happen.
Location of the hotel. Breakfast buffet was not that great.
We liked the friendly staff and the free Wi-Fi. Only one socket in the room
The Value of money is Okay This is not a 5 Stars Hotel at all. I am not sure how Tourism Authority in Jordan give them 5 stars rating. In my opinion it is 3 stars Only. WiFi is horrible and as a business traveler, I coudlnt do much of my work because of that.
everything I needed and expected was available, a good choice as recomended to me