|Distancia al centro||1,1 km|
|Valoración de la ubicación||9,4|
valoración de viajeros
época del año
Tipo de viajero
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Location, friendly and helpful lobby boy
We are on a trip for medical reasons. When we first checked in, i asked the hotel receptionist who checked us in (named prakhas) to assure that we don’t want to stay on a floor where there will be big families especially with little kids to avoid loud noises. The receptionist assured us that families with kids are put on a higher floor. The first morning i discovered that we are being put in a room right next to a family with 2 kids and are not considering that they have other neighbors next to them. Since we need our energy for daily medical check ups, we didn’t get enough rest when our neighbors are being loud every morning and the kids are always crying. This is highly unprofessional and disappointing since the reception promised that we are not put on a floor let alone a room right next to a loud family with kids. On top of that, there was one incident when a lady with short haircut barged into our room when i was in the shower, then proceeds to flee without even apologizing. After i reported the incident to the reception, we received no follow ups until we call the reception ourselves again to find out that it was their head housekeeper. For a place that charges almost 400 USD per night, it has shown the unprofessionalism and safety concerns of a 2 star hotel. And for a apartment hotel that claims to uphold the utmost respect for their own staff to prevent harassment, it has failed to do so for the promises and safety for to their guests. Truly disappointed since we enjoyed the location of the hotel and the friendly and helpful lobby boy.
The room was very clean and comfortable. The location is near to shopping center and restaurants. Parking is easily available and very safe. The staff are friendly and very knowledgable. Thanks. !
The property did not have a standard restaurant or food and beverage outlet, if you will. There was a quaint cafe next door which served good food for breakfast and lunch. The employees there are very nice and service was very good. We also appreciated having bottled water stocked daily as there were very warm and humid days in Singapore. Easy walk through to the Paragon Mall was very convenient.
The registration staff did not seem very happy for this level of property. The valet/concierge staff, on the other hand, was very friendly and accommodating.
The room is too small
Acerca del hotel
Si decides alojarte en Ascott Orchard Singapore, disfrutarás de una fantástica ubicación en el centro de Singapur, a unos pasos de Orchard Road y a solo 4 min a pie de Centro médico Mount Elizabeth. Tendrás conexión a Internet por cable gratis, tintorería o lavandería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.
based on 2.046 reviews
Bar y bebidas
- Edificio bonito
- Genial para ir de compras
- Buena cocina integrada
Las políticas pueden variar según el tipo de habitación y proveedor.
Opiniones de Ascott Orchard Singapore
Sitios de interés populares
- Orchard Road 0,4 km
- Museo Nacional de Singapur 1,6 km
- Fort Canning Park 1,6 km
- Sri Veeramakaliamman Temple 1,8 km
- Clarke Quay 1,8 km
- Sir Stamford Raffles Statue 2,4 km
|Aeropuerto Internacional de Singapur||17,9 km|
|Batam Hang Nadim||37,3 km|