Hotel Santiago Park Plaza

The breakfast was okay. The staff tried to make up for some of the issues we had with various compensatory measures. For example, for the pedicure booking we requested which wasn’t done, they left us a complimentary bottle of wine in the room. They tried but there was a feeling of too many staff and no direction in the place.

The room was uncomfortably hot and the staff explained that the air con was centralised so was blowing out hot air due to it being on ‘winter’ settings. It was 28 degrees Celsius outside during the day so the room was pretty much like a sauna. However, they provided us with a fan. So that was good. The swimming pool was an odd green colour and the sauna had a hole in the wall which let cold air in, but it was great to find those facilities there. Again, odd. The will to be a great hotel is there but somehow it doesn’t quite work.

This hotel left champagne in our room on our wedding night with no price or explanation and then charged us for it. Very disappointing behaviour.

Ubicación

Necesita un mejor gimnasio O deberían tener un acuerdo con un gimnasio en la esquina