Sheraton Puerto Rico Hotel & Casino

Ventajas: I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so much for making my vacation one of the best vacation ever!

Short stay

Ventajas: Love the casino love the Metropole restaurant love the pool

Desventajas: I don't like it there is not a beach in the hotel

Clean but nothing nearby

Ventajas: Hotel is clean and friendly staff

Desventajas: Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.

Ventajas: The infinity pool was great! Rooms were nice and beds were extremely comfortable.

Desventajas: The rooms didn't have vents and the food and drinks are expensive.

Ventajas: Good location and hotel looks great

Desventajas: The bedding. The sheets were really dirty and if you pull the comforter up to the light you can see all the dust and deadskin That has been collecting into the comforter and it is digusting.

Ventajas: The view the infinitity pool and the casino

Desventajas: The staff at nice and also they don't change your sheets everyday unless it's requested