The hotel is brand new, location is amazing, front desk staff is friendly. Our room was spacious and had a very nice view both of the city and the sea. Food was really good but when it gets busy in the morning you have to wait for your coffee for good 15 minutes as you can only order it from the waiters. We spent a night before our wedding in the hotel and needed to have express dry cleaning, we were told that it would be ready next day at 2pm but when we came to give the clothes we were told that it won't be ready until 4 which is too late as we had to leave the hotel around 3 already. We have asked for iron as well and the one given did not work and ironing board was broken. We were offered to have our clothes ironed and we had to pay for it, even though we would expect to have it as a complimentary service as the provided facilities did not work and we were misinformed regarding dry cleaning service as well. Not so many guests usually need these kind of things when they stay in the hotel but the problems we faced using this services were quite an issue in our situation
Vista al mar - excelente ubicacion - confortable Falta renovacion edilicia y detalles. Cierto abandono
Comida y servicio y relación calidad-precio
Las vistas que le falta renovarse, la piscina no me gusto.
Dramatic, smelly, un friendly, dirty place. A big mistake to book this expensive hotel We where very happy that we could cancel the other booked night!!
The only thing this hotel has going for it is the location, right on the beach One of the dirtiest hotels I have ever had to stay at. We left after one day. The staff was rude and the breakfast was weak. I would not recommend this to anybody. It is built around a parking garage with trash piled up and lots of traffic noise
The room and breakfast Outside was very dirty and not taking care off. Hard to find an entrance.
Needs a major facelift--the pool is a scene out of a movie-make sure to tell the people working at the pool you are staying there--b-c every seat is reserved for VIP--which I am unsure of who that is?? It needs a major renovation--but fit our needs for one night We felt it needed a makeover-the keys don't work well-
Location on beach, nice view, good buffet Noisy, messy like work in progress, build over a road, they never received the booking via the website and I did not get the room I booked.
The pool on the roof was very pleasant and location can't be beat. But the smells, smaller room and small bathroom, and construction on the elevator and lack of attention to detail (the lamp was out on one side of the bed) made the value not equal the price. However, the proximity to central Tel Aviv and the gorgeous roof top private pool (small but exclusive feeling) with a bar makes this a worthy hotel. Pool staff was very polite. Fast check in. Small room for the high price. Very small bathroom. Bad smells throughout the hotel and extremely eerie art work.
Close to beach Rooms need updating. Everything seems old. The entrance is very confusing.
The location was excellent the views from the hotel were fantastic. the swimming area was lovely and the food was good.
Proximity to beach and main streets. No variety to the breakfasts. Same fruit every morning. Needs more variety!!!
Location, lobby appearance, roomis large and has a table to sit at, very helpful personnel who went out of their way to help. View is great. There was no shampoo and conditioner provided as you usually find in hotels in the U.S. There was some broken plaster in the bathroom.
helpful with requests, good breakfasts they were renovating- so very noisy and disturbing at the time. I suppose it will improve once they have done with the renovations.
Teníamos dos habitaciones. Una de ellas tenía bichos en la cama! El balcón parecía que iba a caerse en pedazos. El personal y el gerente de recepción muy muy desagradables! Alojaros en otro sitio, a mi me gustó Sheriton, Hilton o Harrods. Bichos en la cama. Gerente grosero en recepción. Terribles balcones e inseguros.
That I could move out next day We ordered a room with balcony through bookings.com and git a room without balcony for the sme prize. After we complained a reduction of us$ 20.- was given. The room was bad equipped, loud, the way to the ocean far, nothing appealing in so far.
The friendly staff - comfortable and spacious room - peaceful and tranquil atmosphere - proximity to places of interest.
The hotel was perfectly located for my business appointments and being one street from the beach was an added plus. Another positive was the beautiful rooftop swimming pool. Everyone in the hotel was friendly and professional. Pool hours were a little unfriendly as a business traveler but I did have time on Saturday.
Very nice hotel, great staff.Pool at roof of hotel was very clean just do not open before 10 am. We are very pleased
I love the hotel, the area, the employees were super to us. Fantastic. Not really, I would only suggest a more American palate friendly in house menu
The mini kitchenette was very helpful, to keep drinks and snacks for the kids. The pool, although small was nice and clean and there were cold beverages available and had an amazing view of Tel-aviv. We felt that since it is such a family oriented hotel, that breakfast should have been included in the price like so many of the up-scale Israel hotels do.
1. Extremly helpful staff at the reception. I was impressed of the way they tried to accomplish all my requests. I had quite a lot those days. I was also impressed by the Manager's idea of sending me a signed bday card on my bday ()shows care to the customer.2. The view and the balcony from the Executive Sea View Suite Apartment are breathtaking. 1. It is an old hotel, not refurbished since probably its 70-80'S.2. The elevators are poor and the cards allowing to go to the vip floors are a pain in the arse.3 Way too expensive for the comfort that it offers!!!It does not worth the money I paid! I would give to my apartment a 3 stars rank, not a 5.
We liked the location of the hotel. Tthe amneties were excellent. The room was very clean and the staff was nice. I didnt't like that the price did not include breakfast. the pool was not kid friendly. we did not like the entrance difficult to check in and out with a lot of luggage. The interent service was too expensive.
Nice location. Parking included. Sometimes the roomcleaning was very bad and done late in the afternoon. Towels weren't changed, some parts of the room weren't cleaned. Wifi is not free. Some of the hotel staff do not speak English. The "living room" sofa was very old and tired, and almost impossible to sit on.
ubicacion, desayuno, playa, vista, accesibilidad, las habitaciones cuentan con una decoracion bastante demodee, es menester aggiornarllas, ademas me parece que un hotel de esa categoria deberia contar con wi fi free, y queno no sea tan complicado acceder al uso de una computadora en el business center
Su situacion Esta bastante antiguo
Las habitaciones son confortables y el colchon es excelente!!!
The staff was very helpful. Bed, linen, pillows and shower - fantastic. Size of room bigger than most. Breakfast the same as all Israeli hotels. Great location - across from the Gordon Pool and promenade, located two doors from Ben Gurion Street.
Breakfast was good. Eggs could use some more cooking but they weren't real anyway. All in all it was cheap and if your looking to go to the beach you can't beat the location. Also it is located near some great food options and the staff know the good spots to go.
no shuttle service to airport
We had a wonderful time and could not fault the hotel ,we will go back at some time we did book apoolside room however when we arrived there was not one available?
Dated hotel but well run with pleasant rooms. Food at breakfast was average and in the kosher poolside bar the food is terrible. We had lunch there, a burger and chicken salad, this was by far the worst meal I had in 10 days at Tel Aviv
Gente amable, buen desayuno, bien ubicado, es un Sheraton de 4 estrellas Habitaciones un poco viejas, la temperatura del cuarto no la manejas tu sino es central, por las noches el calor era dificil, finalmente me enviaron un ventilador, con ventilador en un Sheraton? Si Señor, parqueo diario us$13,
El hotel está bien, en Israel la hoteleria es mala. No pueden cobrar u$s 20 por día cuando el cuarto me lo cobran u$s 350, debería estar incluido el wi fi. Le pongo 8 puntos. El wi fi u$s 20 por día.
ubicacion,salfitness i business center
excelente en todos los órdenes.
El desayuno es excelente. El personal es atento y amigable.
Muy bueno como la mayoria de los Sheraton..... Deberian de dejar de cobrar el wi-fi en las habitaciones...
que es moderno,buena ubicacion el servicio de limpieza de la habitacion
la amabilidad y el buen trato de todo el personal del hotel, asi como su ubicación en el paseo marítimo y al lado mismo de la playa.
muy buen hotel, excelente servicio, buenos alimentos en el buffet, habitaciones amplias y limpias.
Elegante y lujoso, con un servicio impecable. Altamente recomendado. El desayuno fue el mejor que tuvimos en Israel. No se me ocurre nada.
Increíble Todo bien
Location....Suites very nice hallways and elevators not very clean......run down. Pool & gym old, run down equipment, not clean. No doorman, just security. Very overpriced.
Good location, the staff was friendly, always ready to help, the room was clean and comfortable.
The hotel is very old and it is reflected in the room furniture and common areas. Sadly, it smelled like cigarettes and the walls were thin.
Al llegar la persona encargada fue muy amable y hasta nos regalaron un libro a cada una sobre Tel Aviv. El problema para entrar el equipaje, pues todas son escaleras, no hay un pasillo para poder arrastrarlas hay que cargarlas y para las mujeres y ya mayorcitas es muy dificil entrar al hotel con 2 maletas.
La ubicación Baño pequeño La cama estaba formada por dos pequeñas, en lugar de una cama doble como pedimos.
No hubo algo en particular que me gustara, fue equilibrado en todos los aspectos y con una buena calificacion en todos. No hay nada que no me gustase de la estadía.
Estaba cerca de la costa, aunque desde nuestra habitación sin vistas. No estaba directamente en la playa, pero a 5 minutos a pie.
Está muy bien situado. El baño es muy pequeño.
La estancia no nos agrado nada, por lo que nos fuimos a la segunda noche. La atencion del personal fue malisisma
es un hotel con sus años ,renovado.Es una opcion no muy cara y te dan por lo que pagas.Es correcto y nada mas pero esta bien si no aspiras a mucho y cuidas el dinero.
Por las dimensiones de la habitación, es un tres estrellas.No guarda proporición el precio con la calidad. La limpieza de la habitación no es completa; hay polvo acumulado desde hace meses. La limpieza. La relación calidad precio.
Muy buena ubicación a segunda linea de playa. El baño de la habitación es muy pequeño.
Es buena y servicial la atencion, la ubicacion exelente no
La atención del personal es excelente. Las habitaciones de luxe muy cómodas. El desayuno muy completo y la ubicación ideal. Las habitaciones standard muy chicas y con muebles viejos.
Su relación calidad precio
Buenos desayunos y la atención al cliente. El tamaño pequeño de las habitaciones. El ruido.
Excelente atencion! Exelente limpieza! Excelente desayuno!
La buena atencion del personal y la predisposicion para el cambio de habitacion a una mas amplia.
The breakfast buffet was very tasty, and the staff were very helpful and nice.
Please write at least 15 words. location Serice should be more friendly.
Staff friendliness, location, parking facilities and breakfast Not applicable
Location, price and comfort No complaints
The night staff member was particularly friendly and welcoming, considering we arrived very late at night. He also upgraded us to the penthouse suite as a surprise upon our second check-in, so we were really happy! N/A
staff friendly, room clean, towels an d bedlinen changed every day .breakfast very good,very hospiitable atmosphere, quiet, lifts available without waiting, beach towels . Will definitely go back every time,strongly recomme
Location was great and the staff was helpful and friendly. Rooms were overpriced.
Very helpful staff, wonderful included breakfast, comfortable, clean rooms, excellent location - across from the beach with sea views, and right in the heart of shopping and the city - walkable to everything. Nothing.
The quality of the room was fair, however I had paid for the most expensive room in the hotel. Building work ongoing in and around the hotel, so no privacy and very noisy.
it's close to the beach, and its staff are very kind. it's good enough, though, it's not Hilton.
Su diseño y ubicación El tamaño de las habitaciones
La ubicación fue inmejorable, la atención buenísima, la habitación de buen tamaño , moderna y muy comfortable
Muy bonito y elegante, muy moderno. Lo mejor: el personal...
Teniamos reservado un estudio y nos dieron una suite Nos parecio que este hotel era anteriormente un edifico de apartamentos. porque no hay comedor, desayunas en la recepcion, no tiene un loby bar, el wc de cortesia no esta en la recepcion sino en la primera planta.
Cercanía a los principales atractivos turísticos de Tel Aviv. Dentro del triángulo que forman el paseo marítimo, la zona antigua de Yafo y el mercado del Carmelo y la zona comercial. Junto a la playa. Desayuno en el mismo hall de recepción. No muchas alternativas en el desayuno.
su ubicación y decoracion muy pequeña habitacion
Las instalaciones, la limpieza, la situación en pleno centro y junto a la playa y la atención recibida.
buena ubicacion tomamos dos habitaciones una buena y la otra mala muy chica la propietaria nos indico que las habitaciones al frente son mas grandes y tuvo la gentileza de ofrecernos una,mis hijas no quedaron conformes por ser demasiado chica. Que no te ayuden con las valijas,bueno es un hotel de diseño y no internacional..
Most of the staff wonderful except the gentleman that has a bun in his head for his long hair. Not helppful at all and not very pleasant.. THe rest of the staff,very nice, very pleasant, very helpful. My room, 101 was very noisy from the street traffic. At night, one of the reflectors was right in front of my window, very bright, so my room was not quite dark. Room on the smaller size, but for a single person, it was fine.
Hospitalidad del personal
la atencion del personal
Por favor, escribe al menos 15 palabras
Buena ubicacion. Desayuno de muy buena calidad y variedad. Personal atento, especialmente en el restaurant. Servicio todo el día de café y galletas. Cuarto un poco reducido de tamaño. Cuarto ruidoso por el trafico de la calle (tal parece que los cuartos interiores eran silenciosos). La fachada del hotel demerita mucho lo que ves en el interior. Recomendaríamos arreglarla.
Amazing emenities, delicious and lavish breakfast. Excellent customer service, receptionist went way far out of her duties to assist us with whatever we needed
Super nice place and very kind and helpful staff. Really super value for such a nice place. Even the parking rate for garage downstairs was cheap. Nice free bottle of wine in room too.