It was okay... not the best hotel I've ever stayed at, but not the absolute worst; you get what you pay for. The room was pretty clean and the bed comfy, but nothing luxurious at all about this hotel. Front desk staff were okay too. The facilities seemed a little run down and the continental breakfast wasn't really worth it. Couch in room had cigarette burn marks on it, and carpeting was thin which was put over a pipe/valve that made it lumpy to walk on.
location is close to the stores and places we vist
The location was good, close to where I needed to be. Staff was good, room was clean, needs updating though and they need to include information about TV channels, nearby eating places and such. The rooms need to be upgraded and they need to have some information in each room about TV channels available, nearby eating places and the outside walks and such need heavy duty cleaning.
Location Heating and cooling was horrible
When I walked in the lobby, it was clean and looked up to date. the second set of front desk staff were friendly What wasn't wrong. Rude front desk 1st time i went to check in. Hot rooms, uncomfortable beds. Very outdated rooms. Need an update, including heating and cooling.
It was horrible no air conditioning and would not give me a different room also was dirty and very old bed and tv nothing like a best western or comfort inn that you advertised it as. It was horrible no air conditioning and would not give me a different room also was dirty and very old bed and tv nothing like a best western or comfort inn that you advertised it as. a motel 6 would have been nicer and half the price.
Close to huge mall. Free internet worked great! Love the fridge and microwave ~ that's a must! Plenty of parking for our cargo trailer. Nice area ~ felt very safe. Nice free continental breakfast. Love the old historic town pictures around hotel lobby. =) A little noisy outside when people walked by our room and it was a bit crowded in the breakfast area because there's not a lot of room there ~ but there's not much not to like. ;o) We were very impressed with our room.
Location, price Old, worn floors
Price was great. Glass windows from ceiling to floor - we did not feel safe.
The room was not very clean. We left our room at 9 am and by almost 3 it was still not cleaned. The shower leaked, there was water damage on the walls and they beds didn't appear to be very clean.
Good value. Excellent service. We requested a non-smoking room but it still smelled like smoke and the blanket had a cigarette hole. I could barely fit in the shower. The bed was a little uncomfortable.
Nothing It sounded like you were literally on the highway. Horrible beds- had a backache when I woke up. No tissues, no hairdryer. The worst hotel I have ever stayed in.
Love the upgraded beds and fixtures. The very small shower! The room smelled of cigeratte smoke even though I was in a non-smoking room.
Clean Smoky smell in lobby and people smoking outside rooms
Cheap Room smelled overpoweringly of cigarette smoke. Room was ice cold and the heater only had one setting (really high). There was loud noise all night. Didn't feel like the safest area.
The pool was clean-ish Trash in the room. Dirty carpets. Rude employees. Will not stay there again
Close to I-80 Didn't feel safe, marijuana scent outside of our hallway area. Room had roaches.
It is right across from Circus Circus in the heart of downtown Reno. No iron or ironing board (as said on site). No hangers. Smells bad. Unkept room (dirty towels, full trash, unmade bed, etc). Elevator didn't work. Breakfast is served out of a hotel room on the 3rd floor. Bad front desk service. Credit card machine was malfunctioning. Parking lot was crowded. Overall: absolutely terrible. Don't stay here just because it's cheap -- pay extra for a better hotel!!
Not much to like. Noisy, lousy wifi, mushy bed, "free local calls" but phone did not work. Corner room right on main drag and windows are not double-glazed. Full of low lifes.
Got to Reno unexpectedly too early the room wasn't ready but they helped out to give us an earliest as possible check in ,the staff was very nice, room was clean, location was great and overall have a great stay..
Okay close to downtown. Old, dirty, uncomfortable... Especially, loud voices when someone just taking shower next door in the middle of the night. Hard to get back to sleep again. It might be a bit cheaper on price, but it wound our vacation time...
Location in respect to the UN Stadium is outstanding. Facilities are so so. Anything less would be unacceptable.
I liked the fact we showed up a day earlier than our reservation and they were able to rent us a room... didn't like the HUGE price difference. Charged me $89.99 for Friday (1st night) at front counter & $53.99 Saturday (2nd night - online reservation) * Wouldn't offer any kind of price concession or discount and laughed at us when we requested money back or discount on room at checkout * Called us at 11:15am Saturday morning asking why we hadn't checked out yet even though we'd pre-paid for Saturday night * Shower wouldn't maintain constant warm water (fuse tripped)* AC cover fell off revealed filthy air filter * Beds uncomfortable * Floor in bathroom rippled so bad door barely closed from prior water damage* noisy people hanging out @ night in parking lot *junk strewn around parking lot * I've traveled a lot and this was by far THE WORST MOTEL I HAVE EVER STAYED AT!