Friendly & very helpful staff, beautiful views. Shower drain was plugged the first day in the room, flooding the floors & getting our luggage wet. Fortunately, staff fixed it for us!
Fantastic views of sea, friendly, helpful staff..still working construction on place Issue of the attempt to extend stay with two rooms only to be notified at desk their computer screwed up..then you sent me a no show charge.not very good business..also surprised they refused credit cards..a serious inconvenience...often noisy
Excellent staff, very helpful and friendly. Loved the room upstairs with a beautiful view onto the cathedral. We had some problems with a broken ATM machine downtown and we had to leave hostal earlier than originally booked.
The owner was a really nice guy, very engaging if you wanted him to be, and he was always improving the building and accommodations while while I was there (only open 5 months at the time, and an older building) so I got the impression that he cared about our environment. He also asked our (myself and the others staying there) opinions on improvement and management ideas to make our stay more enjoyable. The grounds themselves are unique and beautiful, and the building is a comfortable walk, bus, or taxi ride from the airport and most any other location you would want to visit in Puerto Vallarta.