Great location and staff. The valet parking crew was very professional and courteous. Olga at the bar was a pleasure to talk too. I liked the modern decor as well. I would recommend this hotel most of the time. Walls are thin--I could hear people talking on both sides of my room. I imagine it has something to do with being an old building. Fortunately it didn't last long, however, if you are there for any kind of festival where there will be a lot of late night partying (it's near Bourbon street so this may happen quite a bit), I'd recommend being one of them instead and not assuming a good night sleep.
Great hotel. Really accommodating. They let us check in early and then also held our big suitcase our last day there even after check out. When we came back to get it they had a cab waiting to take us to the airport.
Location and staff were great. There is some sort of humidity problem in the rooms and hotel hallways. The smell was hard to ignore.
Enjoyed the atmosphere, comfort of the beds and temperature control. Balcony was such a pleasant bonus, loved it at night and in morning. room had not been completely serviced when we arrived but front desk was quick to respond to our needs.
The rooms were very nice and spacious. The staff was friendly.
We only stayed one night but the staff were excellent, very welcoming and friendly. They let us check in early and gave us drink tickets for the hotel bar May Bailey's, even giving us an extra ticket since there were 3 of us. The bartender at May Bailey's was great too, very amiable, and told us the history of the bar and humored my friend when he asked about ghosts. When we came back late at night and were taking pictures, one of the staff recommended a good view from the second floor balcony if we liked pictures. The beds were heaven. I didn't even want to leave the room, those beds were soooo comfortable! Breakfast in the morning was pretty good with lots of options, better than any continental I've ever had. We had a wonderful time, only wish we had been able to stay longer! In future trips to NOLA, I will definitely be staying at the Dauphine Orleans again. Nothing major, just a hair in the sink and one in the tub. Otherwise very cleanly.
Muy bien ubicado junto a Bourbon street. Habitaciones amplias y limpias. Calidad/precio bueno. El desayuno un poco pobre.
Lo más apropiado del hotel es la ubicación, por una vez, las indicaciones son correctas y está en el centro junto a Bourbon Street El desayuno era lamentable
Gran ubicación. La habitación no tiene nada de especial. Propiedad antigua y el desayuno y el aparcamiento no están incluidos
Muy buena ubicación.
La situación inmejorable, a escasos veinte metros de Bourbon St, pero sin su barullo. Buena piscina y el precio muy interesante. Volveré al hotel cuando regrese a New Orleans sin duda. Reservamos 2 habitaciones dobles para 4 personas y al principio hubo un error que se subsano enseguida, pero nos dieron una habitación solamente. Al final todo se aclaro y obtuvimos nustras dos habitaciones.
la ubicacion, su estilo antiguo
Hot food and delicious coffee for breakfast! Great location only 2 blocks from Bourbon Street! Wonderful scenery with several brick courtyards, lots of greenery and two swimming pools! Clean room with updated bathroom! Front desk clerk was super nice, very accommodating and knowledgeable! He let us check-in over 3 hours early and then stored our luggage for a few hours after check-out! The cleaning ladies were the most friendly I've ever come across, always laughing and smiling! I've previously stayed at 2 other (more expensive) places in the French Quarter... and I will ONLY stay at the St Pierre in the future!
Quaint, personable, good location, good breakfast, friendly staff, wonderful Louis Armstrong Park just a few blocks away.Easier just to walk around in this area. Might try having an ice machine across the st. near the Cottages.
Nice old building with a pretty courtyard and lovely lobby. Nice staff. Our room was small and dark and quiet. The sheets were nice and clean and the A/C worked- towels were clean. Room was a little older not super spiffy but a pretty and large bed, they were all nice and helpful, nice small pool too with towels outside and free coffee and breakfast. We were quite happy with the place for the price. Glad we stayed there.
Staff was all courteous and it was close enough we could walk everywhere but far enough from the craziness of bourbon street First night there were 30 people in their underwear by the pool and my 13 yr old daughters room was at the back past the pool. It was not family friendly. I was given a partial refund but have not been credited yet. I was moved to a much smaller room where there was a bout six inches from the end of the bed to walk to the bathroom. The air conditioner did not work properly and it was about 97 degrees everyday. There wasn't a fridge or microwave in the room I was moved to. The shower did not stay at one temp and in fact was too hot to use no matter if you turned the hot water all the way off. The horse my daughter was moved to smelled like a horse trailer as in wet hay. Overall very disappointed with the hotel.
Location was the reason I chose this hotel. It was just a few minutes walk from Bourbon street and all of my favorite bars and restaurants! I would have appreciated the stairs leading up to my room to have been clean. Also, the curtains blocked the air conditioner, so if you expected to sleep in you would have to do it without air or with the curtains open and the su beaming in.
Pretty lobby Housekeeping and maintenance prompt with requets Moved rooms three times due to heat not working Door knob on first room broken Sink in third room clogged Located on busy, noisy street Carpet stained Valet took 45 + minutes to retrieve car Heat stopped working after first night
The entire staff was friendly and helpful as we were first time visitors in the city.
We arrived around noon and were checked in right away. The room was small but comfortable. We had reservations for a Queen bed, but were given a room with a King, and it was very comfortable. All of the staff members were friendly and accommodating. The lobby has been nicely renovated, but still maintained all the character you'd expect in an older building. It is an older building, so it has some quirks (Although for me that isn't wholly negative.) The plumbing and HVAC were a little loud, and the internet connection was spotty.
Considering our first night was a nightmare at our original hotel a bit outside the French Quarter we couldn't believe we lucked out on getting a room here! It was just me and my boyfriend for a fun romantic getaway and this place is just that. They treated us so well especially for making last minute arrangements and even let us check in so early as we rushed to get out of other place. Really turned our day around on what could have been a disastrous weekend. It was exactly what we were looking for to get the real historical new orleans feel, had character not your typical 'hampton inn etc' that gets boring, and within walking distance to Bourbon st and the French market. We loved every minute of this hotel and wish we could have found it originally and stayed longer. We will definitely be back! Front desk and gentlemen to help with luggage were beyond accommodating helpful and welcoming! Lobby was really neat and pretty enjoyed the coffee! Honestly everything was perfect. If I had to get super nitpicky maybe just a few more options for the breakfast.
I've stayed in NOLA, in and out of the French Quarter, several times. This was definitely a classic experience, and I mean that in a good way. Friendly (but unenthusiastic) staff, well-appointed (but small) rooms, a lovely courtyard (petite), easy parking (big bucks), a well-dressed lobby (not worth lingering), free breakfast (just like Holiday Inn). Truly, a very, very nice stay... for too much money.
The location and staff couldn't be beat. Right in the middle of the French Quarter, and the more quiet portion of it, too (you don't want to be on Bourbon Street unless you want to stay up LATE). It's an historic place, being the original location for the jazz museum, and there's a lot of interesting memorabilia scattered around the buildings and lobby. And the inner courtyard and patio is great. Our room was VERY small, just barely enough room for two beds and access to them. In talking to other guests, it appears that most of the rooms are the same. Ours only had one tiny window over the door. One doesn't stay here for comfort, but rather for the location.
The staff was exceptionally friendly and professional. The location was great as we were in close proximity to the Bourbon St. The room was small,but very clean. Overall, it was an enjoyable experience.. Our room was right off a busy street so you can hear trucks, cars, and conversations as if they were in the room. Once the noise outside ended, it was a pleasant night's sleep.
The location was great- within a short walk to restaurants and bars, but just far enough from the busy spots to be quiet. The staff was polite and helpful. The room was small but sufficient for 2 people. Parking is valet only about $35 per night plus tax, although you have unlimited in/our privileges. You don't need your car really for the location though. The room was not clean. Stains on the sheets and towels, floor looked filthy, and vomit remains left around the bottom of the toilet. I don't care about how the hotel looks, but cleanliness is a must and this was nowhere near clean. The breakfast is just tea/coffee plus a croissant. That is fine but the croissants were not very good so I recommend getting the coffee then going somewhere for better food.
This hotel has a lot of character. Don't expect anything luxury but I really like this hotel. It was clean and comfortable enough for the quarter and the price was half of other hotels. Room 110 is large and secluded in the back. It opens up onto the court yard. The location of this hotel is amazing! Side note: parking is expensive but it's the same everywhere.
Location was excellent! Staff was friendly. The room was small but sufficient. The bathroom was so small and quite uncomfortable. Furniture old but not bothersome. I wished there were two chairs in the room for convenience. We ended up eating on the floor and using our one chair as a table.
I stayed for six nights in July. Summer prices were excellent, and the location is superb. According to one of the many Haunted New Orleans tours that went by, the Jackson Hotel is one of the most haunted places in NOLA. I heard nothing, spooky or otherwise, in this quiet gem. Small room, but who stays in their room for long when they're staying in the Quarter?
Nice trip back in time with the courtyard. This is on Royal St just one away from the infamous Bourbon St in the French Quarter. Staff was great. Room was clean. Just realize going in that this is an old town with limited opportunities to actually park anywhere except public parking several blocks away. But again, old town blocks so the walking is not bad at all. Elderly and those have difficulty walking will have to watch where you walk the entire time as the sidewalks tends to have sudden drops scattered here and there. Very uneven walking, but again, it is a very old town. I believe no one should ever have to pay $100 a night at any hotel, except for event days and unless it is some palatial suite, so this is a general knock against the hotel industry.
The outlets in my room were almost non-functional. When I tried to plug in an appliance, the plug would wiggle and fall out just enough that it would lose contact and stop working. The TV wouldn't turn on because of this, and I had to plug the hair dryer in next to the door because the outlet in the bathroom didn't work.
Location Staff failed to provide promised services. Plumbing repairs in lobby area and staff demsnded access to our room numerous times. Refused to relocate us
We had a beautiful balcony room that we ate our complimentary breakfast on every morning. The bed was enormous and really comfy high ceiling and nice antique looking furniture beautiful court yard friendly concierge staff We didn't have hot water for a couple hours Only one roll of toilet paper stocked in the room at a time I went to use a wash cloth provided for me and there was makeup stains on it that hadn't been fully washed away sofa bed was collapsing at the foot end worker who delivered our breakfast asked for a tip
Warm & very helpful staff Beautiful / Comfortable accomadations Location on Rotal was central to everythjng we could walk to Very clean/ Staff very efficient Serivice of Continental Breakfast a lovely start to our day The Bathroom is a bit small but big soft towels were in abundance
The complimentary breakfast was a beautiful silver tray breakfast in bed. It was a very pleasant surprise. The court yard was beautiful and the room very comfortable. the only negative i have is that they were under construction and started working loudly very early in the morning.
Great location but not clean at all. I noticed our bed comforters were dirty as well as the sheets. Have a gut feeling they were not changed. Watch out for bed bugs. Management needs to get on how clean the room and bathroom is. The shower had that brown rust on the walls. Personally I would not stay there again.
El hotel está bien ubicado y su personal es muy amable en especial el Sr. que atiende el desayuno.
Muy agradable, bien cuidados los detalles y práctico. Además de bien situado y buen precio.
la ubicacion es lo mejor que tiene. el desayuno un desastre, la vajilla toda descartable , levantan el servicio antes de tiempo. la habitacion el aire acondicionado funcionaba mal y nunca lo arreglaron. mala atencion.
Su ubicación en el French Quarter y el bien abastecido desayuno: panes, manzanas, yogurt, jugo y café El televisor de la habitación era muy pequeño y antiguo.
Ubicación y hotel caro en el barrio. Estuve aquí por mi cumpleaños número 60. Elegí este hotel porque había estado aquí antes y tuve una gran experiencia. El hotel me permitió cambiar habitaciones después de las hormigas se notificaron dos veces y después de que mi paciencia había acabado. Problema de hormigas en una de las tres habitaciones reservadas. Ya que he estado aquí antes de que el sistema es el siguiente: te dan una horrible habitación (habitación interior calabozo y sin ventanas o un pequeña, malísima y maloliente habitación) se informará a la recepción que no estés contento, responde diciendo que no pueden hacer nada hasta el día siguiente, aunque el hotel parecía estar bastante vacío y fue en el check-in y finalmente se puede mover uno mismo al día siguiente. Las tarifas cambian cada día. Yo había reservado una de las habitaciones a precio completo porque quería asegurarse de que mis alojamientos de cumpleaños fueran geniales y recibí una muy decepcionante, maloliente, pequeña habitación con un pequeño cuarto de baño. poco servicial personal de recepción. En general bastante penoso.
Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
Staff was great! Location is excellent. Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
The beds were the best I had a hard time trying to get my girls to leave The sandwich we got from room service
Royal, old-fashioned feel consistent with New Orleans old city. Room was a bit smaller than expected, but sufficient for a couple.
Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
* Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Elegance Central for visiting French Quarter Customer-Friendly Historic Small room for Big Price
Ubicación y arquitectura Una habitacion sin ventana no debiera ser parte de la oferta de hospedaje del hotel
La ubicación del hotel es excelente, es un hotel limpio, pero muy antiguo. La habitación no tiene ventanas y eso no está claramente descrito en la reserva (destacado). Por lo tanto pagué U$250 por una habitación de una categoría muy inferior. Inaceptable.
que estaba muy bien ubicado y sientes el barrio frances. Me gustó el servicio gratuito de café y pastas por la mañana, es un detalle. Las habitaciones que daban en la parte interior, las más baratas, tenían muy mala ventilación y eran un poco oscuras.
Excelente situacion. Y las instalaciones muy agradables, con jardin y piscina. El desayuno bastante malo, pero al lado hay muchos restaurantes y cafes.
La ubicación es muy buena, en pleno French Quarter, desde donde se puede caminar a las zonas históricas más importantes de New Orleans. El edificio es muy bonito para quienes gustan de edificios antiguos y el servicio fue muy bueno. Solamente que aseaban las habitaciones muy tarde: a veces regresaba a las dos o incluso a las cuatro y apenas estaban limpiando.
Un hotel con estilo francés, sin renovar pero tranquilo a pesar de estar en el centro del french quarter con locales muy ruidosos alrededor. El desayuno muy malo, no recomendable. el desayuno
La decoración del hotel, que es antiguo y bien cuidado. Su ubicación es excelente, así como los servicios del personal. El cobro por estacionamiento, que me parece excesivo, pues se tenían que pagar al día, entre costo e impuestos, casi la mitad de lo que costaba una noche de hospedaje.
Staff is wonderful. Courtyards are perfect and the location is great! Would definitely stay here again.
Great service even though the hotel was booked solid for ballgames in town! Awesome doorman/concierge and continental Breakfast~ Breakfast dishes could be a little bit larger - and/or a tray to carry since we had to sit outside to dine~
location price furnishings, maintenance level
Hotel room was beautiful. Loved our car was inside the courtyard, safe and close. Can't wait to go back.
2 blocks from bourbon
At first I thought the location was good but at 3am a large group of bums would gather outside of our room fighting,singing,and yelling very loudly-so much that we were scared for our safety. They would not accept our travelocity reservations and tried to charge My credit card again, even though it was already paid for. We did not get the rooms we asked for with two queen beds. The restaurant was closed the entire time we were there too. For the price we paid the tiny room should have had a refrigerator or at least a coffee maker.
Pool, beds, doorman and location Desk staff and the lose of free breakfast
My absolute favorite thing was the real shuddered Windows, floor to ceiling that actually opened up to the French quarter. Like you could hang out the window and watch the groups go by on the haunted New Orleans tours. The fact that they stopped in front of my hotel was only slightly nerve racking The room smelled a little like mold and my ears and throat itched all night. Also, the toilet seat was loose and threatened to throw you on the floor everyone you sat on it.