Staff is friendly and accommodating nothing
The rooms were nice..the casino, easy check in and out Not much I didn't like
The room was a amazing. The bathroom was beautiful. Bed was comfortable. Overall it was a Pleasent stay. You could hear the people coming and going through out the night. Slamming the doors. And there were little black flies, almost like fruit flies, flying around in the bathroom and bedroom.
The room was beautiful. We enjoyed the free appetizers in the evening and the breakfast in the morning. I wish there would have been a small refrigerator for our own drinks and leftover food we had from dinner. Food had to sit out all night and spoiled.
comfortable bed, clean, friendly staff noisy, horrible view from room directly looking at parking ramp
Free parking, closeness to casino, beautiful view of downtown Detroit. Room wasn't fully cleaned when arrived. Bed wasn't completely made, ice bucket had leftover ice/water in it, glasses were dirty, bath tub was dirty.
Mi habitación estaba limpia y sin humo de cigarrillos, tranquila y en el piso 22. Los ascensores funcionaban bien, tenían una clave de seguridad. No se podía ir al casino sin llave. El servicio de habitaciones y el desayuno que se pide con antelación. El personal era amable y servicial. Disfruté de mi estancia y volveremos! Servicio de habitación y aparcacoches
Las vistas de la habitación que nos dieron era increíble. El personal era excelente y muy servicial. Les dije que era mi cumpleaños y fueron muy amables asegurándose de que teníamos una vista increíble. Oímos mucho ruido toda la noche debido a la música. No estoy seguro si venía de los bares o de los vecinos, no sabría decir.
La habitación era enorme. El desayuno continental era cereales.
Preciosa habitación y vestíbulo Ubicado Personal cortés Servicio de transporte Servicio de valet parking es costoso Ofertas mini bar eran costosas
El personal era muy amable y atento con mis necesidades. Excelente ubicación y gran edificio!
La habitación era enorme y muy bonita, con gran cercanía al casino.
Servicio a la habitación Hospitalidad del personal
Un lugar fabuloso para alojarse! El personal del hotel era muy amable y servicial. Recomendaría este hotel a cualquiera que necesita ser tratado como la realeza, desde el momento en que aparque su vehículo hasta su salida. Un hotel con todo!
El personal de recepción fue maleducado, y no tienen sentido de servicio al cliente o entusiasmo. Me dieron una habitación que no estaba limpia, se me trasladó a una habitación, donde había trabajo de renovación en el pasillo, incluso después de pedir una habitación tranquila. La ducha era terrible alternaba de helado para hervir, colchones de mal aspecto, picaporte de la puerta del armario estaba colgando, soporte del televisor roto, muebles en mal estado. Decir que permite que el hotel necesita un montón de reparaciones y cambio de cultura de los empleados. Mucha suerte.
Habitación limpia y bonita vista Nos llevó 2 horas de ck!! No puedo conseguir que peor que eso!!
We were blown away by the customer service and room for the price. This is worlds beyond Greektown Casino Hotel. We will stay here again. The valet was a little expensive at $27/day.
We were in town for a national conference just a few blocks away at the Cobo Center. Upon check-in the staff was super friendly and helpful. They even gave us a warm cookie. We were close to the stadiums, food places and downtown. The room was massive! The beds were in a seperate closed off area, so people could congregate in the sitting area if needed. Definitely worth the month compared to other hotels around the area. Having to pay 30 dollars a night to park.
The double room suites are incredible! They're huge and feel very modern. This place and the staff are all very nice. $15 to park next door at a lot that advertises $10 rates.
Comfortable rooms and friendly staff. Shower tile could've used a bit more attention from housekeeping.
Staff. In-room service order wasn't quite accurate when delivered.
The bathroom setup.
Staff & location Beds
Super close to the stadium, theatre, opera house, plenty of bars and restaurants. Close to the casino and Greektown. Very comfortable beds, great staff and great wifi. Heating system wasn't working well and the restaurant was short staffed. But after complaining, the manager was apologetic and tried to make it up to us.
I was thrilled with the room I didn't like the fact that valet gave me such a hard time to park my car I had to show him my email that my room was paid for
Nice Rooms, Friendly Staff. Parking NOT included. Cost isnt cheap.
We stay at the Hilton Garden Inn as much as possible when visiting downtown Detroit. It is a wonderful, safe, clean, great location hotel. nothing
We love everything about the hotel that's why we stay there as much as possible. This is the second time that we booked a king room and were given a room with two queen beds. NOT HAPPY!!!!!
The front desk staff were nothing but friendly and professional. They went out of their way to help with anything that they could. The bar tender at The Grille could have been more pleasant and friendly. I was with a group of three and she seemed more concerned with some of the "regulars" and we were pretty much ignored.
Bed was comfortable, Staff helpful and friendly, clean hotel nicely located a walk away from Comerica Park, Ford Field and other downtown areas. Breakfast left much to be desired, toaster was broken, and had been for 2 days. Some of the food was decent, some was awful (don't have the cold, greasy, limp hash browns...)
The rooms were nice and beds were comfortable. The bar and breakfast areas were convenient and suprisingly good. Breakfast was great... hands down one of the best by hotel standards. N/a
This spot becomes our first-choice hotel for downtown Detroit. Rooms are spacious and comfortable. Internet is fast and reliable. Breakfast is fine, especially the made-to-order omelets with a wide variety of ingredients available. Parking is in an open lot adjacent to entrance, but there seems to be good security.
The remote, the curtains and alarm clock were broken.
The breakfast was good. The manager went out of his way to make our stay good.
I liked the location, nice and close to the centre (10 minute walk). Breakfast was o.k. considering it was free and for the price of the room ($70). Free parking is good. Rooms were clean & good bathrooms. Friendly staff, always helpful. Corridors/communal areas seem a bit shabby, but fine really.
Front desk staff were pleasant and accommodating. General condition of the hotel was poor....halls, elevator,etc. Work out facility was not available.
Good for a quick stay if you're not going to be in the hotel except for sleeping
The staff was pleasant. The location was great. The bed was very comfortable. We were surprised on the bed! The price was right in our budget for that particular wknd. Thank you! We waited like a half hour for the shuttle so we were late for the concert. But once he picked us up he was very knowledgable and brought us right to the front ticket entrance. The was nice! The late night pizza place...I believe it was called Tamarack or something was absolutely a joke. They forgot our order. We called back 2 times after the order was placed and finally got pizza at 3:30 in the morning. Pretty sure the place was already closed for quite sometime. Anyway an experience it was. But I guess I would definitely stop recommmending that place to people. It was the worst pizza take out experience we have ever had!
the front desk staff were very helpful and did more then needed to make my stay great especially shaun
While overpriced for the age, it was the least expensive hotel in the area by $100. Staff was rude at check in. He hardly spoke English, and was on the phone with someone else while checking us in.
Desk workers were helpful. Overall, it was clean. The bathroom floor was sticky. I refused to take my socks off or take a shower. It was alright for a cheap place to crash while in town for a night.
The Manager was very friendly. The ice machine on our floor did not work
Hotel horrible! Viejo y sucio
La amabilidad del personal responsable del hotel: nos suministraron mapas, información museos, llamaron a los taxis, te ayudaban a pedir comida por telefono si querias cenar en la habitación... Estaba todo muy bien en relación al precio.
Nada. El hotel no esta muy lejos del centro, en cualquier otra ciudad incluso diría que esta a un "agradable paseo" pero no es el caso de Detroit. Las habitaciones son viejas, estan sucias y el entorno del hotel da miedo. Si tenéis vehículo para moveros por Detroit todavía sería pasable pasar una noche en este hotel (no más) porque tienes parking en la puerta pero si no, com fue mi caso, yo no iría. Si vais a Detroit porque no tenéis más remedio, es aconsejable dejarse la pasta y alojarse en el Marriot, por lo menos dormiréis tranquilos.