The room was beautiful. We enjoyed the free appetizers in the evening and the breakfast in the morning. I wish there would have been a small refrigerator for our own drinks and leftover food we had from dinner. Food had to sit out all night and spoiled.
Great room great service Poor buffet staff. So smoky on casino floor it got hard to breathe.
comfortable bed, clean, friendly staff noisy, horrible view from room directly looking at parking ramp
Free parking, closeness to casino, beautiful view of downtown Detroit. Room wasn't fully cleaned when arrived. Bed wasn't completely made, ice bucket had leftover ice/water in it, glasses were dirty, bath tub was dirty.
The rooms were nice..the casino, easy check in and out Not much I didn't like
Staff is friendly and accommodating nothing
Very nive place fancy rooms and clean Very expensive
The room was a amazing. The bathroom was beautiful. Bed was comfortable. Overall it was a Pleasent stay. You could hear the people coming and going through out the night. Slamming the doors. And there were little black flies, almost like fruit flies, flying around in the bathroom and bedroom.
Mi habitación estaba limpia y sin humo de cigarrillos, tranquila y en el piso 22. Los ascensores funcionaban bien, tenían una clave de seguridad. No se podía ir al casino sin llave. El servicio de habitaciones y el desayuno que se pide con antelación. El personal era amable y servicial. Disfruté de mi estancia y volveremos! Servicio de habitación y aparcacoches
Las vistas de la habitación que nos dieron era increíble. El personal era excelente y muy servicial. Les dije que era mi cumpleaños y fueron muy amables asegurándose de que teníamos una vista increíble. Oímos mucho ruido toda la noche debido a la música. No estoy seguro si venía de los bares o de los vecinos, no sabría decir.
Ubicación Se libró de lobby bar
La unicidad y la amplitud de las habitaciones. Nuestro aire acondicionado sólo se funcionaba en la zona de estar, no en el dormitorio. Hacía un poco de calor para dormir.
Preciosa habitación y vestíbulo Ubicado Personal cortés Servicio de transporte Servicio de valet parking es costoso Ofertas mini bar eran costosas
La habitación era enorme. El desayuno continental era cereales.
No hay servicio de habitación las 24 horas
Necesita un puerto USB en la habitación. La mayoría de las habitaciones en las que me he alojado tienen. Muy útil para cargar el teléfono
El desayuno continental. Me esperaba huevos, y fue solo una fuente con comida.
La habitación era enorme y muy bonita, con gran cercanía al casino.
El personal era muy amable y servicial La habitación era muy ruidosa. Los ruidos se oían claramente desde el pasillo, al lado de la puerta y el exterior.
El personal era muy amable y atento con mis necesidades. Excelente ubicación y gran edificio!
Un lugar fabuloso para alojarse! El personal del hotel era muy amable y servicial. Recomendaría este hotel a cualquiera que necesita ser tratado como la realeza, desde el momento en que aparque su vehículo hasta su salida. Un hotel con todo!
Servicio a la habitación Hospitalidad del personal
Habitación limpia y bonita vista Nos llevó 2 horas de ck!! No puedo conseguir que peor que eso!!
El personal de recepción fue maleducado, y no tienen sentido de servicio al cliente o entusiasmo. Me dieron una habitación que no estaba limpia, se me trasladó a una habitación, donde había trabajo de renovación en el pasillo, incluso después de pedir una habitación tranquila. La ducha era terrible alternaba de helado para hervir, colchones de mal aspecto, picaporte de la puerta del armario estaba colgando, soporte del televisor roto, muebles en mal estado. Decir que permite que el hotel necesita un montón de reparaciones y cambio de cultura de los empleados. Mucha suerte.
The double room suites are incredible! They're huge and feel very modern. This place and the staff are all very nice. $15 to park next door at a lot that advertises $10 rates.
The bathroom setup.
We were in town for a national conference just a few blocks away at the Cobo Center. Upon check-in the staff was super friendly and helpful. They even gave us a warm cookie. We were close to the stadiums, food places and downtown. The room was massive! The beds were in a seperate closed off area, so people could congregate in the sitting area if needed. Definitely worth the month compared to other hotels around the area. Having to pay 30 dollars a night to park.
We were blown away by the customer service and room for the price. This is worlds beyond Greektown Casino Hotel. We will stay here again. The valet was a little expensive at $27/day.
Staff. In-room service order wasn't quite accurate when delivered.
The valet guys were super polite and awesome, asked me how my stay was and everything. Never brought us toilet paper, towels, or pillows. Had to call them 3 times if I needed anything because they would just never show up. Front desk lady was so rude, didn't even take my complaints into consideration. I come to Detriot every weekend for work and last week I stayed at a $60 a night hotel that had WAY BETTER service than this $200 a night hotel! Don't waste your money! I wish I could get mine back after how these people treated us! OH I shouldn't forget that on our last day when we called the luggage cart up the lady made my 9 month pregnant friend roll it down and put the luggage in the car without helping her at all! I will NEVER come back here!
Comfortable rooms and friendly staff. Shower tile could've used a bit more attention from housekeeping.
Great location downtown. Historic building gives a special feel and decor celebrates its past. Peeling paint and creepy, dimly lit hallways.
Amazing location No parking. Had to pay $30 for valet
The Aloft is a great hotel. Rooms are nice, although a bit dark and could use more lighting. Staff was extremely helpful and answered all questions. The bartenders at the WXYZ bar were great. The hotel needs a restaurant or small place to eat. For being a wonderful downtown hotel, it is nice to get something to tag at the hotel.
The Manager was very friendly. The ice machine on our floor did not work
Good for a quick stay if you're not going to be in the hotel except for sleeping
Desk workers were helpful. Overall, it was clean. The bathroom floor was sticky. I refused to take my socks off or take a shower. It was alright for a cheap place to crash while in town for a night.
the front desk staff were very helpful and did more then needed to make my stay great especially shaun
I liked the location, nice and close to the centre (10 minute walk). Breakfast was o.k. considering it was free and for the price of the room ($70). Free parking is good. Rooms were clean & good bathrooms. Friendly staff, always helpful. Corridors/communal areas seem a bit shabby, but fine really.
The remote, the curtains and alarm clock were broken.
Front desk staff were pleasant and accommodating. General condition of the hotel was poor....halls, elevator,etc. Work out facility was not available.
While overpriced for the age, it was the least expensive hotel in the area by $100. Staff was rude at check in. He hardly spoke English, and was on the phone with someone else while checking us in.
The breakfast was good. The manager went out of his way to make our stay good.
The staff was pleasant. The location was great. The bed was very comfortable. We were surprised on the bed! The price was right in our budget for that particular wknd. Thank you! We waited like a half hour for the shuttle so we were late for the concert. But once he picked us up he was very knowledgable and brought us right to the front ticket entrance. The was nice! The late night pizza place...I believe it was called Tamarack or something was absolutely a joke. They forgot our order. We called back 2 times after the order was placed and finally got pizza at 3:30 in the morning. Pretty sure the place was already closed for quite sometime. Anyway an experience it was. But I guess I would definitely stop recommmending that place to people. It was the worst pizza take out experience we have ever had!
Nada. El hotel no esta muy lejos del centro, en cualquier otra ciudad incluso diría que esta a un "agradable paseo" pero no es el caso de Detroit. Las habitaciones son viejas, estan sucias y el entorno del hotel da miedo. Si tenéis vehículo para moveros por Detroit todavía sería pasable pasar una noche en este hotel (no más) porque tienes parking en la puerta pero si no, com fue mi caso, yo no iría. Si vais a Detroit porque no tenéis más remedio, es aconsejable dejarse la pasta y alojarse en el Marriot, por lo menos dormiréis tranquilos.
La amabilidad del personal responsable del hotel: nos suministraron mapas, información museos, llamaron a los taxis, te ayudaban a pedir comida por telefono si querias cenar en la habitación... Estaba todo muy bien en relación al precio.
Hotel horrible! Viejo y sucio