Very new, very well designed and great bed. Only that it was in santa fe, but that's not the hotels fault. Very corporate area, very different from the rest of Df.
Restaurants that This hotel has, modern New hotel, nice view from the room Yes, I had to call about five or six times for an extra pillow and for someone to pick up the room service tray
El desayuno es impresionante En el habitación se oía mucho el ruido del frigorífico
Le falta capacitación al personal. El internet y estacionamiento son caros.
el hotel es nuevo, de facil acceso casi junto al centro comercial Santa Fe La inexperiencia del personal. Los chicos que estan en recepcion son muy muy jovenes, tal vez con un manager mas experimentado pueda mejorar la calidad del servicio. El trato de ellos hacia el cliente no es muy optimo, tomando en cuenta que es mas un hotel para gente que se hospeda por negocios, no tanto por turismo. Deben mejorar esa parte y estaria perfecto
El confort y la atenciòn. Lo que ya comentè.
I stayed here for a weekend suffice to say that in the hall some one threw up - literally and it was not cleaned for quite a while. I had to call and let them know and even afterward the stuff stayed there They allowed a party on my floor and had to call 5 times before anyone would try to solve the issue. Waited for an hour for an answer and I had to ask for a change of room to which I was told to perhaps wait until the party was over. The elevators were filthy, like a garbage can and no one cleaned it up either. Even a best western is better than this. I asked fo a refund and was told they could give me 15 dollars. To which i said it was a joke. The worst hotel ever.
Imagine the Four Seasons meets luxury camping on the most gorgeous tropical islands imaginable. It's like staying at your rich uncles private island. The food is excellent, the diving is great, there are lovely trails through the forests. We especially liked the kayaking and the massages. This is not the place for folks who do not have a sense of adventure. If you must wear Gucci loafers and can not live without air conditioning this place is not for you.
the design is lovely, view is spectacular, bed was excellent. great taste in the details there were not enough electric plugs, an the bath tub was stained , a little clr and that was solved.. it lacks of proper care, you can tell in the details. toilet is not in the same room as the shower... the receptionist had attitude.