The staff were so freindly and the was always someone around if you needed any assistance.
Friendly staff good food excellent location Room very basic heating did not work the first night, window would not close so was disturbed by traffic late evening early moring maybe next time a room at the back would be better
Good location. Good breakfast Room clean Room smelt a little stale. Shower in room was poor-kept going hot and cold and inadequate flow
The Breakfast was good, accomodated my early start. Notes on the reservation ignored, asked for a room away from the road. Main road noise wasn't helped, as the rooms are only single glazed. Also, note the Hotel has a popular bar area... and thus the noise from this does come through to the guest rooms.
The location was excellent for a city break.
Very good location only 15mins walk to centre,the zoo which is a great day out is only 10mins away by car.The breakfast was very good and everything in the room that you needed. The only bad point is the traffic better to have a room at the back.
Handy for Hoole shopping centre (A short street of busy small shopkeepers) An easy walk to the centre of Chester (on a dry day).Breakfast was hot! Their success means the bar and patio is crowded in the evenings. Dont sit by the door the smokers use at the back of the hotel.
Room clean with comfortable beds. Excellent Breakfast, very attentive staff. Had a very good bar meal too. Only thing was having to walk through busy bar to access rooms.
Staff and food first class Bedrooms could do with being upgraded.