Everything was great ...clean ..indoor pool. Big rooms.. Elevator was broke...then they put me on the 2nd floor ..
The location was GREAT for our Youth group retreat at Collide (Abba's House) Did not have elevator access to 2nd floor..and one of our rooms smelled of cigarettes. We also had a problem with our AC in another room.
Convenient to highway access. I arrived late (1:30 am) after 12 hours on the road, just needing a place to sleep and shower. The front desk staff was warm and friendly. My room was fairly clean, except for the two large roaches hanging out. After squishing the offenders, I slept well; it was quiet and cool. In the morning, I attempted to shower, only to find that while there was plenty of hot water, the faucet was broken, so the shower couldn't be engaged. After a quick wash up, I was back on the road, making sure I skipped the complimentary breakfast.
The front desk staff was nice. There was mold on our sheets, which I'm pretty sure weren't even changed. There was candy wrapper trash all over the place, and the sheets also had multiple burns. The walls were thin and it was super noisy. I didn't even feel comfortable letting my kids touch anything. 0/5 would not return.
Room was very clean, staff was friendly, comfortable bed. Indoor pool looked good. 2nd floor hallway reeked of smoke. Breakfast was lame
Room was clean. Friendly staff Nothing
My son and daughter liked having access to the indoor pool. The toilet would not refill very fast. We had to add water to the fill tank to be able to flush the toilet more than once an hour. Also the room smelled a little funny, Like someone had peed somewhere in the room.
Cheap convenient location Tiny bathrooms, one towel thin pillows. Heard everything from upstairs and around us
The staff that checked me in was really friendly and so was the staff who checked me out. The toilet had to be plunged every time we used it. The light above the sink wouldnt turn on or it took a while to turn on. And the tv kept shutting its self off after about 15 min of being on and it took 15 or so min to turn back on.
The price was low and the staff (owners probably) very kind and helpful. The internet worked fine and the TV was OK with 1 HBO and the normal Comcast stations. There was a functioning refrigerator and microwave. The room I had was large. The room is ill maintained. Only 2 light bulbs worked. The A/C smelled sickeningly very musty and maybe unhealthy. The carpet looked dirty and the bedspreads looked dirty or very old with cigarette burns evident. The mirror in the main room was askew and couldn't be straightened. The toilet tank had a slow leak from underneath which was fixed the same day. The front door had a deep gash.
then they had the netve to dismantle the stairs while we were trying to drag ourselves out of there. We had your rude staff. Horrible policy of forcing the client to come to the front desk for everything. The general unsafe broken natural of the hotel
person at desk was friendly and helpful. Did not make up for the rest roaches in the room, also smelled moldy. Sheets were dirty and not changed from previous stay. Wish I read the other reviews before staying here, this place was terrible
Price very competitive. Bathroom door was all chewed up, and tv remote did not work.
Non-smoking room smelled of smoke A/C was poor Help wasn't
It was cheap A married couple runs the hotel. The wife was extremely rude and looked absolutely miserable. She informed me the heater on the indoor pool was broken (which was the main reason we chose this place) and that it is an additions $20 per child per day. My children are 23 months old and 3 months old. I was crazy for not walking away then. When we got to our room there were stab wounds in blankets blood on carpet. Pay a little extra and pick a different hotel
Good wifi connection. Staff was friendly to me. Sheets and bathroom were clean. Hallway carpeting was stained but you get what you pay for. Would book again if i was in the area and money was tight.
Nothing Stopped here to stay one night passing through and it was awful. People screaming outside and fighting. The walls are so then we could hear out neighbors. The floors creak like someone was in your room when they were walking down the hall. It was just nasty. Pay a little more and go somewhere else
Updated recently Still updating parts of the hotel.
The maid was really helpful. For the location I understand the $---- a night price but the quality of the room damaged furniture, old fixtures, the smell and horrible parking I would have gladly paid more for another hotel. This did not meet my Choice hotel expectations.
Location was good. Internet was spotty. No breakfast, no blow dryer, no shampoo or conditioner in the room.
Great location and decent breakfast selection. The indoor pool was not warm at all. It was too cold for my kids to enjoy which was a let down because we looked specifically for an indoor pool.
Very nice remodeled rooms. Floors were dirty
Location near mall and resturants Advertised with hot tub and there was only heated pool but the hot tub had been removed. Met at rudely at reception. We were about an hour early and were told abruptly that we had to return after 2 pm
The staff was very friendly and went out of there way for us. Due to the bad weather we had to stay an extra day. Very good beds and nice clean room.
The decor was nice, and the hotel was affordable. The hotel is under construction, and there are huge holes in both the front and back. The construction is loud and unsightly, and the floors are really dusty with no carpet. The room itself is nice, clean and affordable for the most part.
Updated room...A/C worked great!..Clean Along with room rate, had to a $75 hold on my CC...
nothing no pillow cases until ask for never did receive all the pillow cases pool was ice cold the pool changing room was not only dirty but extremely dirty The fan in the room bathroom was overly to extremely noisy hairs on the sheets
The room was as expected. The breakfast was worthless. Also the listing showed that the hotel had a hot tub. That was filled in along time ago with cement. We planned to use it after mtn biking in the cold all day. It was a primary reason for selecting this hotel.
Very nice clean remodeled rooms, staff was helpful and friendly. Rooms had microwave, fridge, coffee maker. Renovations still in progress as of Sept 2016, no pool or breakfast.