The restaurant Toshi; the pool; the free valet parking; the gym; the bathtub Note to hotel: when a guest emphasizes at the front desk how important a non-smoking room is to him, it feels like an f--- you that colors the whole experience to be given a room that smells like smoke and then be told, "it is listed as non-smoking in the computer." Also, the free internet is so slow as to be almost unusable.
It is ideally located next to the main bus station and Al Wahda mall, the room had a great city view and it was spotless. We really enjoyed our stay
I was very unhappy with the whole stay at this hotel starting from being dropped at the back entrance and only to be told that its closed having to carry my laugagae round the front, then whilst checking being given the wrong room. Had booked for the twin bed and was given 1 bedroom apartment .................which later was changed but had lot of waiting sothe total experience was poor
The Hotel is new, clean and in the heart of Abu Dhabi next to a Al-wahda Mall. The rooms are big and clean. The check in process took very long and I was at the counter for almost 30mins. I requested for late check out when booking and was agreed on the check in but next day they called and asked me to check out early. I couldn't connect to the internet and I called many times and still they couldn't fix it. Check out Also took a long time (more than 20mins).
Location being near a shopping mall Service poor. Staff not that hospital. Facilities not complete.
Near mall and movies Pool is under maintenance and was completely drained. So disappointed.
Friendliness of staff who proved that nothing was too much trouble.
The room was exceptional! Great hotel with a great location. It's easy to get anywhere in the city and cabs are always around with Al Wahda Mall next door. The pub downstairs had a good band and the drinks were reasonably priced. All of the hotel staff were friendly and the room had a great view! Highly recommend staying here! The pool is a smaller than similar hotels. Also, don't expect a lot of sun due to the hotel structure.
Simplemente, espectacular. Posiblemente, el mejor hotel de todo el mundo en el que hemos estado: por su confort, diseño, servicio, relación calidad-precio... aunque bastante apartado del centro de Abu Dhabi.
Esta construido dentro de un circuito de F1 y para lo amantes de este deporte es algo inimaginable excelentes instalaciones y buenos restaurants. si hay personas que gustan de disfrutar de la piscina es un poco pequena
The excellent customer service experienced throughout from the hotel staff and the staff at the restaurants. A special word for the Butler assigned to us- took amazingly good care of us. It was our son's 10th birthday on the day we arrived and our butler quickly organised a birthday cake and a personalised 'Happy Birthday' banner for him and came with his team to greet and wish him a happy birthday! Same thing happenned in the restaurant as well when we went for dinner! Our son was really impressed and pleased! It is hard to find something to not like!
Astonishingly Iconic. Best of the best in Abu Dhabi. The shinest pearl of the Gulf. At least one time experience in a lifetime: Divine Cuisine, Splendid Palace, Wonderful Staff. Don't miss it!
All the small details that staff took care of to make your stay personal and trouble-free
Gorgeous building and great staff who made you feel very welcome. Fantastic for kids - great pool, lazy river, camel rides, sailing, kayaking, beautiful beach.... Nothing, it was fab!
just everything, one of the best hotels i have ever visited
everything except the service charge and tax on everything if they made thing slightly cheaper then we would have bought more or booked up again. no could not have asked for a better hotel and the staff were the most friendly helpfull polite people we have ever meet and we have stayed in some posh hotels in the world and this was the best.
We have stayed there before & you can't get a more relaxing & luxurious time. The restaurants are first class.
Perfect!!!! Best Hotel in the universe!!!!!! And not to forgeth the wow service from the Buttlers. Hats off to the Butlers Manager and their staff. It was a dream trip!!! It made other hotels look so bad!! This is the only thing that I didnt like about it. I went to a hotel after a month for Business and I started to compare with Emirates Palace right away! Nothing comes even close to the luxury and perfectness of ep :)
the room was wonderful and the stuff were great check in take a lot of time
The swimming pool
Realmente disfrutamos de nuestra estancia y el personal era servicial y amable. Me encantó el hecho de que pudimos hacer el registro de salida más tarde en nuestro último día, aunque el hotel estaba lleno. Me hubiera gustado más opciones veganas en el bufé de desayuno, pero aparte de eso el hotel era como era de esperar.
The connectivity between the hotel and the mall. And the experience of MR: HARISH in the buffet restaurant. The extra bed for my child they've charge me to 200AD and it wasn't in the reservation page or selection field. The luby service need more experience.
Quality of all appointments, Great people. Good breakfasts. Location. NOTHING
Awesome service! very accommodating, and made me feel right at home. Great views of the marina. My stay was short, but would certainly recommend to anyone!
+ location + rooms (size & interior) + facilities - pool partially packed - limited breakfast buffet
The beach is in excellent condition, beside the 2 pools, I can add also that the kids pool facilities are not available in many other 5 stars hotels.
location close to the airport. Very elegent and Spacious rooms. no wireless internet inside the rooms.
The staff runs to serve you even if you do not ask to. The minibar contains too much alcohol and this is not acceptable by muslims
The worst experience in my life! Everything!
The rooms are comfotable and place super
the lobby decoration and bathroom room light so quiet
Rooms are very big and indoor swiming pool was great Construction beside the hotel is noisy
Wounderfull service, good prices ( food, drinks)
i liked the design of the lobby,the room is fast and confortable,the breakfast was fantastic and all the familk liked the beach and the indoor swiming pool noise coming from the constraction and the way to reach the hotel
the food was a bit expensive
La comida y las instalaciones
el spa y la ubicación. reservamos una suite y nos mandaron a otro edificio a 100 metros. Apartado de las instalaciones del hotel, con unazona de desayuno minima comparado con la zona general, nos querian cobrar el desayuno a pesar de estar incluido, y de hecho la segunda noche no nos dieron el desayuno
El hotel en sí mismo, muy bonito, lujoso, decorado con muy buen gusto. Limpio. La atención del personal excelente.La habitación era realmente de no fumadores. No malos olores.Los dos restaurantes que he probado Pregos y Finz (en otra ocasión) son de los mejores de la ciudad. Aunque desconecté el aire acondicionado, seguía haciendo 21ºC, tuve que abrir la terraza para conseguir 23ºC y entró mucha humedad. La playa no es demasiado buena, aunque no es por el hotel si no por su situación en una zona portuaria y rodeada de obras; llama la atención porque el hotel se llama "Beach" Rotana.
El hotel es muy bueno, limpio, espacioso, las habitaciones son excelentes y la comida de los restaurantes, muy buena. Buena ubicación, con vistas a la Corniche y con las principales carreteras a mano.
el hotel en si La atencion del personal, tuve inconvenientes con el valet parking y nadie se hizo cargo.
Hay varios restaurantes y bares en este hotel, además de un inmenso y bien equipado gimnasio. En general, la comida está bien en la mayoría de los restaurantes. Las habitaciones son muy pequeñas, las camas son incómodas, el aire acondicionado es muy viejo y ruidoso. El personal usa ordenadores anticuados que muchas veces no funcionan.
Todo, el desayuno muy bueno
La verdad es que lo unico que vale la pena es el desayuno buffet de resto nada es como dicen que es...las habitaciones son muy pequeñas el bano esta bien,, el executive Lounge muy pobre...
Aunque dentro de la ciudad alejado del suburbio, playa privada ,servicio de primera y muy buena atencion
Charming room. Excelent service. Several options of restaurants Dificulties for parking
i booked the 2 premier king room, and when i arrived to the hotel they told me that they didn't have that type of room they will give a smaller room , and i argued them telling that i paid for the 2 rooms.... after fighten for 30min they told me that they have the premier room.
The staff were friendly, the environment was peaceful, and the service was good, I waited a long time for the staff to bring my car to the door.
A first class hotel with pleasant, helpful staff, very comfortable rooms and a comfortable decour allowed maximum relaxation. I was overcharged on my initial booking and also charged for 2 extra meals at the barbecue buffet but thankfully the staff satisfactorily resolved both issues.
hotel design and location was graded 5 stars on your website when booking but it actually was4stars,service very slow(30 minutes to get luggauge down stairs ,30minutes to get cirnflakes to the room
The staff were so friendly, Pool and beach were amazing.. Great time at Traders..
Variedad de servicios disponibles Cuando he llegado al Hotel (23:00 H) me comunicaron que no tenian constancia alguna de mi reserva, despues de una larga discusión muchisima discusiones me dieron una habotación respectando el presio pactado.
La atención personal y las ofertas lúdicas del entorno Las habitaciones, aunque confortables, están muy usadas, y tienen un aspecto anticuado.
La habitación era bastante grande y nos dieron una con vistas al mar sin solicitarla. Para una estancia para ver la ciudad está bien. En cuanto al precio es muy caro y los taxis es mejor cojerlos a 200 m. del hotel ya que éste te carga una comisión altísima. La comisión de los taxis y la piscina es muy pequeña.
la gran seleccion en el buffet del desayuno y del seafood buffet. Está muy cercano a la mezquita y sufre contaminación acústica por los rezos .