Holiday Inn Express Chicago - Magnificent Mile

Error

Ventajas: Hotel was great, good price and great location.

Desventajas: I ordered/paid for a double room in advance. Showed up to the hotel and they put us in a single. After disputing at the front desk the hotel said we did not order a double. I showed them the print out showing what I ordered and they said the order they received (I assume from Kayak) did not state that we paid for a double. We were lucky that they had a double available and they honored my documentation. Close call.

Ventajas: Staff here was incredibly friendly and always willing to help out with anything I needed! Free wifi and continental breakfast. Decent workout facility! You can't get all of that anywhere else for this price in this neighborhood!!!

Desventajas: Rooms are small, but go out in the city and stop sitting in your hotel room.