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Grand Hyatt San Antonio

Busca ofertas en el Grand Hyatt San Antonio en cientos de webs de viajes a la vez

600 East Market Street, San Antonio, TX 78205, Estados Unidos

+1 210 224 1234

$108.277+

Grand Hyatt San Antonio

Detalles
Opiniones
Fotos
Mapa

Grand Hyatt San Antonio - San Antonio - Bar

Proporcionado por ICE Portal

Grand Hyatt San Antonio - San Antonio - Piscina

Proporcionado por ICE Portal

Grand Hyatt San Antonio - San Antonio - Restaurante

Proporcionado por ICE Portal

Calificación general

8,7/10 Excelente

Basado en 3305 comentarios

Opiniones destacadas

Servicio

8,8
Área wellness

8,5
Comodidad

5,2
Relación Calidad/Precio

4,2

Información útil

Las atracciones turísticas eran muy interesantes
Servicio amable
Bonitas vistas

Cercanos

Acerca del hotel

Grand Hyatt San Antonio te sitúa en una excelente ubicación, a solo diez minutos a pie de Rivercenter Mall y Álamo. Tras refrescarte en la piscina al aire libre, podrás comer algo en el restaurante o relajarte con una bebida en el bar o lounge. Un bar junto a la piscina y un centro de bienestar abierto las 24 horas son otras de las instalaciones destacadas, y las habitaciones de este hotel elegante ofrecen toques agradables como camas de doble acolchado con sábanas de alta calidad.

Hotels.com

Servicios

Gimnasio
Wifi gratis
Se permiten mascotas a solicitud. Ello puede implicar un costo extra.
Movilidad reducida
Cajero automático/banco
Centro de negocios
Tienda de regalos
Servicios de lavandería/tintorería
Instalaciones para reuniones
Servicio de habitaciones
Piscina (descubierta)
Para no fumadores
Restaurante
Bar / sala de estar
Salida exprés
Aire acondicionado
Recepción 24 horas
Caja de seguridad
Áreas designadas para fumadores
Espacio de almacenamiento
Terraza/patio
Servicio de conserjería
Cafetería
Internet gratuito
Estacionamiento (con cargos)
Servicio de Bodas

Opiniones de los huéspedes

Todas las opiniones

Parejas

Familias

Negocios

Valoración general

8,7 Excelente

Basado en 3.305 opiniones

Servicio

8,8

Área wellness

8,5

Ubicación

8,5

Instalaciones

7,3

Limpieza

7,2

Habitación

6,3

Desayuno

5,5

Internet

5,3

Comodidad

5,2

Relación Calidad/Precio

4,2

Valoración general

8,4 Excelente

Basado en 1.553 opiniones

Ubicación

8,7

Servicio

8,5

Limpieza

6,8

Desayuno

6,1

Habitación

5,5

Comodidad

5,0

Relación Calidad/Precio

4,3

Valoración general

8,6 Excelente

Basado en 1.355 opiniones

Servicio

8,7

Ubicación

8,0

Limpieza

7,3

Piscina

6,5

Habitación

5,6

Desayuno

5,4

Comodidad

4,7

Relación Calidad/Precio

4,0

Valoración general

9,0 Excelente

Basado en 396 opiniones

Servicio

8,8

Área wellness

8,7

Ubicación

8,6

Habitación

5,8

Desayuno

5,6

Comodidad

5,0

Relación Calidad/Precio

4,4

Opiniones recientes

Todas las opiniones
Positivas
Neutrales
Negativas

Encontrar opiniones que mencionen:

friendly staff

convention center

adjacent to convention center

grand hyatt

charge for parking

great view

overnight parking

right on the riverwalk

riverwalk location

great location

ruth chris

great hotel

san antonio

night valet

10,0

Ventajas: Staff friendly

Opinión del Sep 2014

opinión proveniente de
10,0

Excellent Stay

Ventajas: Location was right no the river. Beautiful Lobby Rooms were very comfortable, awesome view of the tower.

Desventajas: Valet Parking was $37 + Tax = $40.00!

Opinión del Aug 2015

opinión proveniente de
8,8

DISCRIMINATION AGAINST SMOKERS

Ventajas: Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.

Opinión del Aug 2015

opinión proveniente de
10,0

Phenomenal service

Ventajas: From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.

Opinión del Sep 2015

opinión proveniente de
10,0

Wow from beginning to end.

Ventajas: The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back

Desventajas: One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.

Opinión del Feb 2015

opinión proveniente de
6,0

first bad experience

Ventajas: I loved the location. Steps from the river and the mall.

Desventajas: My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.

Opinión del Feb 2015

opinión proveniente de
9,4

Ventajas: Beautiful view. Very peaceful.

Desventajas: Didn't realize there would be 60$ charge for parking

Opinión del Jun 2015

opinión proveniente de
8,8

Ventajas: Very nice accommodations.

Desventajas: Breakfast buffet was understaffed, was not explained properly

Opinión del Apr 2015

opinión proveniente de
9,4

Ventajas: The staff was very friendly, helpful, and professional.

Desventajas: Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.

Opinión del Dec 2015

opinión proveniente de
2,5

Desventajas: The room was small and we couldn't even upgrade

Opinión del Feb 2015

opinión proveniente de
7,7

Great location, just fair facilities

Ventajas: Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.

Desventajas: Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.

Opinión del Dec 2014

opinión proveniente de
5,1

Horrible Customer Service

Desventajas: I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again

Opinión del May 2015

opinión proveniente de

10,0

Ventajas: Staff friendly

Opinión del Sep 2014

opinión proveniente de
10,0

Excellent Stay

Ventajas: Location was right no the river. Beautiful Lobby Rooms were very comfortable, awesome view of the tower.

Desventajas: Valet Parking was $37 + Tax = $40.00!

Opinión del Aug 2015

opinión proveniente de
8,8

DISCRIMINATION AGAINST SMOKERS

Ventajas: Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.

Opinión del Aug 2015

opinión proveniente de
10,0

Phenomenal service

Ventajas: From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.

Opinión del Sep 2015

opinión proveniente de
10,0

Wow from beginning to end.

Ventajas: The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back

Desventajas: One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.

Opinión del Feb 2015

opinión proveniente de
9,4

Ventajas: Beautiful view. Very peaceful.

Desventajas: Didn't realize there would be 60$ charge for parking

Opinión del Jun 2015

opinión proveniente de
8,8

Ventajas: Very nice accommodations.

Desventajas: Breakfast buffet was understaffed, was not explained properly

Opinión del Apr 2015

opinión proveniente de
9,4

Ventajas: The staff was very friendly, helpful, and professional.

Desventajas: Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.

Opinión del Dec 2015

opinión proveniente de

7,7

Great location, just fair facilities

Ventajas: Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.

Desventajas: Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.

Opinión del Dec 2014

opinión proveniente de

6,0

first bad experience

Ventajas: I loved the location. Steps from the river and the mall.

Desventajas: My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.

Opinión del Feb 2015

opinión proveniente de
2,5

Desventajas: The room was small and we couldn't even upgrade

Opinión del Feb 2015

opinión proveniente de
5,1

Horrible Customer Service

Desventajas: I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again

Opinión del May 2015

opinión proveniente de

Fotos

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