ibis Puerto Montt

Good bed, great location next to bus terminal for morning flights. Could use a washcloth rather than just towel. Standard budget hotel, simple, clean, ueful for what it is.

The rest of the staff were charming. Good place to stay near the seafront and next to the bus station. Big room and good bed with a great view. Great taxi recommendation.

Downright rudeness of just a couple of desk staff who on our arrival ignored us to the point that my wife had to jump up and down in front of them to get their attention. Once we got that the girl employee called Daciel or something like that made a fuss about not wanting me to pay for both nights in one go, a situation saved by her superior. A sort of textbook example of how not to make guests welcome. She didn't make any effort to communicate patiently at all. Don't bother emailing them. They don't reply. I had to pay breakfast separately on one of the nights, apparently because I booked the two consecutive nights seperately.