Opiniones de los huéspedes
Valoración general
8,2 Excelente
Basado en 2 opiniones
General
9,0
Limpieza
9,0
Comodidad
9,0
Recogida/entrega
5,0
Valor por tu dinero
9,0
Ir al contenido
Opiniones y directorio de autos de alquiler en Reikiavik
Puntos de alquiler
╳
Alamo
Puntos de alquiler en Reikiavik
Serviced By Enterprise
+354 519 9300
Puntos de alquiler
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AutoEurope
Puntos de alquiler en Reikiavik
Avis
Avis
Avis opiniones
Puntos de alquiler
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Avis
Puntos de alquiler en Reikiavik
Holtavegur 10
+354 591 4000
Reykjavik Domestic Airport
+354 591 4000
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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8,4
Excellent service, slow pickup
Ventajas: Great car, awesome drop-off experience. Attentive employees who knew what they were doing.
Desventajas: The pickup still took more than 1.5 hours, even though I had reserved/booked in advance, which made me miss my hotel check-out time. One unfortunate employee was left to deal with a long line of customers who hadn't booked in advance, further penalizing those who had planned ahead.
opinión proveniente de
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8,0
Ventajas: Easy
Desventajas: nothing
opinión proveniente de
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8,0
Ventajas: Fácil
Desventajas: Nada
opinión proveniente de
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8,4
Excellent service, slow pickup
Ventajas: Great car, awesome drop-off experience. Attentive employees who knew what they were doing.
Desventajas: The pickup still took more than 1.5 hours, even though I had reserved/booked in advance, which made me miss my hotel check-out time. One unfortunate employee was left to deal with a long line of customers who hadn't booked in advance, further penalizing those who had planned ahead.
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8,0
Ventajas: Easy
Desventajas: nothing
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8,0
Ventajas: Fácil
Desventajas: Nada
opinión proveniente de
Budget
Budget opiniones
Puntos de alquiler
╳
Budget
Puntos de alquiler en Reikiavik
Holtagardar
Reykjavik Domestic Airport
Opiniones de los huéspedes
Valoración general
6,3 Bueno
Basado en 30 opiniones
General
6,3
Limpieza
6,8
Comodidad
6,5
Recogida/entrega
6,2
Valor por tu dinero
5,9
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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5,6
Desventajas: The representative was a bit rude. although the tank was full, he insisted that I will add another 6-7 liters to the tank.
opinión proveniente de
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2,0
KAYAK advertises false information
Ventajas: They were able to upgrade us to what we paid for
Desventajas: We ordered a 5 person SUV and the rental was not a 5 person SUV. The rental company said they didn't offer a 5 person SUV at the price we paid and that KAYAK site was displaying false information about the class of car we paid for. There are no 5 person SUVs available in the class of car we paid for but on KAYAK the option we chose said 5 person SUV and that description on KAYAK was the deciding factor. In other words we chose this car and this company because o KAYAKS descritpion. If steps they're not taken to compensate us I will be filing complaints with staying local and private officials
opinión proveniente de
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10,0
Ventajas: Very easy pickup and dropoff. When we got contract at pickup, it was different than price quoted but they changed it right away. Very friendly. Someone came and picked us up at the guesthouse.
Desventajas: Didn't advertise that they would do pickup but guesthouse proprietor said that was usually done and she called. Would have been nice if we knew that up front.
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2,0
Window broken, dirty, 2.5 hr wait with a booking
Desventajas: Window was broken and wouldnt roll up. With heavy winds and 30 degrees outside, this was not ideal. Since it took 2.5 hrs waiting in line to get the car i prebooked, and since rhe airport was 45 min away, i didnt have any time to return the car on my short stopover or i would have missed the time window to see beautiful iceland. Instead i had to spend more money and book a driver. The car had not been cleaned on the inside either.
opinión proveniente de
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9,6
Upgrade saga
Ventajas: Wifi in the car. It was fun. Worth the up charge.
Desventajas: It was abut pricey.
opinión proveniente de
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4,0
Initially good customer service, but headaches fol
Desventajas: I was charged for multiple extra days because I used an after hours key drop. This is in the process of getting worked out (hopefully), but has created a major headache.
opinión proveniente de
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4,8
Poor Customer Service
Ventajas: The car itself.
Desventajas: The lack of communication regarding the price as well as the drop off time/location. They told us to drop the car off by 5 pm and they closed at 1pm. They also told us that there would be a shuttle to take us back to our hostel and there wasn't. Finally, the woman who gave us the rental said she would charge us for one day instead of two and didn't.
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2,0
Ventajas: The rental facility had moved and the organization Budget never informed us of the change. When we contacted corporate, they said they were not responsible for the iceland local. This is the worst service we have ever received. You should not have them listed as a choice!!!
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4,0
the return process was totally unacceptable
Desventajas: you cannot just return the car you have to wait in line and wait for someone to come out to your car and I had to wait for 3 little vans to take me back to the airport because they only had one and so many people were waiting I had to wait for this one van to come back 3 times before I could get on. I almost missed my flight
opinión proveniente de
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2,0
Desventajas: Airline routed us to a different airport in the same city. When we asked iBudget to honor our reservation, they offered us a new, higher rate. (Our earlier rate had included the extra cost of returning to a different airport; the new cost quoted was even higher, despite that we now wanted to pick up and return at the same airport.) We went with a different company and were quite happy. I would not reserve a car with Budget again.
opinión proveniente de
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2,0
Rip off
Desventajas: It ended up costing me three times as much as the amount on the booking page. I rented a car for one day, it was supposed to cost me 59 $ but in they hade taken around 150 $ from my bank account... A total rip off!
opinión proveniente de
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9,6
Ventajas: Easy check in, great value, received an upgraded car.
Desventajas: No one was onsite at our 6:00 PM drop off, never received a confirmation email saying "Thank You: your keys have been received."
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10,0
Ventajas: Very easy pickup and dropoff. When we got contract at pickup, it was different than price quoted but they changed it right away. Very friendly. Someone came and picked us up at the guesthouse.
Desventajas: Didn't advertise that they would do pickup but guesthouse proprietor said that was usually done and she called. Would have been nice if we knew that up front.
opinión proveniente de
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9,6
Upgrade saga
Ventajas: Wifi in the car. It was fun. Worth the up charge.
Desventajas: It was abut pricey.
opinión proveniente de
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9,6
Ventajas: Easy check in, great value, received an upgraded car.
Desventajas: No one was onsite at our 6:00 PM drop off, never received a confirmation email saying "Thank You: your keys have been received."
opinión proveniente de
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5,6
Desventajas: The representative was a bit rude. although the tank was full, he insisted that I will add another 6-7 liters to the tank.
opinión proveniente de
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2,0
KAYAK advertises false information
Ventajas: They were able to upgrade us to what we paid for
Desventajas: We ordered a 5 person SUV and the rental was not a 5 person SUV. The rental company said they didn't offer a 5 person SUV at the price we paid and that KAYAK site was displaying false information about the class of car we paid for. There are no 5 person SUVs available in the class of car we paid for but on KAYAK the option we chose said 5 person SUV and that description on KAYAK was the deciding factor. In other words we chose this car and this company because o KAYAKS descritpion. If steps they're not taken to compensate us I will be filing complaints with staying local and private officials
opinión proveniente de
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2,0
Window broken, dirty, 2.5 hr wait with a booking
Desventajas: Window was broken and wouldnt roll up. With heavy winds and 30 degrees outside, this was not ideal. Since it took 2.5 hrs waiting in line to get the car i prebooked, and since rhe airport was 45 min away, i didnt have any time to return the car on my short stopover or i would have missed the time window to see beautiful iceland. Instead i had to spend more money and book a driver. The car had not been cleaned on the inside either.
opinión proveniente de
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4,0
Initially good customer service, but headaches fol
Desventajas: I was charged for multiple extra days because I used an after hours key drop. This is in the process of getting worked out (hopefully), but has created a major headache.
opinión proveniente de
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4,8
Poor Customer Service
Ventajas: The car itself.
Desventajas: The lack of communication regarding the price as well as the drop off time/location. They told us to drop the car off by 5 pm and they closed at 1pm. They also told us that there would be a shuttle to take us back to our hostel and there wasn't. Finally, the woman who gave us the rental said she would charge us for one day instead of two and didn't.
opinión proveniente de
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2,0
Ventajas: The rental facility had moved and the organization Budget never informed us of the change. When we contacted corporate, they said they were not responsible for the iceland local. This is the worst service we have ever received. You should not have them listed as a choice!!!
opinión proveniente de
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4,0
the return process was totally unacceptable
Desventajas: you cannot just return the car you have to wait in line and wait for someone to come out to your car and I had to wait for 3 little vans to take me back to the airport because they only had one and so many people were waiting I had to wait for this one van to come back 3 times before I could get on. I almost missed my flight
opinión proveniente de
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2,0
Desventajas: Airline routed us to a different airport in the same city. When we asked iBudget to honor our reservation, they offered us a new, higher rate. (Our earlier rate had included the extra cost of returning to a different airport; the new cost quoted was even higher, despite that we now wanted to pick up and return at the same airport.) We went with a different company and were quite happy. I would not reserve a car with Budget again.
opinión proveniente de
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2,0
Rip off
Desventajas: It ended up costing me three times as much as the amount on the booking page. I rented a car for one day, it was supposed to cost me 59 $ but in they hade taken around 150 $ from my bank account... A total rip off!
opinión proveniente de
Dollar
Dollar opiniones
Puntos de alquiler
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Dollar
Puntos de alquiler en Reikiavik
Iceland Air
+354 515 7110
Keflavik Intl Ap
+354 515 7110
Reykjavik City
+354 515 7110
Opiniones de los huéspedes
Valoración general
8,0 Excelente
Basado en 50 opiniones
General
8,0
Limpieza
8,2
Comodidad
8,0
Recogida/entrega
8,0
Valor por tu dinero
8,0
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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3,6
Desventajas: Drop off is in same place when pick up A It takes a lot of time for drop off
opinión proveniente de
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8,0
Ventajas: The car was great, and the employees were incredible helpful in the checkout process and explaining all local laws and paperwork that you were signing.
Desventajas: The reported price only includes cars, no upgrades (such as extra drivers or insurance). It would be helpful to have an idea of the rates of add-ons in order to budget a trip!
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8,0
Ventajas: Clean car, almost new, and all the amenities.
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10,0
Quick to arrange , accommodating about drop off.
Ventajas: Easy
Desventajas: Nothing !
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9,6
Zippy and reliable little car
Ventajas: Peugeot better than American cars rented in US
opinión proveniente de
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5,2
Ventajas: The people were kind and tried to be helpful
Desventajas: I reserved a vehicle that was supposed to seat six. When I arrived they had a van for me that seated five. After explaining a few times that we had six people and that the reservation showed a six person vehicle and that I had confirmed the reservation by phone a week previously they said that the system had made a mistake but they would try to accommodate us. They finally found a van that seated 6 but was pretty high miles and beat up (missing hub cap, dented side panels, cracked windshield, significant scratches. In the end everything worked out okay, but things started out a little rough.
opinión proveniente de
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9,6
Great car
Ventajas: acceleration, comfort, gas mileage
opinión proveniente de
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6,8
Great customer service! Different idea of an "SUV"
Ventajas: The man at the rental counter was friendly, patient and generally great. He took his time with us and went above and beyond to help us. He was really wonderful to deal with.
Desventajas: What we reserved (and the photos that explained what we had reserved) looked very different from what we got. We expected a mid-size SUV and the vehicle was small.
opinión proveniente de
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4,0
Car was way smaller than we thought
Desventajas: need to redefine what you consider a van to be
opinión proveniente de
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10,0
Fantastic car!
Ventajas: We asked for a 7-passenger van and figured we'd get some average van. What we got was a really nice Peugeot that had a USB port, phone connectivity and seat warmers! (Great perk for the cold Icelandic weather.)
opinión proveniente de
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10,0
Good and comfortable car
Ventajas: * the car was in good technical state * the car was clean
opinión proveniente de
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9,2
Ventajas: It was a nice car. Really friendly people at the check-in counter.
Desventajas: The car wasn't cleaned on the inside before we rented it.
opinión proveniente de
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10,0
Quick to arrange , accommodating about drop off.
Ventajas: Easy
Desventajas: Nothing !
opinión proveniente de
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9,6
Zippy and reliable little car
Ventajas: Peugeot better than American cars rented in US
opinión proveniente de
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9,6
Great car
Ventajas: acceleration, comfort, gas mileage
opinión proveniente de
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10,0
Fantastic car!
Ventajas: We asked for a 7-passenger van and figured we'd get some average van. What we got was a really nice Peugeot that had a USB port, phone connectivity and seat warmers! (Great perk for the cold Icelandic weather.)
opinión proveniente de
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10,0
Good and comfortable car
Ventajas: * the car was in good technical state * the car was clean
opinión proveniente de
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9,2
Ventajas: It was a nice car. Really friendly people at the check-in counter.
Desventajas: The car wasn't cleaned on the inside before we rented it.
opinión proveniente de
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8,0
Ventajas: The car was great, and the employees were incredible helpful in the checkout process and explaining all local laws and paperwork that you were signing.
Desventajas: The reported price only includes cars, no upgrades (such as extra drivers or insurance). It would be helpful to have an idea of the rates of add-ons in order to budget a trip!
opinión proveniente de
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8,0
Ventajas: Clean car, almost new, and all the amenities.
opinión proveniente de
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6,8
Great customer service! Different idea of an "SUV"
Ventajas: The man at the rental counter was friendly, patient and generally great. He took his time with us and went above and beyond to help us. He was really wonderful to deal with.
Desventajas: What we reserved (and the photos that explained what we had reserved) looked very different from what we got. We expected a mid-size SUV and the vehicle was small.
opinión proveniente de
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3,6
Desventajas: Drop off is in same place when pick up A It takes a lot of time for drop off
opinión proveniente de
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5,2
Ventajas: The people were kind and tried to be helpful
Desventajas: I reserved a vehicle that was supposed to seat six. When I arrived they had a van for me that seated five. After explaining a few times that we had six people and that the reservation showed a six person vehicle and that I had confirmed the reservation by phone a week previously they said that the system had made a mistake but they would try to accommodate us. They finally found a van that seated 6 but was pretty high miles and beat up (missing hub cap, dented side panels, cracked windshield, significant scratches. In the end everything worked out okay, but things started out a little rough.
opinión proveniente de
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4,0
Car was way smaller than we thought
Desventajas: need to redefine what you consider a van to be
opinión proveniente de
Enterprise
Enterprise opiniones
Puntos de alquiler
╳
Enterprise
Puntos de alquiler en Reikiavik
Arnarvollur
+354 519 9300
Skarfabakki Harbour
+354 519 9300
Vatsmyrarvegur 10
+354 519 9300
Opiniones de los huéspedes
Valoración general
9,2 Excelente
Basado en 9 opiniones
General
9,3
Limpieza
9,3
Comodidad
9,3
Recogida/entrega
9,1
Valor por tu dinero
8,7
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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5,2
Nice car- it wasn't the one I ordered
Ventajas: Staff was very friendly.
Desventajas: The $260 for one day bill. I originally reserved a VW Golf- bait & switch. When I dropped off my car- it took 30 min's for the shuttle to get back to the airport for a 5 min walk.
opinión proveniente de
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10,0
Great experience
Ventajas: The process of renting the car was fast and simple. I'd say we were in and out in less than 30 minutes. The representative was friendly and extremely helpful.
Desventajas: N/A
opinión proveniente de
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9,6
This car made me want to take it back home with me
Ventajas: We got a Renault hatchback for our Iceland trip. The roads were treacherous at times but this car had so many sensors and fun tech that I wanted to take it home with me. Great car! Great gas mileage!
Desventajas: Gps is something you need in Iceland for sure. So I brought my Garmin nuvi with me(cell phone gps works just as well). The woman at the counter told me that for an extra charge I could get gps in the car. I told her no. When I went to check, gps was built into the car. That just seems like they're trying to get more money from you. That didn't sit too well with me and my wife.
opinión proveniente de
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10,0
Great experience
Ventajas: The process of renting the car was fast and simple. I'd say we were in and out in less than 30 minutes. The representative was friendly and extremely helpful.
Desventajas: N/A
opinión proveniente de
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9,6
This car made me want to take it back home with me
Ventajas: We got a Renault hatchback for our Iceland trip. The roads were treacherous at times but this car had so many sensors and fun tech that I wanted to take it home with me. Great car! Great gas mileage!
Desventajas: Gps is something you need in Iceland for sure. So I brought my Garmin nuvi with me(cell phone gps works just as well). The woman at the counter told me that for an extra charge I could get gps in the car. I told her no. When I went to check, gps was built into the car. That just seems like they're trying to get more money from you. That didn't sit too well with me and my wife.
opinión proveniente de
Puntos de alquiler
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Europcar
Puntos de alquiler en Reikiavik
Only Domestic Flights At Rkvt01
+354 568 6915
Skeifan 9
+354 568 6915
Station Open Only When Ships Arrive
+354 568 6915
Puntos de alquiler
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Firefly
Puntos de alquiler en Reikiavik
Skarfabakki Harbour
Puntos de alquiler
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FLIZZR
Puntos de alquiler en Reikiavik
Fiskislod 18
+354 540 2222
Only Domestic Flights At Rkvt01
+354 540 2220
Puntos de alquiler
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Geysir Car Rental
Puntos de alquiler en Reikiavik
Harpa confrence hall Austurbakki 2
+354 773 1125
Only Domestic Flights At Rkvt01
+354 893 4455
Puntos de alquiler
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GREEN MOTION
Puntos de alquiler en Reikiavik
Beajarlind 4
Flugvellir
Hertz
Hertz opiniones
Puntos de alquiler
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Hertz
Puntos de alquiler en Reikiavik
Flugvallarvegur
+354 522 4420
Iceland Air
+354 522 4420
Skarfabakki Harbour
+354 522 4400
Opiniones de los huéspedes
Valoración general
9,4 Excelente
Basado en 13 opiniones
General
9,2
Limpieza
9,8
Comodidad
9,5
Recogida/entrega
9,7
Valor por tu dinero
8,8
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Excellent Service
Ventajas: We had a last min. change of plans that brought us to Iceland for a few days. Hertz was great at getting us a rental car with virtually no notice. Wonderful people at the desk and a far better car rental experience then anything I've used in the US
Desventajas: The shuttle back to our hotel was a surprise bonus!
opinión proveniente de
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9,2
Ventajas: I liked the friendly staff. They were kind when I had to wait 20 minutes for my car to be cleaned and gave me a discount for the inconvenience. Made the wait more tolerable for sure!
Desventajas: A little pricey, but I hnderstand the market and season is just high priced
opinión proveniente de
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7,2
Insurance confusion
Ventajas: Nice new car
Desventajas: Insurance was confusing. I thought it was included in initial offer but was advised later it was missing. Price with insurance id never have rented from Hertz.
opinión proveniente de
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10,0
Ventajas: The staff were very nice and made sure I had all of the information to make the best decisions about renting a car in Iceland. The car was very clean, comfortable, and drove well.
opinión proveniente de
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10,0
Staff were very helpful
Ventajas: Hertz staff were extremely helpful. Some of the roads were closed on our route so they helped program our GPS to avoid those roads and gave suggestions of places to stop on the way.
opinión proveniente de
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10,0
Ventajas: Good staff - not pushy with extras/insurance
opinión proveniente de
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10,0
Ventajas: Personal - bueno no insistente con extras/seguros
opinión proveniente de
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10,0
Excellent Service
Ventajas: We had a last min. change of plans that brought us to Iceland for a few days. Hertz was great at getting us a rental car with virtually no notice. Wonderful people at the desk and a far better car rental experience then anything I've used in the US
Desventajas: The shuttle back to our hotel was a surprise bonus!
opinión proveniente de
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9,2
Ventajas: I liked the friendly staff. They were kind when I had to wait 20 minutes for my car to be cleaned and gave me a discount for the inconvenience. Made the wait more tolerable for sure!
Desventajas: A little pricey, but I hnderstand the market and season is just high priced
opinión proveniente de
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10,0
Ventajas: The staff were very nice and made sure I had all of the information to make the best decisions about renting a car in Iceland. The car was very clean, comfortable, and drove well.
opinión proveniente de
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10,0
Staff were very helpful
Ventajas: Hertz staff were extremely helpful. Some of the roads were closed on our route so they helped program our GPS to avoid those roads and gave suggestions of places to stop on the way.
opinión proveniente de
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10,0
Ventajas: Good staff - not pushy with extras/insurance
opinión proveniente de
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10,0
Ventajas: Personal - bueno no insistente con extras/seguros
opinión proveniente de
